keepersecurity.com Reviews
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3.4 / 5
Average user rating
3135
Total reviews
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keepersecurity.com Reviews
Read real experiences from customers of keepersecurity.com.
Brands may not incentivize or pay to hide reviews.
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Andrei Y.
February 26, 2026
Unresponsive support
Unresponsive support
TechPhil
February 25, 2026
Expiring Subscription locks out the business from their passwords
One day before subscription end I got the mail to extend the Enterprise subscription. I didn't have the time that day, so the next day, the whole company was locked out of their accounts. No Access to any Passwords at all! When I tried to fix the issue, payment didn't work for Credit Card and SEPA. From issuing the support request to recieving a mail with a payment link took around 4,5 hours. Clicking on the payment link lead to a checkout with a pre-selected Addon "Silver-Package", which I could not opt out from.This feels like a scam! Completely locking out a business for 24h from THEIR passwords, no fallback at all and trying to ripp off the already panicking staff by sneaking in a Add-On in the checkout is not a trustworthy business relationship. This is our last year at keeper, we will leave.
Tom
February 22, 2026
Absolutely worthless and a total waste of time and money
I have tested every aspect of Keeper for over 8 frustrating months.1. The much heralded auto-fill feature does not work at all. Even though I have toggled it on each password, it never autofills.2. Keeper requires a login every 10 minutes! This is truly inconvenient, to say the least.3. Keeper does not save passwords without manually adding them. I "saved" over 2000 passwords, and Keeper saved exactly one. For the rest, I had to copy and paste them into Keeper. What is the point of having a password manager when all the management is done by me?4. Support was annoying. Instead of trying to understand the problems I was having, the support rep simply insisted that Keeper worked fine. I have used password managers since they were first offered and easily have more experience than the Keeper support reps. 5. Keeper sporadically generated new passwords. It is unreliable and inconsistent.I cannot recommend this terrible password manager to anyone. Beware.
Sharon Slattery
February 17, 2026
DO not work with this company
DO not work with this company. They are not customer friendly. I signed up and could not sue the software. Said there was a free trial but you have to sign up for that differently. DID not work and after 2 days of use they will not cancel my payment.
Binod
February 17, 2026
Reduces the stress of remembering…
Reduces the stress of remembering passwords and helps you reduce time in typing in the ids and passwords with autofills and password generators. One place to store important information not just passwords.
K Keller
February 5, 2026
I've been using Keeper for about 6…
I've been using Keeper for about 6 months. I like it a lot better than my old PW Mgr. It was fairly simple to get started, but like any new program, the more you use it the easier it gets and the more you learn the in's and out's. The edit login feature is extremely easy and helpful especially if you have multiple user logins (his and hers) for like accounts.
Claus Christiansen
February 4, 2026
Has been very confusing to use from day one.
Has been very confusing to use from day one and still is autofilling sometimes work, but most of the time it does not. If you seach for a specific record in the app, the one you search for are seldom found, then you scroll throgh all the records and find it.I signed up for 3 years which was a mistake, ad I am definitely looking for another password manager.
M L
January 29, 2026
Genuine review from an independent teacher of cybersecurity
I have used and taught about the use of this product to a senior group that have mostly 11/12 adopted its use. None of these participants had any serious issues once properly taught.Reviews from people that use the free version are meaningless. You will very much enjoy and trust this tool. If you have an issue ask for their help, I have had close to several dozen tech help requests because of the different platforms and versions, and devices, as well as lack of knowledge from the participants, and me not being a computer expert. Everything is solved and response is 1 to 2 business days. Be patient and you will be rewarded !I have used it for close to 3 years and would never consider switching.
Macy jones
January 13, 2026
Locked out
Having a password manager is a great tool to keep all your accounts safe. Keeper is one of the best for its interface, so I can't fault it there. The price isn't great, but it aligns with other premium tools on the market.However, there is one major issue with Keeper. It forces two-factor authentication (2FA), which isn't inherently a bad thing, but in my opinion, it should be optional. My email password is stored inside the password manager, so if I need Keeper to access my email, sending 2FA codes to my email address becomes problematic. It essentially creates a loop where I cannot log in to either account.Now everything is lost, so I'm annoyed as hell.
Robert H.
January 10, 2026
Keeper works solid
Keeper works solid, i just had it once, that I did not get an authentification code and could not log in. The customer service fixed that problem quite fast, although it was already evening on a weekend day (after 4 or 5 hours u was ready to go). Furthermore I like the Passwort generator and the fill in function, which unfortunately sometimes does not work, so you have to type it or copy.
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