Craft Beer Club Reviews

Didn't realize there was a distinction between their standard club and the specialty beer boxes until I was already in it. I signed up for the Hazy IPA subscription for a three-month run and felt let down when my second shipment included some of the same beers. I sent an email to their support team, and the person who helped me was fantastic. They took the time to explain that the specialty boxes sometimes have repeat selections (turns out I should've paid closer attention to the details). Better yet, they went the extra mile and swapped my last delivery to a Wheat Beer box instead so I'd get more variety in what I received. Really pleased with how they handled it and their customer service was top notch.

My husband was thrilled with this for his birthday. Best experience ever, and he absolutely loves what he got!!!

WOW!! The entire experience was outstanding and the support team was fantastic! Really impressed by how well everything went!

I bought a single shipment as a Christmas gift in early December but more than three weeks passed and it never showed. The tracking updates online weren't very useful, and since an adult signature was required, I wanted to know exactly when it was coming. An update from the company noted they only ship during the third and fourth weeks of the month. This won't happen again. UPDATE: Finally got a shipping notification near the end of December saying it was out for delivery, though it didn't actually arrive until the next day. We had to block out time waiting for it to show up since an adult had to be there. This company's logistics are a mess. I don't care how good the product is, the shipping process is completely unreliable.

Skip this company if you want reliable service. Their delivery promises don't match reality at all - orders take way longer than what they claim. I ordered a shipment meant for a Christmas present and contacted them asking for an update. What I got back was a boilerplate response that didn't actually address anything. They made zero attempt to locate my package or give me any kind of realistic delivery window. I dropped close to $100 on this purchase and got absolutely nothing in return: no responsibility taken, no real communication, and no actual customer care. For what I paid, this is unacceptable. Unless you want to stress out over whether something arrives on time, stay away. Honestly, just go grab beer from a store nearby instead.

The concept is appealing, so I set up a three month membership as a present for my spouse. The initial delivery took forever, and once I reached out about the delay, they said delivery failed on their end. Then they wanted me to cover the cost of reshipping, even though I'd already paid an inflated price upfront. When my first box finally got here, my husband enjoyed it initially. But when the second shipment arrived, it contained the exact same beers. I can't in good conscience recommend this to anyone. Their support team wasn't helpful at all and I'm really let down by how limited the beer variety actually is.

Fantastic option for discovering interesting and high-quality beers! When I contacted support to ask if they could skip a particular beer style that I'm not into, they were totally able to accommodate that request and help me out.

Really pleased with what I received from this company - the craft beer selections are pretty distinctive and interesting. I've started using these boxes for giving gifts to people, and it's become a go-to option.

The gift I sent from this company was a huge hit with my friend. Ordering was straightforward and the first box showed up in no time. Would definitely recommend it to others.

This is honestly the worst beer subscription service I've come across. My partner really appreciates craft beer, so each year I try him out on a different subscription. We've gone through quite a few at this point and this year I got him on this one. Their marketing looked promising but what arrived was incredibly disappointing. The selection is just awful. These are bargain-basement, low-quality brews that have terrible ratings across the board. It's clear they're just offloading inventory that breweries couldn't shift elsewhere, and I have no idea how they pull this off. To make it worse, I phoned their team about my concerns and they basically couldn't be bothered. The response was pretty much "like it or lump it, cancel if you want." So that's what we did and switched back to our previous club which is infinitely superior.