enterprise.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 23,656+ users reviewing Enterprise. Read verified ratings and real customer experiences on enterprise.com before you order.
Related articles
1.7 / 5
Average user rating
23656
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for enterprise.com.
Brands may not incentivize or pay to hide reviews.
enterprise.com Reviews
Read real experiences from customers of enterprise.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Dr. Vanessa
February 26, 2026
Skip this company
The in-person customer service was fine. However, at Augusta airport, they rented me a 2024 Mazda SUV with no navigation, no apple car play etc. This car was nobody’s rental car. It already had almost $40k miles on it. It was like an old shoe. Just something to use to get around, nothing fancy. Like paying $200 to borrow your cousin’s rundown second car. When I asked to swap, the customer rep on the phone mocked me for expecting what is basic at other companies. It drove fine but was not worth the money at all. Of course it wasn’t clean either. Too many companies out there for me to waste time and money on this one.
Athena
February 26, 2026
I am a retired Detective and have an…
I am a retired Detective and have an excellent track record with Enterprise.. To make a long story short, I was a victim of bait and switch, violation of privacy laws, harassment, false arrest and malicious prosecution, civil rights violations, negligence of product liability (right rear axle shaft defect) leading to personal injury and more. I am going to contact the News after my case is over and sue the heck out of them. My Attorneys are salivating. I will make sure that this doesn’t happen to anyone else. Beware of wolves in sheep’s clothing. These people don’t climb to the top, they claw their way up with total disregard for their clients. I’m also going to contact all my contacts with the Police Departments in Florida and advise them of their violations. My name is Athena Sakelos and I’m on a mission to help the innocent consumers. Be well my friends and use caution when dealing with Rental Companies. Stay clear of Enterprise. God bless.
Liliana
February 25, 2026
We contacted this agency at Muscat…
We contacted this agency at Muscat airport and they got us a car with Shair Car Rental. We had contacted them, however, and they turned out to be scammers. Don't use this agency. They are not at all trustworthy and will extort money from you using the unreturned security deposit as an excuse. Scammers
David Freeman
February 25, 2026
Jennifer Addy Tri-Branded Manager. Logan In Airport
I had to exchange a vehicle due to mechanical issues at Logan International AirPort in Boston, MA.Jennifer Addy the Tri-Branded Manager was great. She showed sincere concern for my situation and made the exchange go as smoothly as possible!Thank you Jennifer!
T.Therres
February 24, 2026
I had a great experience at the…
I had a great experience at the Enterprise in Monticello, MN. Ryan helped me with my rental, and he was fantastic — friendly, patient, and really went out of his way to make the process smooth. It’s rare to find customer service this good anymore. I’ll definitely be renting from this location again because of Ryan. Thank you RyanSincerely theress therres
Jo Furr
February 24, 2026
Excellent Customer Service
My husband rented a van from the Barnstaple branch for a day and we can honestly say that the customer service we received was outstanding.Everything was clearly explained to us and the staff were very friendly, Charlie was the one who saw to us when returning the van but I didn’t get the name of the young lady who initially took our booking. My husband was upgraded to a larger van as there wasn’t a smaller one available, this was at no extra cost to him.No issues at all.Absolutely 5 stars.Will use again if needed.
Syeda begum
February 24, 2026
Absolutely disgusting service
Absolutely disgusting service. From having been given a dodgy car to begin, now it looks like the car is cloned, and was speeding around Manchester gaining speeding fines, even though it was parked up on my drive. The service received was disgusting, with having to repeat myself every single time. Ive said it several times I want to raise a complaint but it seems to fall on deaf ears. On top of that they wanting to charge me fees!! Avoid.
Durvesh Gurjar
February 23, 2026
Great experience
Great experience, It's always nice to have great nice and clean cars. Special thanks to Bobby Allen from Cranston RI, location. Always had me covered and an honest person. Such a nice team they have, they co- ordinate well.
Alexandra
February 21, 2026
DEFINITELY 5 STARS!
The hire vehicle was excellent, new, very low mileage, immaculate. The service from all parties and at all points was stress free. All employees helpful and accommodating. I would definitely hire from Enterprise again. Fabulous. Thank you for your five star service: Enterprise Carmarthen.
Leon Peacock
February 20, 2026
Reserved a van online 4 days before it…
Reserved a van online 4 days before it was due for collection , then 2 hours before I was meant to collect they rung me and said Amazon had come and hired all their vans.How can that be allowed if I had already booked one 4 days before Disgusting way to treat a regular customer
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).