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1.0 / 5

Average user rating

1314

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for match.com.

Score

1.0

out of 5

Bad

1.3K Reviews

5

2%

4

1%

3

1%

2

5%

1

91%

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match.com Reviews

Read real experiences from customers of match.com.

Brands may not incentivize or pay to hide reviews.

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P

Paul Mason

February 4, 2026

An absolute ripoff!

Half of the profiles are fake and you get bombarded with baited likes...and bot interactions...until you quickly realize they're not real. The customer service is unsupportive and dosen't address the issues. Don't waist your money.

S

So

January 19, 2026

Don't bother! Waste of Time

I joined Match.com after knowing how some friends and family members met their partners for life on the site. What I failed to consider is the timing. Match.com may have been great two years ago when each of the couples met, however, that is no longer the case. Which seems to be constant with other dating sites as well. They are predatory money makers. Plain and simple. No quality options available. I paid for three months and was highly disenchanted the first week. I paid for the lowest subscription which set me back $80. Outside of Ai profiles and scammers, I was not left with much to review. My search criteria literally ran out of options. I received a message with each Discover search that there were no profiles available that met my criteria. I changed my criteria in multiple ways only to receive a limited number of profiles completely out of my area and no where close to meeting any of my requirements. At this point, I will stick with the old fashion way of meeting people....social events and other in-person opportunities. The online thing is simply not for me. Online/app dating is a racket and nothing more. With a 3% success rate using Match, I am better off going to the casino and betting my $80.

C

customer

January 12, 2026

Scammers are not considered breaching…

Scammers are not considered breaching their terms. Although the request for money wasn't on match, the person who contacted me was from a match profile. Fortunately I'm not stupid or naive & I wanted to protect others who may not realise

F

Funky Monkey

January 11, 2026

Fake accounts all over

Fake accounts all over. I could set up a better one with AI. Hate the experience of abuse and playing with any person's feelings or anxiety it can cause. Shame to the whole of Match bullsh*t!

T

Timothy Williams

January 5, 2026

Waste Of Money

At least 30% of the profiles on the site are fake and scammers. 70% are not paying members. Do the math. This site is a complete waste of money. I firmly believer I am getting likes from people far away and they are set up by match.com just to keep my interest up. I signed up for 3 months. Ugh! Never again.

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Pony mad

December 18, 2025

AVOID MATCH.COM

I cancelled my automatic renewal a month ago on 18th November 2025 and yet they have just taken another minths subscription.How is this possible and ethical?

J

jean Koz

November 25, 2025

I canceled my subscription 20 days…

I canceled my subscription 20 days after I signed up for lack of available prospects and Match locked my account although they said one could keep using the app till the end of the subscription I paid for. Tried to contact customer service and I was sent notice that I had to appeal using their forms which I did, but their response was I had to do it again. When I pointed out I had done it already I was told to do it again and the matter was closed with no further replies from them. They are basically stealing AND they have all my data and photos which they can use who knows how without me not having access to delete!

J

Jean

November 22, 2025

The worst!!!

I paid for match.com about 2 weeks ago, but they blocked my account with saying anything yesterday. I was so shocked!!! What a worst experience I have had in my life!!! I have sent a dew email to them, but there is NO answer!!!

A

Adam Foster

October 5, 2025

Race to the bottom

AI banning my accounts instantly, and ignoring my support emails. Do humans work here anymore? Auto-banning multiple of my accounts because their platform is uniquely incapable of performing basic facial recognition for age verification. Completely unhinged!

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Sarah

September 19, 2025

Impossible to cancel the subscription …

I’m trying to cancel the automatic subscription and it’s completely impossible. I’m now upset scared and don’t know what to do.Wish I’d read the reviews before signing up. Message to others do not sign up to match.com.

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