Febreze makes air freshening and odor elimination products available through febreze.com, including fabric refreshers, plug-in air fresheners, and spray formulas for various surfaces and spaces. This page aggregates shopper ratings and reviews to help you understand what customers experience with Febreze products before making a purchase.
Febreze Reviews
3.0
8 reviews
What Shoppers Say About Febreze
Created with AI, based on recent reviews
Febreze receives sharply divided opinions from shoppers, with ratings split evenly between five-star and one-star reviews. Positive reviewers consistently praise the product's effectiveness at eliminating odors rather than masking them, note that the scent is pleasant and long-lasting, and appreciate the versatility across different surfaces and product formats (fabrics, plug-in units, sprays). Fans report that products work quickly and that a little goes a long way. However, negative reviews raise serious concerns: some shoppers report that recent formula changes have disappointed loyal customers, while others have experienced product defects including leaking units that damaged furniture finishes, suggesting potential quality control issues.
The small sample size (8 reviews) means shoppers should approach the 3.0 out of 5 rating with caution, as it reflects a polarized customer base rather than consistent performance. While satisfied customers are enthusiastic enough to recommend Febreze to family and friends and plan to repurchase, the presence of product failure complaints and formula change frustrations indicates potential reliability issues worth considering before buying.
Customer Reviews (8)
Sorted by: Most recentConnor B.Jan 31, 2026
I was using the Febreze ocean scent small space air freshener for a while and absolutely loved it. Bought another one recently and they've completely changed the formula. Disappointed and won't be repurchasing.
Devon K.Oct 10, 2025
Tried out Febreze and really enjoyed it. The scent is nice and clean, you can use it for so many different things, and a little bit goes pretty far. Already told my family and friends about it and planning to stock up soon!
Michelle R.Sep 30, 2025
I got the opportunity to try out this product and I was totally blown away. The fragrance itself smells incredible and the way it sticks around is fantastic. It stays fresh for such a long time.
Andrea P.Sep 25, 2025
Febreze Fabric Refresher is super convenient to use and it makes your fabrics feel and smell clean and fresh. It does a great job on different surfaces like sofas, curtains, and rugs, actually getting rid of bad smells instead of just covering them up. The smell itself is subtle and nice, which is perfect for keeping your place smelling good.
Patricia G.Jul 15, 2025
I purchased a Febreze Bathroom unit and set it up following the instructions, then put it on my wooden shelf. There was barely any smell coming from it. When I looked closer, I realized the liquid had leaked out and actually stripped the paint right off my shelf like it was some kind of paint remover. The finish just peeled away where it was sitting. This is pretty scary to me. I won't be buying Febreze anymore.
Jennifer W.May 8, 2025
Got one of the 3 in 1 plug in units. I had my doubts about how well it would handle nasty smells, but I was genuinely shocked. Within just a few minutes, the whole room smelled fresh and nice instead. The scent spreads around really well. Super simple to use and swapping out refills is no problem at all. I'm really pleased with how well it works and I've been telling everyone about it.
Brandon H.Nov 27, 2024
Can you please come up with some different commercials?? The current ads are totally annoying and honestly, I'd switch to other brands just to avoid them. Please fix this. They're so outdated and tired!
Febreze Review FAQ
What is Febreze's rating on RetailCoupons.com?
Febreze is rated 3.0 out of 5 based on 8 customer reviews on RetailCoupons.com. The rating reflects a notably divided customer base, with half of reviews giving five stars and the other half giving one star.
What do shoppers like most about Febreze products?
Positive reviewers consistently highlight that Febreze eliminates odors rather than just covering them up, with long-lasting scents that spread effectively throughout spaces. Customers appreciate the subtle, clean fragrance, the versatility across fabrics and surfaces (sofas, curtains, rugs, bathrooms), and how economical the products are to use. Plug-in units and spray formats are noted as convenient and easy to use, with simple refill swaps.
What problems have shoppers reported?
Negative reviews mention two main issues: formula changes that have disappointed returning customers who preferred the original product, and product defects including liquid leakage that has caused damage to furniture finishes. These concerns, though limited to a small number of reviews, suggest potential quality control problems worth monitoring.
Would shoppers recommend Febreze?
Five-star reviewers express strong enthusiasm, reporting that they have already recommended Febreze to family and friends and plan to stock up on additional products. However, one-star reviewers have decided against repurchasing due to formula changes and product failures, so the recommendation depends heavily on individual experience.
How should I interpret the 3.0 rating?
Febreze's rating represents a polarized customer experience rather than a moderate average. The split between five-star and one-star reviews (with no three or four-star reviews in between) suggests that when the product works as intended, customers are very satisfied, but when they encounter formula changes or defective units, satisfaction drops sharply. The small review count means additional feedback could shift this pattern.