planetfitness.com Reviews
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4.0 / 5
Average user rating
61727
Total reviews
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planetfitness.com Reviews
Read real experiences from customers of planetfitness.com.
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Lilly Eatsbananas
April 6, 2026
Everytime I want to go and take a…
Everytime I want to go and take a shower there would always be male staff that would follow me right into the bathroom its either the one on regent or the one up st vital, every damn time they would pretend not to hear the shower going off, I had made a complaint about this but they were dismissive it didnt really help next time I'll just call the police, what if I end up getting raped!? Look i just want to use the shower after I work out I dont smell particularly nice right after I've also noticed that no women in that women stall would use the shower stalls now I know why.
Adlene
April 6, 2026
The planet fitness on Memorial drive is…
The planet fitness on Memorial drive is AWESOME: Atmosphere & Culture: "Very welcoming and non-intimidating environment," "a truly judgment-free zone," and "great for all fitness levels".Cleanliness & Maintenance: "Spotlessly clean," "staff regularly clean equipment," and "machines are always in great working condition".Cost & Value: "Best gym value in town," "hard to beat the $10/month price," and "Black Card benefits (guest privileges, massage chairs) are great".Staff & Training: "Friendly and helpful staff" and "knowledgeable trainers willing to help," particularly mentioning free fitness training.Facilities & Equipment: "Lots of variety in cardio and weight machines," "never have to wait for machines," and "convenient 24/7 hours".
Janine Regan
April 4, 2026
The Planet Fitness at 5681 E Fowler Ave, Temple Terrace, FL
I have visited Planet Fitness at E Fowler Ave, Temple Terrace,FL for the last few months while I was a snow bird. I have been to a few other locations and this location is the best. It is always clean and all equipment works perfectly. The staff is very friendly and knowledgeable of all equipment. I would highly recommended this location.
Karmon Anderson
April 3, 2026
Alexia and Link have been so incredibly…
Alexia and Link have been so incredibly helpful and kind every time I have visited the Claremore planet. Always having welcoming smiles. Keeps me coming back.
zack
April 3, 2026
I had a really disappointing experience…
I had a really disappointing experience at Planet Fitness. The staff were not very helpful and came across as rude and dismissive when I asked simple questions. Instead of making the environment feel welcoming, it felt uncomfortable and awkward to even be there.The overall atmosphere wasn’t great either—there seemed to be a lack of professionalism, and I didn’t feel supported as someone just trying to work out. A gym should be a place where people feel motivated and respected, but that wasn’t my experience here.I wouldn’t recommend this location based on how I was treated and the overall vibe. Definitely not what I expected.
Aan Thrope
April 3, 2026
This planet fitness is absolutely LOUSY…
This planet fitness is absolutely LOUSY with PERVERTED MEN. I have actually never experienced so much sexual harassment enywhere. A woman was filming women in the lockewr room one morning and another woman tried to STAB me in the locker rooms. A male patron was stalking me on my walks around the mall after my workouts. He told me that he "owned town center" and that he was allowed to stalk whoever he wanted. He said this in front of the female employee Andi and she just laughed. She also LIED about filing a harassment claim against him because she is Jealous of my confidence and was trying to gaslight me. Weak women are trouble. If you are a strong, confident woman, the men at this location are going to give you a hard time. There are some very nice people who work in the front and some very unprofessional folks as well.Because the staff failed to properly respond to my claims of harassment I would like to give negative stars but I will file a lawsuit instead.Enter PF Cerritos at your own risk. The management is weak and the patrons have major issues regarding PERVERSION.Planet Fitness Corporate and Upper management are NON EXISTANT and there is no accountability. Spend the extra few bucks if youy can and go to a REAL GYM.
Richard Kearl
April 1, 2026
I recently joined the Planet Fitness…
I recently joined the Planet Fitness Edmonton South Common location and felt compelled to share how exceptional the experience has been.The club manager, Sara, sets a truly outstanding standard. She consistently greets members by name, always with a genuine smile and a high level of professionalism. Her leadership is clearly reflected in the culture of the entire club. The staff mirror her positive approach, creating a welcoming and energetic environment every time I visit. It is obvious that Sara has trained her team to provide the same level of friendliness, attentiveness, and professionalism that she demonstrates herself.I would also like to recognize Tanner, who provided excellent assistance when I needed help. He handled the situation in a very professional and task-focused manner, ensuring everything was addressed quickly and efficiently. His helpful attitude and strong work ethic made a real impression.The overall atmosphere at this location is extremely positive and motivating. It is rare to see such consistent customer service and professionalism in a fitness club, and it speaks highly of the leadership and team culture at this facility.Both Sara and Tanner represent the brand exceptionally well. Their commitment to members and the positive environment they help create certainly deserves recognition. I would strongly recommend that their contributions be acknowledged, including consideration for salary increases based on the outstanding work they are doing.Great job to the entire team at the South Common location. It truly makes a difference for members.
Heather Moses
April 1, 2026
They need Trainers in Athens
I love planet fitness but they need some in shape fitness trainers for men & women. I need advice and there’s nobody to ask. So disappointing!!
Sarah H.
March 30, 2026
Have had a Blackcard here for a few…
Have had a Blackcard here for a few months and really impressed with everything you get for that monthly price like tanning, red light therapy, massage chairs, etc...
Steve Gomez
March 27, 2026
As a customer who pays my membership…
As a customer who pays my membership every month and does everything within my ability to do my part and clean up after myself when I go to the gym, I am very upset with the planet fitness management where I attend, I was sitting in the TV room watching sports and a member who was working approached me and said he was asking me to leave because his manager doesn't want anyone sitting in the room longer than an hour, I was disappointed with this staff making up new rules on the spot , since when should a manager just say who is welcome and who goes? I work extremely hard for my money and it makes me really unhappy with people who have it easy who are lazy and just walk around and say what they don't like because they have nothing else to do but make up rules for members who pay money every month on time, let everyone know this is a new rule in contact not someone's own ridiculous opinion, extremely upset with incompetent managers
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