Navigation.com sells vehicle navigation map updates and GPS navigation products. This page aggregates customer ratings and reviews to help you understand shoppers' experiences with the company's products and service before making a purchase decision.
Navigation.com Reviews
1.1
12 reviews
What Shoppers Say About Navigation.com
Created with AI, based on recent reviews
Navigation.com is rated 1.1 out of 5 by 12 shoppers, with the overwhelming majority of reviews reporting serious problems. Shoppers consistently report that map updates contain significant inaccuracies and errors on major roads, leading to incorrect navigation and wasted money on update fees. Beyond product quality issues, customers describe unprofessional and dismissive customer support that refuses to address problems or provide replacements, even in cases where transfers between vehicles of the same model should be straightforward.
The most serious complaint across reviews is that the company appears unresponsive to customer issues and refund requests. Shoppers describe feeling ignored after purchasing updates, with support staff declining to help troubleshoot navigation errors or honor reasonable requests. Multiple reviewers characterize the business as running a scam, citing the combination of defective products, unresponsive support, and unwillingness to stand behind purchases.
Customer Reviews (12)
Sorted by: Most recentDavid M.May 16, 2018
The map I received said it was the 2017 version, but the actual data was from 2015.
Navigation.com Review FAQ
How is Navigation.com's rating calculated?
The rating of 1.1 out of 5 is the average of all customer reviews on RetailCoupons.com. This rating reflects feedback from 12 shoppers who have purchased from the store.
What do customers like most about Navigation.com?
Based on available reviews, there are no recurring positive themes. The vast majority of feedback focuses on problems rather than satisfactory experiences.
What are the main complaints about Navigation.com?
The most common complaints are inaccurate map data in updates, unprofessional customer support that dismisses customer concerns, and refusal to honor requests for replacements or transfers between vehicles. Customers also report that purchased updates do not work as intended.
Would customers recommend Navigation.com?
No. With 12 reviews and a 1.1 out of 5 rating, the overwhelming majority of shoppers do not recommend this store. Many explicitly advise others to avoid the company.
How can I write a review of Navigation.com?
You can share your experience by submitting a review on this page. Your honest feedback helps other shoppers make informed decisions and gives the company direct insight into customer concerns.