Eyedictive sells sunglasses and eyewear online. This page aggregates customer reviews and ratings to help shoppers understand real experiences with the brand. Use this data to decide whether Eyedictive meets your needs before making a purchase.
Eyedictive Reviews
1.9
13 reviews
What Shoppers Say About Eyedictive
Created with AI, based on recent reviews
Eyedictive receives predominantly negative feedback, with shoppers reporting serious issues across multiple areas. The most common complaints involve undelivered orders, unreliable tracking information, and extremely difficult customer service access (email only, no phone support). Additionally, shoppers claim polarization claims are false, products don't match descriptions, and return shipping fees compound frustration when items need to be sent back. A small group of satisfied customers report smooth transactions and acceptable product quality, but these positive experiences appear to be exceptions.
The recurring pattern suggests systemic problems with fulfillment and customer support rather than isolated incidents. Multiple reviewers specifically warn others to shop elsewhere and recommend using PayPal for easier chargebacks. The lack of phone support and dropshipper concerns raised by shoppers suggest limited customer service infrastructure. While some customers appreciate the pricing, the combination of delivery failures, unresponsive support, and misleading product claims makes this a high-risk purchase for most shoppers.
Customer Reviews (13)
Sorted by: Most recentPatricia S.Aug 19, 2022
I got a pair of Polaroid Polarized Ruthenium/Havana Aviator shades within the last year, and recently one of the lenses popped right out of the frame. I contacted customer service and they said they only do returns and exchanges for thirty days. That's ridiculous. I'm filing a complaint with the BBB and my credit card issuer. Don't do business with these people.
Steven H.May 6, 2021
Pretty sure what I received wasn't authentic. I reached out with my concerns but got nothing back from them. This looks like fraud to me, so I'm disputing the charge with my credit card company.
Eyedictive Review FAQ
What is Eyedictive's average rating?
Eyedictive is rated 1.9 out of 5 based on 13 customer reviews on RetailCoupons.com. Approximately 69 percent of reviews are one star, indicating significant customer dissatisfaction.
What do customers praise about Eyedictive?
A small number of satisfied customers report that orders arrived as expected and that the sunglasses are reasonably constructed and fairly priced. A few reviewers note they had smooth transaction experiences overall.
What are the main complaints about Eyedictive?
The most frequent complaints involve orders that never arrive, tracking updates that don't reflect actual delivery status, and extremely limited customer service (email only, no phone support). Shoppers also report that sunglasses are not actually polarized despite claims, products don't match descriptions, and return shipping fees are charged when items must be sent back.
Do customers recommend Eyedictive?
Based on review patterns, most customers do not recommend Eyedictive. Multiple reviewers explicitly advise shopping elsewhere and express frustration with fulfillment and support issues. Several suggest using PayPal to make chargebacks easier if problems occur.
How can I write a review of Eyedictive?
RetailCoupons.com collects verified customer reviews to help shoppers make informed decisions. Your honest feedback about your experience with Eyedictive's products, shipping, customer service, and overall satisfaction contributes to this resource.