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3.4 / 5
Average user rating
13665
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for fanatics.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of fanatics.com.
Brands may not incentivize or pay to hide reviews.
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elfrabo
February 9, 2026
Horrible service and customer service. Do not buy from this company.
Liz
February 9, 2026
If I could give zero stars, I would. I bought 4 items in November for Christmas. I ended up having to buy two extra items from a different store because 2 out of the 4 items that Fanatics sent me were the wrong size. I didn't call and return until December and the rep told me they would send me a postage paid return label in 48-72 hours via email. I waited, got nothing. I contacted them for a second time and third time and they said the same thing. By the time I called for the 4th time, it was January. They told me the return window was closed so I elevated to their manager. They told me their manager would call me back. Never did. Stuck with clothes I can't use. Will NEVER buy from this company again - and I have told all of my friends to stay away from this company as well.
jeremiah brandenstein
February 9, 2026
I bought a Drake Maye jersey for my friend and she bought me a Baker Mayfield jersey in kind. Needless to say $140 for a screen printed hunk of shit is still a hunk of shit. Seriously, people stop giving this company your money. VOTE WITH YOUR WALLET! Also, Fanatics screens bad reviews, do not trust reviews on their website!
Sandra A McLaughlin
February 9, 2026
Excellent website and quality of clothing is Outstanding. Membership program is excellent. I highly recommend trying it out.
Roger Mank
February 7, 2026
Constant delay in shipping . They tell you the product will arrive on a certain date then change it every other day. No way to talk to anyone besides a bot . Do not buy from this company!!!!. Terrible experience
James Faucett
February 7, 2026
Ordered a hat for the Super Bowl, promised to arrive prior to, they didn’t even get it shipped before the game 😂😂😂😂😂
Cheryl Hall
February 7, 2026
Always decent prices and great delivery tjme!
Paul
February 7, 2026
Some of the best sports apparel, especially in the college sports world
Malcolm Cabornay
February 6, 2026
Piss poor customer service. Ordered a jersey promised to be on a specific date minutes after the NFC championship date. Called the week before the SB to see where it was as it hasn’t updated at all. They “expedited” out of the warehouse that day and was guaranteed and promised it will be in the 6th. Keep in mind I placed the order the 25th of Jan right after the NFC championship date and as advertised on the website “Get it before the Super Bowl”. Obviously not happening as expected delivery date is now the 11th since they decided to drag there ass.
Frankie Lynn Acosta
February 6, 2026
Absolutely love this company for all the Texas Longhorns products they carry. And easy-to-use also
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