Lightning Labels specializes in custom label products for businesses and organizations. This page aggregates verified customer ratings and reviews to help shoppers evaluate their service quality, communication responsiveness, and product delivery.
Lightning Labels Reviews
1.0
4 reviews
What Shoppers Say About Lightning Labels
Created with AI, based on recent reviews
Lightning Labels has received only one-star ratings from shoppers, with a consistent pattern of severe customer service failures. Reviewers report that while the labels themselves appear to be acceptable quality, the company struggles with basic communication and fulfillment of customer requests. Multiple customers describe being unable to reach representatives via phone or email, having consultation requests ignored, receiving proofs without requested changes, and experiencing unexplained delays in quote generation and order processing.
Every reviewer who left feedback experienced similar problems with responsiveness and follow-through, with some customers waiting two weeks or longer without receiving promised quotes or hearing back from the company. The consensus suggests that despite advertising free quotes and discounts, Lightning Labels does not reliably deliver on these offers or provide the level of customer engagement necessary to complete sales transactions.
Customer Reviews (4)
Sorted by: Most recentBrenda K.Sep 5, 2025
The actual labels themselves are fine, but man, the customer service is terrible. They won't answer your questions and seem to skip right over your directions when you ask for a quote. They'll send proofs without making any of the changes you requested. And when you try to find out why this keeps happening, you get radio silence. We've been customers for years, but honestly we're done and looking elsewhere for actual support.
Marcus T.Oct 21, 2024
Really odd situation matching what I've read from other people. Been trying for about two weeks to get someone to set up a meeting with me using the two phone numbers they sent me through Instagram DM. Called their main number on the website too. Nobody ever called me back. Also put in multiple consultation requests via their website email form. Still nothing. Just wasted my time for nothing.
Robert H.Aug 19, 2024
Had the exact same problem as that first review. They kept saying they'd send a quote but never actually did it. Seemed like they weren't interested in working with us at all. Really odd how it went down. Lost two weeks trying to get an order placed for 10,000 labels. Sent an email to the CEO about how unprofessional the whole thing was and how they kept dropping the ball, but never got a response. The weird part is they kept promising quotes but weren't actually paying attention to what I actually needed. Something seems off with this company. Their paid ads work great and get your attention, but once you're in the door, there's zero service. Starting to wonder if this is just some kind of marketing experiment rather than a genuine business.
James P.Apr 12, 2024
Was looking at labels on another site, so I left without buying anything. I planned to check out my choices before making a final decision. Then I started seeing ads for Lightning Labels everywhere with promises of a free quote plus 30 percent off. Turns out they just strung me along and kept pushing my order back. When you request that free quote, if they're not interested, they'll probably just skip it and let you sit around for a day or two waiting for something that's never coming. Don't trust that whole lightning fast service thing they advertise.
Lightning Labels Review FAQ
What is Lightning Labels rated on RetailCoupons.com?
Lightning Labels is rated 1.0 out of 5 based on 4 verified customer reviews. All reviews received to date have been one-star ratings.
What are the most common complaints about Lightning Labels?
The primary complaint across all reviews is unresponsive customer service. Customers consistently report inability to reach the company by phone, unanswered emails, ignored consultation requests, delayed quotes, and unfulfilled promises. Some reviewers also mention that proofs are sent without incorporating requested changes.
Do customers say the actual labels are good quality?
Yes, reviewers who received labels or proofs indicate that the product quality itself appears to be acceptable. However, poor customer service and communication issues prevented most customers from completing purchases.
Would customers recommend Lightning Labels?
Based on current reviews, no shoppers have recommended the company. All reviewers expressed frustration with their experience and noted that poor communication and responsiveness made doing business difficult or impossible.
How can I write a review for Lightning Labels?
RetailCoupons.com welcomes reviews from customers who have purchased from or attempted to purchase from Lightning Labels. Share your honest experience regarding product quality, pricing, customer service, and delivery to help other shoppers make informed decisions.