Redbarn is a pet food and treat brand offering dog food, bully sticks, and other canine products. This RetailCoupons.com store review page collects shopper feedback on product quality, safety, delivery, and customer service to help you make an informed purchase decision.
redbarn.com Reviews
2.0
4 reviews
What Shoppers Say About redbarn.com
Created with AI, based on recent reviews
Redbarn receives sharply divided feedback, with most reviewers expressing serious concerns while a small number report satisfied pets. The primary complaints center on product safety, specifically contaminated bully sticks causing illness and bacterial infections requiring veterinary care, as well as delivery and customer service failures. Shoppers also report frustration with website errors and poor handling of refunds or order corrections, with one reviewer citing an unsigned blame-shifting email from the company. The small percentage of positive reviews praise the nutritional quality of the food and its effectiveness for training and pet health.
Prospective customers should weigh the recurring safety and service issues heavily when considering this brand. The pattern of complaints about contaminated products and unresponsive customer support suggests systemic problems rather than isolated incidents.
Customer Reviews (4)
Sorted by: Most recentJames T.Feb 12, 2026
My pup got sick after eating one of their bully sticks and threw up shortly after. We ended up having to rush him to urgent care where they found he had a bacterial infection. I looked into it further and discovered that Redbarn has had ongoing issues with contaminated bully sticks. Would definitely recommend staying away from this brand and finding something safer for your dog.
David K.Sep 29, 2025
Disappointed with how they bungled my delivery. They said they'd get the food to me right away so my dogs wouldn't run out, but that didn't happen. When I called to complain, they kept trying to pin the blame on UPS. I told them that if they had done their part correctly from the beginning, there wouldn't have been any delay in the first place. They never own up to problems or try to make things right with customers. All they offered was an $11 refund, which barely covers anything after the stress, multiple phone calls, and the time I wasted hunting down stores that stock their brand. Very poor customer service.
Rachel M.Nov 6, 2024
Really disappointed with how they handled my situation. I put in an order using a 40% off coupon for a single bag, but since I always get multiple bags to reach free shipping, their website applied the discount to all of them. The company then canceled my order, which I get. But then they sent me an unsigned email blaming ME for THEIR website error! The message said I violated the terms by having the discount applied to more than one bag. How am I supposed to order two bags to qualify for free shipping when their own site automatically discounts everything? This is absolutely unacceptable. After being a loyal customer for three years, I'm switching to a different brand.
redbarn.com Review FAQ
What is Redbarn's average rating on RetailCoupons.com?
Redbarn is rated 2.0 out of 5 based on 4 customer reviews. The rating distribution shows 75 percent one-star reviews, 25 percent five-star reviews, and no middle-range ratings.
What do shoppers praise about Redbarn?
Positive reviews highlight that dogs enjoy the food and treats, and that the products support pet health and nutrition. Some reviewers report the brand is effective for training purposes.
What are the main complaints about Redbarn?
The most serious complaints involve product contamination and safety issues, particularly with bully sticks causing bacterial infections that required veterinary care. Shoppers also report delivery delays, poor customer service communication, and frustration with how the company handles website errors and order problems.
Do shoppers recommend Redbarn?
Reviewers are polarized. While a small portion strongly recommend the brand for pet nutrition and training, the majority caution against purchasing due to safety concerns and service failures. Several explicitly recommend avoiding the brand.
How can I write a review of Redbarn on RetailCoupons.com?
You can share your own experience by submitting a review on the Redbarn store page. Honest feedback about product quality, delivery, pricing, and customer service helps other shoppers make informed decisions. All reviews are subject to moderation to ensure accuracy and relevance.