fansedge.com Reviews
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1.8 / 5
Average user rating
475
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for fansedge.com.
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fansedge.com Reviews
Read real experiences from customers of fansedge.com.
Brands may not incentivize or pay to hide reviews.
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Greg Rydberg
February 17, 2026
I was hesitant to try fans edge..
I was hesitant to try fans edge... My coworker recommended it to me... Let me tell you, fans edge service is faster then Amazon.I ordered a football jersey, I got it at a great price, it arrived the next day.. I didn't like the item, (not fans edge fault... It was a quality authentic Nike product...it just wasn't what I was looking for)I reached out to fans edge via chat, they emailed me a shopping label, gave me a credit...they made it so easy! I took the return package to ups on a Saturday... By midnight that same day I had a credit... The same day! I placed a new order (for an item I preferred) that Sunday and the new item arrived the next day on Monday. It's a quality product from Nike, I love it! You may think because Fans edge prices are so good you won't get quality customer service... But the service is better then any I've experienced.Thank you fans edge!
Cathy W
February 14, 2026
If I could give this company is zero…
UPDATE: after reading this review that I put on their Facebook page, somebody reached out to me within 10 minutes and resolved the issue in a matter of days. My son got his lamp the day before his birthday. Their overseas customer service is still horrendous but the gentleman that I dealt with here (I'm assuming), Jim, was fantastic. I have updated my stars from 1:00 to 4:00 since Jim did pull through for me.If I could give this company zero Stars I would. We ordered a Dodgers Tiffany lamp for my son's birthday. We ordered it a month before his birthday and they delivered it to God knows who, God knows where. We are now trying to get a replacement in time for his birthday on February 19th, it is now February 13th they're telling me they can't ship another one till the end of March. My son has Down Syndrome and is the biggest Dodger fan so this is the perfect gift. This lamp was over $300 and it is the entire budget for his birthday. How am I going to tell the kid with Down Syndrome Happy Birthday, you have no gift??? Disgusting. I tried calling customer service they were no help. They gave me a phone number to call that hangs up as soon as I dial it. I called back and asked to talk to a supervisor and when they were transferring me to a supervisor the call dropped. I called back asked for a supervisor again and when they connected me I kept saying hello hello and every once in awhile a crackling hello would come back. Stay far away from this awful awful company!
Joseph Ortreger
February 6, 2026
RUN AS FAR AS YOU CAN STAY AWAY FROM…
RUN AS FAR AS YOU CAN STAY AWAY FROM THIS HORRIBLE COMPANY. PERIOD SAVE A HEADACHE FOR YOUR SELF THEY ARE THE WORSED. LOOK AT REVIEW WHICH I DIDN'T LOOK AT I WILL FROM NOW ON.
Nicole LaFountain
December 4, 2025
If I could give negative stars
If I could give negative stars, I would. I ordered a zip up for my father in law. About an hour later my husband told me that he already ordered it (this is a Christmas gift). I reached out to the chat to request a cancellation. The customer service rep said that it is to late to cancel, because they sent the order to the warehouse. It is a $92 charge. They said the only way that I can do this, is to wait for the item to be delivered, and then return it. It will not be delivered for up to two weeks from now. The only thing that I can think of is that they want to hold on to the money (along with many others funds) to maybe gain interest? I am unsure of why a company would want to have people work on 2 orders that they know will be returned, and they will need to pay for the label. I will never order from them again, and I should have looked at the reviews prior to. 77% of the reviews were 1 star.
Amanda Hartke
November 30, 2025
Horrible customer service
Horrible customer service. They don't inform you that the product you ordered is out of stock for like ten days.
Killa Milla
October 23, 2025
Lost or slow shipping, but charged extra for it
Payed for expedited shipping. Order was "sent to the wrong location". No updates for 3 days even after I called the shipping company. They said they dont even provide expedited shipping services which means fabsedge is charging for a service they dont actually use. Contact ted fansedge about the orde to get a refund 4 business days later because the package is still lost with no updates. Cookie cutter we will look into in response with some mystery refund for over $100 when they receive the package back at their warehouse...the lost package nobody knows where it is. Do not use this site, its a shell site who uses the cheapest 3rd party options for every part of it they can.
ZAC NEELEY
October 2, 2025
They wont unscribe my email
So i have literally clicked their Unscribe link 3 times and put my info in. That didnt work somehow. I reached out to their chat line 2 times and i am still receiving Multiple marketing emails a day which I DO NOT WANT. I have Never had a company totally disregard my unscribing in my life. This is f’ing annoying. Everyday its 4 or 5 marketing emails. STOP SENDING ME EMAILS
Kareem Roberts
August 8, 2025
DELAYED SHIPMENT
I ordered 2 shirts and a hat.They sent my order separately.I received both shirts but not the hat.Come to find out they shipped the hat separately with a company called LASERSHIP,I never heard of this shipping company.I tracked my hat it now says DELAYED.I was gonna wear the outfit at a Marlins game and now I can’t go.I will never order from FANS EDGE again.
dark vader
July 15, 2025
I odered a Ralph lauren yankee hoodie…
I odered a Ralph lauren yankee hoodie did not fit . When i tried to return it cus. sevice said it was a final sale and i cant return it. I told them to check your website the item said clearence they refused to check and to bad no refund. Reported them to my credit card and took a screen shoot of item . Beware clearence means Final sale to them .theses people are crooks . And what other people say is true Everthing they sell seems to have a bad fit to it .
The Real HH ENT
April 11, 2025
DO NOT ORDER
Ordered a hat and it said to shipped. Come to find out, it never did. I choice rhe e-gift refund and have not received it. I also ordered a Lakers jersey and the item says delayed. I talked to customer service and they keep pushing the delivery date till later. They use ontrac for shipping. A company with many shipping issues. I would not recommend fansedge.
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