pizzahut.co.uk Reviews
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1.9 / 5
Average user rating
2199
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pizzahut.co.uk.
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pizzahut.co.uk Reviews
Read real experiences from customers of pizzahut.co.uk.
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customer
March 27, 2026
Pretty Grim
Delivery 20 minutes late.Pizza lukewarm, base very hard. Edible but not enjoyable.
Alan Satchell
March 22, 2026
Rewards Scam
Rewards ScamHad 8 slices of rewards new system has removed and deleted all of them. Nothing but over priced soggy scam.
gopen
March 15, 2026
Absolutely disgraceful service from…
Absolutely disgraceful service from Pizza Hut. Spent over £80 on an order and they couldn’t even provide something as basic as dips. It’s unbelievable.You can walk into almost any pizza place and spend £5 and they’ll at least give you dips with your food, but somehow Pizza Hut can’t manage that after taking over £80 from a customer.For a global chain, the level of service here is embarrassing. Poor attention to customers and a complete lack of care. Really disappointing and honestly appalling. Do better. Manager sunny shouldDo better for the customers appalling! Southall branch crap!
jamesmhotmail.com
March 14, 2026
BIRMINGHAM BULLRING
BIRMINGHAM BULLRING - The worst manager a company can ever wish for. Zero customer skills. Zero intelligence. Treated a group of young girls awfully with zero respect. I was with them as a mum. Date of incident 14/03/26 5:30pm. Disgraceful
Borletti
March 12, 2026
Shockingly bad VFM
Just ordered pizza hut pizza for the first time in a while.Used to love it as a kid, a nice family evening out and really enjoyed the food. Move the business on 30 odd years and the utter rubbish they are peddling now. Talk about shrinkflation, lank thin pizzas, the skimpiest of toppings, tiny cookie doughs. Just awful value for money. Won’t be doing that again! They deserve to go to the wall if this is the best they can do.
Anna Georgiou
March 1, 2026
Great service from Charan and 2 great…
Great service from Charan and 2 great pizzas as usual,always deliver quickly and always freashly made. Probably the best take away pizza place,i cant think why there are so many bad reviews here 🤷♀️
Bolya
February 15, 2026
I paid for additional toppings and I…
I paid for additional toppings and I didn't get any extra cheese, no Crispy Bacon, no Kimchi.....Korean BBQStandard is not hot at all, just sweet. And it's not the first time
andrew christie
February 11, 2026
£102.00 for 2 pizzas and a few sides
i have to say the miller & Carter has to be better value for money than pizza hut what a rip off that is, its all done via a QR code and i saw on my bill one pizza was £49.00 and even then the bill was £102.00 for 2 people to have a pizza each a few sides and thats the last time i will ever go in a pizza hut what a rip off
Iain McGregor
January 25, 2026
Customer service is as good as their products
Customer service is as good as their products.Having received a “request for feedback” and including honest feedback on the order that was a) wrong and b) of poor quality I then got a contact asking if I’d been contacted. I had indeed but merely an”thanks for your feedback”.Would appear Pizza Hit don’t really care about customer service. I’m pretty sure there are many much better alternatives
Victor Powers
January 21, 2026
Recieved an email from Pizza hut to use…
Recieved an email from Pizza hut to use my rewards before February, went to use them and the rewards page is greyed out and will not let me use them. No wonder they are struggling...prices rise, smaller pizzas, and poor rewards programmes....
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