newspapers.com Reviews
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1.3 / 5
Average user rating
289
Total reviews
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newspapers.com Reviews
Read real experiences from customers of newspapers.com.
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Kathyannbrew
February 15, 2026
I am a college student with learning disabilities
I am a writer and college student who use Newspapers.com every day. It is becoming increasingly difficult and frustrating to find stories or articles on this site. Sometimes you clip articles and they disappear. I have spent hours trying to find a story I read a few weeks ago and I can’t find it. Newspapers only keep search keeps results for one day . I wish they would change this. Make search engines more efficient.
Linsey Litchfield
January 30, 2026
Impossible to cancel subscriptions
I completely understand why this site has such a low rating. As others have stated - it’s IMPOSSIBLE to cancel your free trial/auto renewal. Needing to email them 2 days beforehand is an absolute joke. I have emailed 2 days before, and received a reply that it’s been cancelled and I won’t be charged….. But I’m not filled with confidence that I won’t be getting charged when the trial ends, as according to my account details the free trial is still active and I’m unable to remove my payment details - suggesting a paid subscription is still active. I’m preparing to have to do a chargeback request from my bank on Monday. Newspapers com…. you need to buck up your ideas and make it possible for people to cancel and change subscriptions themselves from their account. But I’m sure this is all part of a little scammy way to get money out of people by making that whole process as difficult as possible.
Maureen
December 22, 2025
It is impossible to cancel your…
It is impossible to cancel your subscription online. If you choose "Cancel and End Subscription" you are brought to a screen where the "Finish Cancellation" button is grayed out. This is in violation of the Federal Trade Commission's "Click to Cancel Law" and I will be reporting them to the FTC.
Ian Lovatt
December 20, 2025
I feel cheated and tricked
I feel cheated and tricked into subscribing. When I complain, I get the most patronising email ever from Seth, telling me how to use their search facility with no reference whatsoever to my complaint.Dreadful company.I cannot add screenshots to this review, but this is what occurred.On the homepage, I entered three elements to the search fields:Jacob Alexander Gyger - 1942 - Bern, Switzerland.When I pressed search, I went to the next screen where it told me there were 26 matches.I subscribed.I then got the results. Without exception all 26 were in America. None, absolutely none, were in Switzerland, let alone Bern.If that isn't a con I don't know what is.I have had three responses from customer service. They completely ignore what I have sent them and give me some unintelligible, unrelated drivel about how to use their site. Incompetence knows no bounds at newspapers.com
miguel banda
December 17, 2025
Poorly managed clown show of a website…
Poorly managed clown show of a website that overcomplicates simple tasks. Search Bar at the top deselects text after you've selected it with the mouse. Website also struggles with flipping the pages of newspapers and picking another date of the newspaper. Whoever they are paying to manage this website is failing horribly..
Chris
December 8, 2025
Cancelled before free trial was over…
Cancelled before free trial was over and they locked me out of the account, they still took $50 from my card in Dec 24, then $50 again in June 24 now $50 again today. Total taken in fraudulent transactions $150.
Judy Bruckner
December 3, 2025
NEWSPAPER.COM BLATANTLY SCAMS CUSTOMERS…
NEWSPAPER.COM BLATANTLY SCAMS CUSTOMERS GUARANTEEING NOT TO HAVE REPEAT CUSTOMERS.I got a NEWSPAPER.COM gift membership that started the day the giver purchased the subscription. It started that day so I had missed out on 30 days of use. Stole a month of access by not allowing me to pick my start date. I got customer NO SERVICE to help but basically recieved a circle of robotic emails telling me to read the terms and agreement and won’t honor your request. No person to help. What a scam!I do not recommend buying a gift of Newspaper.com for anyone EVER. They cheat the receivers. I will not renew my membership to Newspaper.com and will find an alternative way in the future, though I’ve been a loyal Ancestry member for 20+ years.
VJGama
November 11, 2025
*** Beware of indexing errors ***
While newspapers.com is useful, it's indexing is horrible. You CANNOT assume that the date shown on the website is the actual date of the newspaper that you're looking at. You MUST scroll to the top of the image and find the date of the paper. In my experience over the years, I've found frequent errors like this. They should really post a disclaimer on their website about this--I can't tell you how many errors I've noticed on findagrave.com where people cite the incorrect date from newspaper.com's indexing. So many people now have inaccurate dates in their family trees. It's pathetic that the accuracy and quality is so shoddy but unfortunately it's the only website that carries some newspapers or issues.
Ian mcCready
October 26, 2025
Why subscribe to a Newspaper
Why, exactly, should I subscribe to a Newspaper ??What are the benefits of it ? So that I can get one Newspaper’s biased Political and Social take on the country/ world ????????It is, of course, good to keep up with what is going on in the World but, frankly, there is a Negative Overload of News and I particularly hate the way the BBC milk every major story dry - eg The recent Manchester Synagogue Attack whereby they spent 2+ days repeating every detail and interviewing anyone, no matter how remotely associated they were, with it - experts / relatives / and people who were 2 miles standing at a bus stop seeing a police car going by ?????Subscription to a Newspaper is a complete nonsense - there are literally hundreds of outlets out there with free news and analysis that don’t have the same Superiority Complex that papers such as the Guardian/ Scotsman etc seem to have ! I mean is their reporting of the News really more in depth and meaningful and more to the point, do we need it ?
customer
September 17, 2025
I understand the reviews bad now.
I understand the reviews now just another scam company. Legit company’s don’t have to hope you are unaware of upcoming charges and force renew their BS contract. I got better service with my car’s extended warranty.
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