kkday.com Reviews
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1.8 / 5
Average user rating
228
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for kkday.com.
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kkday.com Reviews
Read real experiences from customers of kkday.com.
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Alex
January 14, 2026
If I could give them 0 stars I would
If I could give them 0 stars I would. It's be almost an entire YEAR since I booked transport to mount fuji through them only to be told a day later that the ticket was now not available. I paid $120 for two tickets and have tirelessly messaged them for a refund to which they have either said "it'll be with you in 14 days' or haven't replied. Since it's been almost a year now I assume they're just going to keep my money and lie about refunding me.Don't buy anything through them. If you're thinking of a place to buy experiences I would recommend Klook through and through.
Tony Mayo
January 7, 2026
⭐️⭐️⭐️⭐️⭐️ Mekong Delta Day Tour
⭐️⭐️⭐️⭐️⭐️Lenny was an outstanding guide for our Mekong Delta tour. He was engaging, well-informed, and genuinely cared about making the experience enjoyable. A great day from start to finish.
Raver Juggles
January 6, 2026
Vietnam visa urgent expedition
I booked a flight to Vietnam but due to the holidays i couldn't apply for the visa with enough time to keep my flight. I looked for an agent to speed things up but most charged twice as much. I paid them for a next day visa and I'm so happy my visa was approved the next day just like they said. I chatted with the representative the whole time. Great communication. Kkday made my day. 🙏
Chris Thompson
January 5, 2026
AVOID
Booked a Shinkansen journey via KKDay website, then told the ticket was not available but would have a wait 14 days for a refund. This still hasn't been received.
Alex Step
December 8, 2025
Crooks
Crooks. They change the currency from SGD to USD and charge you +35% or the real price that you can get directly. Stay away
Aayesha Hassan
December 2, 2025
Borderline scam
I booked and paid for an experience through their app for a group costing 300+. Only for them to cancel it and tell me we'll refund you in 14 days, but you can rebook in the mean time. Absolutely do not recommend. Use klook instead. Terrible service and terrible app. I'll be waiting and chasing this up.
Elsie
November 27, 2025
Resolved! Issue with TM-travel for roundtrip transfer from osaka to USJ
Update: after 6 hours of customer service between KKday and the merchant, problem resolved! We were picked up by the same driver who dropped us off in the morning. Thanks to KKday for resolving this confusion with the merchant and making this customer very relieved. Thank you. Original review:I booked roundtrip transfer from Osaka hotel to univeral studios Japan on TM mobile. I asked when my rerun trip would be and was told it was one way only. It was a $115 voucher for a 20min ride on a van. Who would pay this thinking it was one way. I tried reaching out to the merchant on KKday and they refused to agree for a driver for return trip. Save your money and just take the metro or an uber. You will not have spent 6 hours on the chat with Tm-mobile and ruin your day at universal trying to find a ride home for your family I have saved a screenshot of where TM mobile agreed on the chat that it was misleading language in the description
Xavier Pinon
November 18, 2025
Worst experience ever :
Worst experience ever :- huge spam from the day you give your email address- unable to attend basic customer care- the car I booked for the day I was at the airport just wasn't there when we arrived and did not warn on WhatsApp about the issue. So unjapanese !
Radoslaw
October 27, 2025
If i could I would give 0 star they…
If i could I would give 0 star they Just use a law as a scam they wpuld advert museum turin that is located in japan and never stated japan on the title or name I though it was italy as the tickets advertised Just below the original italiqn museum page so I bough the tickets and they refused to g8ve me the tickets Back. Never buy from them
Husain
October 26, 2025
I got basically scamed by this company…
I got basically scamed by this company in booked 2 fast track through bangkok airport. And no one was waiting for me to guide us or an apology nothing .Kkday is a not trustworthy at all Upto today no refund which they promised
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