proozy.com Reviews
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2.2 / 5
Average user rating
647
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for proozy.com.
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proozy.com Reviews
Read real experiences from customers of proozy.com.
Brands may not incentivize or pay to hide reviews.
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Julius Banks
January 3, 2026
I am a long time Proozy shopper
I am a long time Proozy shopper. I often find good deals but be careful they have a strict return policy. I advise against shopping there during the holidays or for anyone as a gift.
Jayson Allen
August 23, 2025
Over a month of waiting for a pair of…
Over a month of waiting for a pair of kids sneakers. All the support phone numbers are cancelled and the email system to report an issue has sent me back a "you messaged us after hours" with no follow up. DONT BUY ANYTHING FROM PROOZY/ZULILY!
Jamie Gish
August 9, 2025
Worst company ever
Worst company ever. I ordered a pair of sunglasses on June 1. I had a trip planned on the 23rd and thought that would be plenty of time to receive the item according to their policy.I contacted them 3 times about the order only to be told it was delayed, no additional info about why or when it would be shipped. Finally contacted BBB and reported the issue. Proozy still took no responsibility and once I didn’t accept their lame answer, they basically said sometimes things happen.I finally received the order on 7/21. Didn’t realize they are owned by Zullily. No more orders to Proozy or Zullily.
Melissa Frazier
July 26, 2025
Phone number is dead and no one…
Phone number is dead and no one responds to customer service listed. Unsubscribe button doesn’t work. This company is a scam.
Don Keegan
July 21, 2025
Longest delivery ever!
Ordered and paid for a pair of Ray Bans for a really good price on June 3rd. 3-14 business days was the delivery statement. After several emails and discussion of a refund, I received my order on July 21st. Just send them in the time stated with no BS. That’s all.
Michelle
July 14, 2025
Place an order on 6/4/25
Place an order on 6/4/25. Never received order, and keep emailing customer service. Their only reply is that they "are actively monitoring the situation" and will contact me when the order ships. I've emailed them twice in the past week and now they are ghosting me.
evan perlmutter
July 14, 2025
Placed 2 orders on June 12th and they…
Placed 2 orders on June 12th and they have never been shipped as of July 14th. I tried contacting customer Service and they do not respond to emails. This website is literally a scam , do not spend money here.
Karen DeAngelo
June 29, 2025
I NEVER DELT with this company but was…
I NEVER DELT with this company but was scammed $500 on my Venmo account for gift certificates of $100 each to some middle eastern named crook. No recourse to get my money back!
B.J. Williams
June 25, 2025
SCAM SITE WARNING
Account charged but order never shipped after more than a month despite the items still showing in stock on the website. Attempts to contact customer service are met with runaround “Thank you for your patience” responses. After looking into the company, further reviews are everywhere of others with the same experience I’ve had.
Gary Flowers
June 18, 2025
It's a shame we can't use 0
It's a shame we can't use 0. Cancelled order after 25 days of waiting. Sent multiple emails, got nothing but excuses as response. Last one said they were escalating the issue, a week later and now not getting a response. Truly awful.
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