fabfitfun.com Reviews
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3.3 / 5
Average user rating
3733
Total reviews
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fabfitfun.com Reviews
Read real experiences from customers of fabfitfun.com.
Brands may not incentivize or pay to hide reviews.
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Jacqui North
March 31, 2026
Terrible experience- I feel scammed
Terrible experience. So far FabFitFun have taken over $260 from my card in January and February and I’ve not received anything. Customer Service is useless. They are refusing to help in any way. Update - despite Customer Service telling me several times that there wasn’t a problem and that I would receive my items, I was told today that my box and items were never processed, are all out of stock. They are refusing to refund me. I feel scammed.
Carole Richards
March 20, 2026
Not worth the money
Sort of fun. Products were ok - in each box I might get one product hat is great and a bunch of stuff that seems cheap. When I had an issue customer service was terrible.
Grace Thomas
March 18, 2026
Its fun as a quarterly box
Its fun as a quarterly box, although the quality hasn't been great for quite some time. I do think its improving though.
Amelia Lin
March 18, 2026
I am 100% getting my money's worth
I am 100% getting my money's worth. I didn't even know that they also offer products you can buy at huge savings. This changes how I shop for my necessities and wants.One of my products arrived damaged and the help was near instant. I got a refund, but honestly, the value was still there regardless.
Kathy Hendriks
March 15, 2026
Fab Fit Fun is no longer special
Updated review on March 24/26:I used to be a long‑time annual member starting in 2022. I LOVED getting my FabFitFun boxes back then -items wrapped in tissue paper, a magazine, and the whole thing actually felt like a gift.I recently came back and received my first Spring box, and I was honestly shocked at how different everything is now. The Spring box itself was plain, and the items inside weren’t wrapped in tissue paper or packaged nicely at all. No magazine, no packing list, no thank‑you, just nothing.My 7 add‑ons were also missing. When I emailed customer service, it really felt like AI was responding. They sent me a tracking number that doesn’t show up anywhere on my account, so I couldn’t even tell if anything had shipped. The add‑ons arrived late, and when they finally did show up, everything was tossed loosely into a shipping box with zero care and these were premium beauty items. Three of them had leaked.Customer service did give me a credit to use towards my next box, but the whole experience was disappointing enough that I cancelled my annual auto‑renewal. FabFitFun now feels like just another online retailer, and at this point I’d rather buy products locally here in Canada.
Candace Huddleston
March 7, 2026
DO NOT SUBSCRIBE
I used to be a member of fab fit fun and canceled - I loved the items at the time. I resubscribed this year and it has been TERRIBLE. The items are such low quality. I ordered an add on so I could get a matching sweat suit, when they arrived the fit was so absolutely terrible and ugly that I would never wear them. I was not given a return option nor a refund, despite never asking for one in the past. I am now having to work with my credit card company about it. This is disappointing quality and just terrible service. I will cancel my subscription and post on social about this. We can all see the company going downhill before our very eyes, despite the increasing prices. Completely disrespectful company values.
Donna Davis
March 5, 2026
I have tried to cancel my membership
I have tried to cancel any membership I may have with this company, tried through their website, phone, facebook chat and email. All were a failure are the company does not allow me to log in let alone cancel. In facebook chat they reported me as going against the community standards and was put on suspention for 7 days. Nice company to deal with, NOT! I have been spam and ripped off. The merchandise I received was absolutly junk, more dollar general stuff.
Roci
March 5, 2026
I just cancelled my subscription after rising price
I just cancelled my subscription after 7 years. The rising price was the reason I needed it canceled. It went up more than 50$.
Trish
March 2, 2026
FabFitFun is my absolute favorite treat!
I love when my FabFitFun box arrives! It’s so fun to pick from quality products and anticipate their arrival on my doorstep! My most recent order included a suave, classy purse style backpack, beautiful salad serving utensils, a coach necklace, perfume spray and sponge among other goodies! I highly recommend treating yourself or giving this as a gift to a special person in your life!
Rebecca Coppola
February 28, 2026
Can I give them zero stars
Can I give them zero stars? Products are cheap, uninteresting and have inflated prices. Customization is limited and the “fit” is in name only. Customer service is mostly AI and designed to be unhelpful. I’m stuck in a package deal and extremely dissatisfied. Don’t try this
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