naturallife.com Reviews
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2.3 / 5
Average user rating
181
Total reviews
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naturallife.com Reviews
Read real experiences from customers of naturallife.com.
Brands may not incentivize or pay to hide reviews.
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amanda fretwell
February 7, 2026
I absolutely love love everything in…
I absolutely love love everything in this store and all my purchases! I get so excited to see what they come out with next. My car and bedding accessories are by far my favorite but the clothes and hair are cute too. Customer Service was a great help. My only complaint would be the oversize t shirts are really oversized so if your plus size dont order to big!
Zeida Causo
February 5, 2026
I tried. Did not like shopping experience regarding shipping
Loved company and even asked friends to get me gift certificates for Xmas but no more. When free shipping is offered a handful of times during the year, deliveries are horrible. Stock photos of some items can be deceiving and few clothing items are 100 percent cotton. Will not be purchasing again. Ty anyway
Kelly Lamb
January 31, 2026
I wish I had checked Trustpilot.
I wish I had checked Trustpilot.The quality is very cheap and the products don't look anything like the picture unfortunately. I purchased several final sale items - big mistake. Final sale means you can't complain when it doesn't look like the picture or the quality is crap.Also, the reviews are all 4-5 star, yet I am unable to leave a review on my purchases so they are obviously fake.
Sharon
January 27, 2026
Received my order yesterday, mostly good.
Received my order yesterday. Haven’t tried on the t-shirt yet….but just put the thermal on. Feels lovely, love the weave and the little cats embroidered. Wear an XL and it fits true to size. The only problem is that the ragged shoulder seam stitch is on the outside instead of sewn with it turned in. Suspect they got a bunch of these in sewn this way. I'd attach a picture but don't see a way to do that on this platform.
Ashley Walters
January 21, 2026
I ordered a package on January 9th it…
I ordered a package on January 9th it is now January 21st and the package has been sitting at the post office since January 12th. Natural Life's customer service has been zero help. They said "email us at end of business today if it's still not there". Well it hasn't moved it's still sitting at post office like it has been...I see it and sent them a screenshot of it still sitting there. I also had a similar issue to this one several months ago. What's more insane to me is this is a Jacksonville, FL business and I'm in Jacksonville. I had someone in their customer service blame the weather. What?! We are in Florida and are not in harsh weather conditions ha. I will not be ordering from them ever again. It's not work buying $70 sweatpants.
Sarah
January 18, 2026
Love it for what it is
Natural Life is hit or miss. You just have to be a savvy shopper. I have several flowy tops, a dress, a sweater, and pajamas from them that I LOVE. Never had a shipping or sizing issue etc. All my deliveries have been timely, and when I exchanged one thing for a different size once - it was easy. I've also ordered lots of knickknacks and presents from them etc, all of which have been super cute. I think you just have to sort of set your expectations that this is not a luxe brand. It's cute, fun, basically fast fashion like Shien or something, but a little better. Things from Natural Life aren't going to last SUPER long, but they're exactly as pictured etc.I took a star off because their sheets are TERRIBLE. Like, they need to stop selling them and calling them sheets terrible. They don't list a thread count or type of sheet fabric (percale, sateen etc), so I should have realized. It's just super thin cotton, see through even in dark colors. And they charge $$ for them.
Lorraine Ray
January 13, 2026
CUTE IS NOT ENOUGH
Cute, original, fun designs, but QUALITY is not always what you would hope. Customer service is horrible. I had a phone conversation today with an associate who wanted to lay down the law rather than listen to what I was actually saying. It's always questionable what kind of personality you'll get on the phone; the nicest people are their AI assistants--LOL. I will not shop with them anymore.
Mtngirl
January 10, 2026
Natural Life has gone downhill
Natural Life was a go to source of fun, colorful clothing you can move in. Before I retired in 2023 I order quite a bit from them. Great quality, no customer service or shipping issues, and affordable. I worked as a pediatric therapist - so their styles were a great fit for my busy work life. And I still have (and wear) many of those articles of clothing. However, they have undergone a significant change in recent years. Last year (2025) has been the worst. They completely lost a shipment (first time that ever happened to me in 40 years of living very rural and mail ordering everything) and I had to FIGHT with customer service to get reimbursed. This is after tracking had it in Atlanta, not moving, for >30 days! The quality of the clothing is sadly very hit or miss now. Forget ordering any item that has been a staple for you and expecting it to resemble previous items with the same name. I was a devotee of the Beckett pants and owned every incarnation of them. Last year’s version was COMPLETELY DIFFERENT. Terrible cut, quality, and material. I had to return - which they charge for unless you engage in a protracted discussion with customer service - not pleasant. I feel like they are striving now for a demographic that’s not me at all. I never felt that way previously. I think they have some fantasy they can lure 20 somethings who want to shop at FP but can’t afford it. Good luck with that 😂. Meanwhile they are alienating the 50+ women with disposable income who loved their boho vibe. Bye, Natural Life 👋🏻 see you if you figure out your issues.
JT Payne
January 8, 2026
Sells Dangerous Cheap Products-Run!!
Purchased 2 oven mitts totaling $50. They were advertised as 100% Cotton and heat resistant to 392°. (Randomly precise). I bought them for my wife and on their FIRST USE, they melted, burning my wife’s hand. Upon closer inspection, the inner tag from the manufacturer says “Exclusive for Decoration”. The fiber contents is also polyester polyfill, and other plastic fabrics- Nothing natural. Zero percent cotton. Multiple reviews state that the mitts will melt and burn your hand. I also reported them to the FTC and BBB. This company cares NOTHING about their customers.
KAREN
December 25, 2025
Placed an order back in September 25
Placed an order back in September 25, and it took almost a month to send me a tracking number. Suddenly said it was delivered. I never received it. Had the USPS track it and do a lost package search and they said it never arrived so they were never able to create their tracking number. emailed back and forth for a few months and they refused to give me a refund and were no help. Just let it go finally. Please do not order from them. It now seems like a scam even though there are some reviews that say they received their order. Are those even legit?
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