headspace.com Reviews
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1.5 / 5
Average user rating
752
Total reviews
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headspace.com Reviews
Read real experiences from customers of headspace.com.
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Lars Langhalm
March 16, 2026
Terrible, stressful and superficial
Terrible experience. The content is superficial and a cheap commercialization of mindfulness. UI is messy and it is impossible to track anything or follow anything but individual sessions, which all seem to be designed for digital children. I gave up on the app, but my subscription was suddenly extended without any warning. They claim there must be an email, couldn't find it in any filters. Contacted them immediately, explained that I am Ill and unable to work atm, they still said they couldn't help me and kept my money.App is the opposite of what you need, if you are looking for mindfulness. It is time, attention and money drain.
Nicolò Dardi
March 15, 2026
Love it
Love this app. In difficult moment can really help you.
Helen B
February 17, 2026
Subscriptions that can't be cancelled!
I tried for over a month to cancel a yearly subscription to the Headspace app. I reached out to Headspace several times in advance, advising I wanted this subscription cancelled. They would not help me, stating that I bought it via Google Play store. Yet no subscriptions were showing on my Google account. I tried to cancel through the Headspace app, but all I got was a message saying no subscriptions, or was directed back to the play store - where of course, there were no subscriptions! I tried via my Paypal account since it came up as Paypal under previous bank statements - nothing visible. I tried via my Yahoo email address as this is the email address associated with my Headspace account - nothing. I logged in to two separate bank accounts from which they had previously taken payment and no recurring payments were showing. This was all after attempting to contact Google Pay, since there is no clear contact information for them, just AI chatbots. I did all I could, and again advised Headspace of all of this - very clearly stating (with plenty of time before the payment was due) that I did not want that money leaving my account. They refused to help me, stating Google Pay manage the payment and I can only cancel through them - oh, and that they wouldn't refund me once the payment did go through, as per a link to their terms and conditions! What their terms and conditions DON'T say is that they can continue to charge customers for a subscription they no longer want and are, inexplicably unable to cancel...!No one appears able to find this phantom subscription, yet it clearly exists because I've been paying for it (willingly) for years, and surprise surprise, they've never had any issues taking the money.I was left with no other option but to phone my bank to get them to block the upcoming payment. They were very helpful and advised they had put a block on this payment for 13 months. This did not stop them. The money was still taken from my account yesterday, and upon calling my bank to inquire, it seems the company altered their name slightly by adding an asterisk so as to avoid the block. Debit resolution advised me there is nothing they can do until the subscription is cancelled (!) Apparently the payment is not listed as a subscription, only as a routine transaction. Presumably this is how they get away with holding people to a subscription they no longer want.I have still been charged, despite multiple requests and attempts to cancel.For a meditation app promoting calm and positive mental health, this experience has caused me extreme anger, frustration, stress, and financial anxiety. Not only is it an unacceptable way to do business, it is literal theft.
Valued Customer
February 4, 2026
Meh and autorenew
Never found it that good and ultimately stopped using it. Then they auto-renewed me and would not issue a refund. I discovered the charge in less than 24 hrs.
Carletta Hastings
January 25, 2026
Headspace
The company that own this app is billing the virtual therapy visits under the physical company in California in which I’m physically located in TX, if you aren’t in California I would advise not using them….. I have virtual therapy visits at a $0 copay but ended up having to pay over $300 because they don’t have a actual number to call and speak to a live person to correct the billing issue……save yourself a headache and save yourself money because this company is billing virtually visits as in person visits!!!!!
spcn10
January 17, 2026
This is an absolute rip off
This is an absolute rip off. I tried it out for one day and then cancelled because it wasn’t very good. A year later they have just taken more money from my account which they are now refusing to refund. Avoid this company at all costs.
Reviewer
January 15, 2026
an odd overhyped app
I've heard a lot about headspace and it sponsoring certain youtubers etc, so when my work offered a free membership, I signed up. The meditations were all very strange, not particularly relaxing or meditative. Mostly people just speaking on certain topics? The app was pretty hard to navigate too. I'd never pay my own money for this.
JKell
January 12, 2026
Do Not Pay For This
Have HeadSpace through work and it’s got a few self-help features. I scheduled an online therapy session that was never confirmed. I could not change or cancel it myself. I reached out to HeadSpace who said it was their subcontractor who didn’t confirm and I had to work with them to change/cancel. The subcontractor didn’t respond either, so after 2 weeks of trying I gave up. Would never recommend paying for this service.
Greg
January 11, 2026
AVOID:This mind calming app has so many bugs in that it made me very angry and frustrated. Poor technical support.I'm using a top of the range smartphone…
AVOID: I have constantly experienced problems with the headspace app, it takes 15 seconds to load, tells me incorrectly that I am offline, features and functions dissapear or become unavailable. The Technical support bot just advise me to delete the app, reboot and reinstall the latest app which I have done on many occasions only to experience the same FRUSTRATING app problems again. FOR YOUR OWN PEACE OF MIND AVOID!I eventually got a full refund from customer support by emailing them.
Carla
January 5, 2026
Be careful
Be careful, I feel tricked into subscription. Can't cancel. Charged for a year upfront without a warning it would be taken and the app itself seems gimmick to me. Tried to use at as have been charged. But it's not working for me . My experience of Headspace : have been caused stress trying to deal with them , actually opposite to the help they say they'd provide. If you need support you'd be better off using a professional. Don't get fooled like me.
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