mpix.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 75+ users reviewing Mpix. Read verified ratings and real customer experiences on mpix.com before you order.
Related articles
2.5 / 5
Average user rating
75
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mpix.com.
Brands may not incentivize or pay to hide reviews.
mpix.com Reviews
Read real experiences from customers of mpix.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Ellbie
January 20, 2026
Do not order from them
Horrible customer service they say they have 100% satisfaction guaranteed but when I reached out regarding my photos that had Benz in the middle of them, they needed me to send everything back and they would give me a partial credit. Absolutely ridiculous. Can’t get a hold of a live person to save your life.
Savannah
January 5, 2026
The Customer is Always the Problem
I have been shooting film for two years now. I tried mPix for development as I have relocated and at the time had no ties to local developers. What an absolutely horrible idea. They claim two entire rolls are unable to be processed and that I would receive a refund in 5-7 days, it has been almost three weeks and I have nothing. Aside from that, there are 42 missing shots. I shot on Kodak 200 and Portra 400 with appropriate settings for each film type and shooting situation. They were able to pull up 2 stops on a few that were experimentally under-exposed shots from a wedding reception, and they combined those shots from a roll of Kodak 200 with a complete roll of Portra 400. This would not be a problem except that they are claiming that they only upload complete rolls and that these shots were all taken on the same roll. Of different film. That was purchased three months apart. When I addressed this with them, they initially claimed that I was simply wrong and there was nothing else to be done. When pressed, they dug their feet in and began to claim I shot at a high ISO (which I did not, and they could not even prove so why accuse me of that?) and then began to attack the integrity of my equipment. Claiming equipment failures that never happened. There is a reason they have disabled Google Reviews, and I am strongly considering filing a chargeback with my bank given that they refuse to rectify the situation and prefer to gaslight clients.
Arlo Devlin-Brown
December 31, 2025
MPIX fixed a mess up with a store credit ... but then wouldn't allow me to use it without unreasonable conditions.
Mpix sent me some damaged products and offered me a store credit instead of a replacement. I accepted. But when it came time to use the store credit, they said it only applied to full-priced items, not items that were already on sale on the website. That was a completely new condition that they made up and was not part of what we agreed to. Everyone knows a store credit is a store credit and it can be used on anything in the store whether on sale or not. But this company chose to lose a long-time customer by being petty about this. Photo quality is good, but companies should not be able to get away with nonsense like this and I will be taking my business elsewhere.
Bartholomew Herty
December 21, 2025
The adhesive backing is so weak it…
The adhesive backing is so weak it peels off within hours—every time I re-press it to the wall it slides down overnight. Looks like I’ll need proper mounting hardware to make it stay put.
Brodrick Aberly
December 17, 2025
Terrible customer service.
I ordered a printed and framed image, but ultimately had to cancel my order. My issue was the very callous approach of the team. Not helpful or sensitive to customer needs at all. Their agent made it clear that they didn't care about my business. Wouldn't advise others to use this service.
Mia Rickenbach
December 8, 2025
This company was a great find
This company was a great find! My kids’ school photos only let you buy mini wallets if you bought a huge package or add on to a smaller package. We have special k-12 frames for our kids that only allow for a mini wallet. We have no use for printed photos otherwise so I buy the digital copy. Mpix offers minis in a smaller package sheet of 8 for a few dollars! A ton less than any other online print company. They arrived within the week and are perfect. I will continue to use them!
Tom W
December 5, 2025
Noticed some fraudulent charges on my…
Noticed some fraudulent charges on my credit card. They seemed not to care and even went as far to say things like"there is nothing we can do about it" and "we are a small company, we can't fight cybercrime"They do not seem to care much about securing your personal information, so BE CAREFUL and take this into consideration before giving them your personal information. To be transparent, they did issue a refund. However, they do not seem to do anything to prevent your information from being stolen, or investigate to prevent it from happening again if it is...I asked why they did not report it to police or anyone else, and they did not answer....the manager just left me on read until I eventually left the chat..They easily could call police because they are also a victim in this because someone is placing fraudulent orders on their site.Buyer BEWARE! Take this into consideration before providing them with your information.
Ja C
December 4, 2025
The worst
They don’t notify you if your photo will print blurry. Refuse to refund as well. Better off printing at CVS.
Karen Hsu
November 17, 2025
I have printed holiday cards for…
I have printed holiday cards for several years with Mpix and I've always been happy with them This year I received a product that is subpar, not in focus. When I asked for a reprint, I had to argue with the customer service team for 2 days with the end result of "the only option is to return for full refund". How does your team know whether or not a reprint will be the same as what I already have? You do not have the product, I have the product. From a customer service perspective, you should just reprint as I've asked since you have a 100% guarantee and let me be the judge if it is my image. I am absolutely not happy with the fact that I have been emailing back and forth with customer service and they are unwilling to reprint and they are only willing for me to return the product for refund. The photo in question was taken by a professional photographer. I was planning to send out my holiday cards this week. Thanks for making this already stressful process even more stressful and completely unenjoyable.
KMB
October 30, 2025
Bad Product - Worse Customer Service!
Received a print on foamcore that was badly bowed (warped). I was told this can happen in high humidity areas. Really? Coloradi is as dry as it comes! I needed to package and pay for return in order to get reprint. To assume that I would want to get a free (warped) photo is insulting. My LAST order with these clowns. I view my financial loss as tution for lesson learned AND the risk of trying Mpix.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).