Kumon is an after-school tutoring and enrichment program offering math and reading instruction through individualized worksheet-based curricula. This page aggregates customer ratings and reviews from parents and students who have used Kumon's services, helping families understand what to expect from the program's approach, costs, and customer service.
Kumon Reviews
What Shoppers Say About Kumon
Kumon receives overwhelmingly negative feedback from parents and students, with the vast majority of reviews citing frustration with the program's approach and business practices. Common complaints include excessive repetitive worksheet-based learning with minimal actual instruction, rigid and inflexible curriculum placement that does not adapt to individual student needs, disrespectful or dismissive staff behavior toward parents, organizational problems such as frequent schedule changes, high costs relative to perceived value, and the time-intensive nature of the program that leaves students feeling burned out rather than motivated. Students report spending months on material below their actual grade level or working through problems they already understand.
A small minority of reviewers report positive academic progress, with one top performer noting advancement from being behind to four years ahead after completing 32 levels across both subjects. However, even this positive review acknowledges that the intensive workload and pressure associated with Kumon can feel oppressive, particularly for students with demanding parents. The program's one-size-fits-all structure and resistance to customization emerge as central frustrations across multiple reviews.
Customer Reviews (11)
Sorted by: Most recentHonestly if you have really strict parents pushing you, Kumon feels like prison. I'm actually one of my center's top performers so I can say this from experience. I've completed 32 combined levels in both subjects and worked through thousands of pages. I'm at level j6 now and went from being behind to being four years ahead. Here's the thing though - it's brutal if you try to do every single packet. It works better for kids who go at their own pace. The kids who reach the top usually aren't naturally talented - they're just kids whose parents pushed them hard, and it can be torture. My advice would be to drop the price a bit and maybe give students a week off each month. Also, when kids tell you they're really struggling, actually explain things to help them understand. Also I've noticed my center doesn't have enough staff to give help when you need it. By the way I'm 12 and doing level k in both subjects.
We're very let down by our experience at this Kumon location. The director is often disrespectful to parents and speaks to us like she's commanding children, not dealing with paying customers. There are also major organizational problems. The place seems overcrowded and they kept changing our daughter's time slot even though we repeatedly asked for the same appointment each week. That made scheduling nearly impossible. After we had a disagreement about something, she declined to refund us even though we'd already paid for that month ahead of time. We'd also given her money for an additional month upfront, which she also refused to return. It felt really unfair and unprofessional. She was super friendly and helpful during our initial sign up, so the actual treatment felt like a total bait and switch. We're disappointed and wouldn't send other families to this center.
The only way to sum up Kumon is total misery. You spend months doing baby math no matter your actual grade level. They don't teach, they charge ridiculous money, and they waste hours. Seriously I'd rather get bad grades than deal with this place. I'd suggest Kumon if you hate having any free time and don't mind losing entire days to meaningless packets. After sitting there an hour they send you home with over ten packets that take three or more hours to finish in the next couple days. Bottom line - this place is terrible and you shouldn't go. It costs three hundred a month too.
My cousin's doing basic first grade level math like two plus one while in eighth grade, while I'm stuck on fractions I already know how to do. The ridiculous part? They gave me thirty fraction problems to work through. Kumon ate up two hours of my time! If you're a student reading this, tell your parents - at least from what I've seen, Kumon hasn't been useful whatsoever.
Kumon really frustrated me. The whole setup felt like it was just churning out worksheets without any real learning in mind. Just endless repetitive problems that totally killed my child's enthusiasm and my sanity. What got me most was that the program absolutely refused to adjust or change. Whenever there was a problem - whether it was too simple, too hard, or just confusing - they just had one answer: keep doing the same thing. It came across as mechanical and totally unaware, like nobody was actually looking at what the student needed. Talking to the staff didn't help at all. Every interaction seemed robotic, hurried, and pointless. The bottom line is Kumon felt rigid, uninspired, and completely out of touch with what my child actually required. I wouldn't tell anyone to use it if they want meaningful learning or real help.
I'm very unhappy with what Kumon's tutoring services provided. My son got mostly repetitive worksheets with very little actual instruction. This created anxiety for him and left him frustrated, and we never saw the improvements we were hoping for. Definitely needs work.
Kumon is mind numbingly boring for learning math. They advertise as the top math and English program but honestly it's the opposite. You'd think with all the money parents spend they'd have actual teachers helping students and organized materials. Nope. Parents are shelling out over three hundred monthly for the exact same worksheets over and over. I regularly get nine identical worksheets in one batch of work. Nine! Are they short on cash? Too lazy to create different ones? Or is this just the so called Kumon Way? The staff members aren't helpful either. Ask for assistance and they just say check the examples, except the examples aren't even provided.
The operator at the Bristol UK location doesn't follow proper regulations and mistreats employees without respecting local laws. Corporate Kumon turns a blind eye as long as they're getting paid.
I'd recommend being cautious about how this company operates. We enrolled both our children and paid all the required fees including monthly charges of about $385 per child, security deposits around $385 per child, and assessment fees of roughly $100 per child. After just a few weeks we realized it wasn't going to give us the results we were looking for, so we called to withdraw. Through multiple back and forth conversations they eventually told us our security deposits wouldn't be returned. They claimed we'd signed something requiring 30 days notice before cancellation. When we asked them to show us our signature or proof we agreed to this, they couldn't provide anything but still refused to give back the approximately $800 in deposits from both children.