ihealthlabs.com Reviews
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4.5 / 5
Average user rating
162
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ihealthlabs.com.
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ihealthlabs.com Reviews
Read real experiences from customers of ihealthlabs.com.
Brands may not incentivize or pay to hide reviews.
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Gezim
December 29, 2025
Thank you i had problem with my device…
Thank you i had problem with my device and i got new immediately thank so much
Terence McGirr
December 15, 2025
My relationship with iHealth “Pulse Oximeter”.
My relationship with iHealth relates to using their oximeter device twice daily I think since 2021, I use their app to register both my oxygen levels twice daily, and weight once per day( entered manually). I have just recently figured out how to identify the residual battery charge, whereas previously I recharged about once per week, I am currently looking at 50% residual after 22 days usage. How to get at the current battery charge, “hold down the startup button, and it will cycle through to show the current available capacity”. I hope this may be helpful to others, though this capability is probably in the instructions somewhere, who reads the manual before jumping into the pilot’s seat. The app feeds it’s data into the “iOS Health system without fault”.
Douglas T
November 21, 2025
Kudos Cristian!
Once I was able to reach Cristian on the phone, his help was phenomenal and his knowledge was impeccable. I truly like your products and would have not been happy returning it. Keep great support people like my friend Cristian from The Philippines!
Tycher
November 15, 2025
I had a issue and it was fixed…
I had a issue and it was fixed immediately, thank you are I and the i health for resolving the issue
Gina Bondi Gorski
November 13, 2025
B/P Monitor
Hi Cristian,I want to take this opportunity to extend my sincere gratitude for replacing the Bp Cuff, (#391634) i Health Track Monitor. You guys have Provided great service, and I will continue to purchase your medical supplies. As an RN, I am too going to recommend this cuff, basic and simple, to patients and nursing students. Thank you so very much for solving this issue I Health and Cristian. I ask God to bless you and you are an excellent customer service representative for IHealth Labs.
LauraM
November 10, 2025
⭐⭐⭐⭐⭐ 5-Star Review
⭐⭐⭐⭐⭐ 5-Star Review — Outstanding Customer ServiceI recently had an issue with my iHealth scale — it stopped syncing my weight and body metrics. I sent an email requesting help and asked if someone could call me. To my surprise, I received a call almost immediately.Jade from customer service was fantastic. Even though I happened to be at the pharmacy when she called, she patiently walked me through initial troubleshooting steps over the phone and assured me she’d also send detailed instructions by email so I could try the steps again once I got home.When I got back, I followed the emailed instructions, and my scale is working perfectly again.I’m genuinely impressed by the prompt response, professionalism, and kindness. Customer service like this is rare these days. Thank you, Jade, and thank you iHealth — you exceeded my expectations!
Ekie
October 20, 2025
They respond immediately
They respond immediately. Very impressed!
James Roberts
October 13, 2025
I like their blood pressure unit
I like their blood pressure unit. Compact I can leave it on all night, when I wake up, I hit the button, check my blood pressure at a complete rest. I had a problem with their app. I contacted them, and we fixed the problem faster than I expected. I would recommend the blood pressure monitor for everyone. Size matters.
Verona Angus
October 3, 2025
Thank you
Thank you for your support and timely response
Kent
September 25, 2025
Outstanding support! Period
I bought a Blood Pressure monitor through Amazon and it has made recording BP much easier. I had an issue with transferring data so decided to try sending a message through the contact link. I haven’t had much luck in the past with this type of support but in one day I got a message from a real person with a solution. When I didn’t respond in 2 days they sent a follow up to see if it solved the problem. I wrote back and said it did but I lost some data. Another person replied with a solution to that problem. Unbelievable support. No rabbit hole robot that leads you through a maze then leaves you frustrated and lost.
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