Kalm with Kava sells kava products, including medium grind and micronized varieties marketed for relaxation and anxiety management. This page aggregates customer ratings and reviews to help shoppers understand the reliability of both the products and the company's service, including payment processing, shipping, and customer support.
Kalm with Kava Reviews
What Shoppers Say About Kalm with Kava
Kalm with Kava receives highly polarized feedback, with shoppers either praising the kava product quality and fast shipping or reporting serious operational problems. Positive reviewers highlight the effectiveness of the kava itself, noting it helped with anxiety management and impressed them with quick delivery. However, three of four recent reviews describe significant issues: payment processing errors where charges went through despite failed checkout screens with no customer support to resolve disputes, customs delays lasting months with inadequate communication from the company, and concerns about review moderation practices that may suppress mixed feedback.
The recurring complaints suggest systemic problems beyond product quality. Customers report difficulty contacting the company to address problems, and multiple shoppers have encountered the same customs shipping issues, indicating this may be a pattern rather than isolated incidents. While one shopper confirmed the product itself works well, the lack of accessible customer service and payment processing reliability are major deterrents.
Customer Reviews (4)
Sorted by: Most recentThe medium grind kava from Kalm With Kava was actually great and I enjoyed it, but I'm giving one star because of how they handle reviews. I tried their micronized kava and it didn't work for me at all, so I left feedback about it. Even though I also mentioned that their medium grind was good, they never published my review on the site. Since kava isn't cheap, customers deserve to know when a product doesn't deliver results for them. Finding out that Kalm With Kava filters out negative feedback has really turned me off. I want to trust what I read online, and knowing that only positive reviews make it through means I can't rely on their site anymore. I was planning to keep buying their medium grind, but I'll be taking my business elsewhere now. Everyone should have access to honest feedback to make their own choices.
This company basically stole my money. The checkout screen told me my payment didn't go through, but they charged my account anyway. There's no way to get in touch with them to sort it out, so I'm out the cash with zero help from them. I had to contact my credit card company myself to dispute the charge and get my money back. What kind of scam is this?
Kalm with kava really is an amazing business and I'm grateful they exist. Their kava is top quality and they ship incredibly fast. I had no idea how helpful kava could be for managing anxiety until I found them. I've been working on getting away from benzodiazepines and kava has been really helpful during the process. If you deal with anxiety, I definitely recommend giving this company a shot. Do yourself a favor and stay away from benzos though, they're really not good for you.
Seriously, don't order from here! I had a nightmare experience with shipping. My package got stuck in customs and just sat there for months with no explanation. The company couldn't tell me what was happening or how to fix it. I've talked to over a dozen other customers dealing with the same problem, so this is clearly a bigger issue. Some people eventually got their money back, but nobody got refunded for the shipping charges even though the items never arrived. How is that fair? If the product doesn't make it to the customer, why should they eat the shipping cost? This situation needs to be fixed immediately.