lowes.com Reviews
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1.4 / 5
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lowes.com Reviews
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James Landen
January 13, 2026
Hole Delivery from Lowe’s in Titusville
⭐️⭐️⭐️⭐️⭐️Rachel Durrett at the Lowe’s Pro Desk in Titusville did an outstanding job coordinating our carpet and installation supply delivery today. She was professional, knowledgeable, and made the entire process smooth from start to finish. Her communication and attention to detail really stood out.The delivery team, Reggie and Patrick, were equally impressive. They arrived on time, handled the materials with care, and were courteous and efficient throughout the delivery. Everything arrived in perfect condition and was placed exactly where needed.Excellent customer service all around. This is the kind of team that keeps customers coming back to Lowe’s. Highly recommend!
Andrea Whitely Marmorale
January 10, 2026
Walter at the check out has and always…
Walter at the check out has and always has been kind and helpful.
Joanie B.
January 4, 2026
Excellent Customer Service
Freddy waited on me on New Year's Eve. He was covering 3 different departments. He acted like I was his only customer, but he always had 2 to 3 customers waiting for him to help them. I told him I would continue to look myself so he could help the other people and he said he would not leave me until I got what I came for. Exceptional customer service, exceptional gentleman! Thanks Freddy!
Maria Garrity
December 24, 2025
Kindness at its best. A true angel 😇
Michael provided excellent customer service to me today on Christmas Eve. His kindness was truly remarkable. He helped me with my item and even placed it directly into my car. All he asked in return was that I pay it forward and do something nice for someone else. There should be more people like Michael, his kindness made my day. This was at the Lowe's on Transit and Maple in Williamsville, NY.
Mark Watson
December 18, 2025
I'd definitely once back to this location when I need supplies again.
I had a good experience at the Lowe's on 1710 Chalk Hill Dr in Dallas. I stopped by for a few things and everything was straightforward. The store was clean and well stocked. And I needed help finding the tool I needed, and the staff was super friendly and helpful when I needed assistance. I'd definitely once back to this location when I need supplies again.
Mark Jenkin
December 15, 2025
Alba at Lowes Ingle Farm
Alba at Lowes Ingle Farm gave the most amazing customer service,Alba was helpful, personable and knowledgeable with the Zero rewards program and products in store
Jayana Honey
December 14, 2025
Superior customer service
Hello. I received great service from Gary at East Broad location in Reynoldsburg, OH 43068. He assisted me in purchasing a toilet. I needed two more items and he located those for me too so I wasn’t roaming around the store aimlessly! He is an asset to your company. Please let him know I am grateful for the top notch customer service.
Paul Catoe
December 13, 2025
I was at store #2771 in Greensboro…
I was at store #2771 in Greensboro HALENIA AND JOEVERT CUSTOMER SERVICE WAS AWESOME. VERY PROFESSIONAL GAVE A DAM. BECAUSE OF THEM I WILL ALWAYS GO BACK I WAS VERY HAPPY WITH THEM. I WILL NEVER FORGET MY EXPERIENCE
Jeanne
December 12, 2025
Great Customer Service Agent
On 12/11/25, I called Lowes Customer Service at the 800 445 693 around 5:20 EST.Agent Jasmine quickly understood our appliance exchange situation that involved 3 local Lowes stores. She is amazing, professional and management caliber. Thank you, Jasmine and...p.s. we love our new GE washer and dryer! Thank you Lowes
Vincent Ofczarzak
November 24, 2025
⭐ Outstanding Experience at Lowe’s ⭐
⭐ Outstanding Experience at Lowe’s ⭐Lowe’s in Bryan, TX is my go-to destination for all building supplies and home project needs. Shopping here is always easy and enjoyable thanks to their top-notch customer service and well-organized store layout. The lumber department, in particular, stands out as the best around—reliable, stocked, and easy to navigate.For DIY projects, Lowe’s is truly #1 in my book. While other stores like Home Depot come second, Lowe’s consistently delivers unbeatable prices, excellent service, and a smooth shopping experience. Thank you, Lowe’s, for making every project more affordable and stress-free!
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