nationalcar.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 52+ users reviewing Nationalcar. Read verified ratings and real customer experiences on nationalcar.com before you order.
Related articles
2.9 / 5
Average user rating
52
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nationalcar.com.
Brands may not incentivize or pay to hide reviews.
nationalcar.com Reviews
Read real experiences from customers of nationalcar.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Peter
January 11, 2026
Wendy and the team at National BAQ were…
Wendy and the team at National BAQ were excellent and went above and beyond to help us out. We had sixteen bags and they went and got a cart and helped us to load into the cab (which they also arranged for us!)
Lou Roy
January 10, 2026
They have never disappointed
They have never disappointed Very good customer service Great choice of cars especially with Emerald Club membership you get to pick and choose the car/truck A special thanks to Gloria very friendly guided us quickly and Paul upon the return of the car made sure that we had a great rental experience ( FLL airport )Amazing team great experience as always
Beatriz Porras
December 29, 2025
Fast, affordable and great customer service
We had arrived in Cancun and had a reservation with Budget that they said the couldn’t find. Immediately we wentto National. Customer services was the best, good prices and super fast. We will come back with National. Berenice was the best. Thanks National.
Christina Yim
December 20, 2025
Super slow pick up
Super slow pick up. Waited for ages. One person servicing a line of 5 families. We had kids who were restless from the flight and then we had to wait in a car park for 40 minutes.
stephen turner
November 21, 2025
A pleasure
What a pleasure it is to deal with Enterprises’ Emerald Club (National in the USA) in Orlando after the nightmares I have had with other rental companies – in particular the German one that sounds like number six. I won’t use their name, but unlike National they set out to extract as much extra money from you as possible. Their unscrupulous agents must be on commission. They say you have been “upgraded” and then charge for it without your knowledge. They add completely unjustified fuel charges (despite receipts proving otherwise) and extortionist “smoking charges” – more than the original rental charge – even though my wife and I don’t smoke. Then, when challenged, argue about it endlessly. By comparison, renting from National's Emerald club was a dream. The cheapest on the market for our grade of car, a seamless collection and return system and no nasty surprises on the bill later. We particularly liked the option to chose the car you preferred from the selection in the car park Well done Emerald Club.
Adam
October 28, 2025
Outstanding customer service ….
We would like to thank Emma on the car rental desk at Dublin airport T2 for her outstanding welcome always. She is always very helpful and projects such a happy face on the desk .We will be hiring from National/ Enterpise again ….the car was very satisfactory .Jayne & Adam Garrett
Morten Wad
October 26, 2025
Cannot be recommended!
Cannot be recommended! Book with another agency with a better service!!11 November - 18 November 20251. The premium SUV we booked several weeks in advance wasn’t available. Spent a long time on this problem, after about an hour there was a car anyway, just needed a clean. Waited another 30 min. 7 persons + luggage couldn’t fit in a smaller car.2. Was promised 1/2 a tank of fuel with no charge for the inconvenience.3. After returning the car, I’m charged for the 1/2 tank of fuel, of course at a considerable extra price and service fee.4. My mails are on the problem are not answered.So in summary- Spent a long time getting the car, promise on free gas left me with an extra bill for overpriced gas, and no one seems to be interested in solving the problem.
Dennis Cornish
October 22, 2025
No title
Nice cars,low mileage, staff was argumentive with the fuel I just showed receipt for.taken on angle with a picture and said it was below. Just snotty attitude. Renting here just makes my anxiety go through the roof with the reviews. They are all the same tho.
sonny
September 27, 2025
I want to recognize Rhonda (@BWI) for…
I want to recognize Rhonda (@BWI) for her outstanding customer service. She was patient, friendly, and professional throughout our interaction. I was dealing with an emergency and needed to book a rental car for just one day. Rhonda calmly guided me through the process, ensured everything was handled quickly, and provided reassurance during a stressful situation. Thanks to her support, I was able to resolve my urgent need smoothly.
Gail Shapiro
August 16, 2025
WORST NORTH SHORE RENTAL CAR COMPANY EVER: BEWARE
IF I COULD NATIONAL, NORTH SHORE ON PEMBERTON, I WOULD GIVE THEM A “0 STAR.” WE WAITED 4 DAYS FOR A RESERVATION, TOLD THEY WOULD SEND RESERVATION SUNDAY OR MONDAY WHEN CAR CAME IN. MODAY ON THE PHONE WAITING FOR HOURS AS CARS CAME AND WENT, WITH LINE UPS OUTSIDE. FINALLY SPOKE TO MANAGER AGAIN, PROMISED TO KEEP THE ONE LARGER CAR LEFT AND CHARGE SAME CAM CLARKE RATE AS SMALL CAR. WHEN MY DAUGHTER CAME, HE HAD HER SIGN A CONTRACT, WHICH WAS DOUBLE THAN RATE PROMISED AND SHE HAD NO CHOICE. SHE DIDN NOT REALIZE AND OWNER OF COMPANY WOULD NOT DO ANYTHING. THEY ARE NOT REPUTABLE. GO ANYWHERE ELSE, LIKE ENTERPRISE ON NORTH SHORE. THEY WILL HONOUR THEIR MISTAKES AND NOT TRY TO CHARGE YOU MORE THAN PROMISED. OWNER REFUSED TO DO ANYTHING!
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).