sees.com Reviews
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Join 311+ users reviewing See's Candies. Read verified ratings and real customer experiences on sees.com before you order.
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2.1 / 5
Average user rating
311
Total reviews
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sees.com Reviews
Read real experiences from customers of sees.com.
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JER
January 16, 2026
See's candy is the nuts!
I've bought candy and nuts for years from See's and have never been disappointed in any product. In fact, the toffee exceeded my expectations. The quality of all their products is outstanding, the packaging is excellent, and delivery is quick. Great product; great company.
Vicky Oliver
December 31, 2025
The 2lb box of candy that I ordered…
The 2lb box of candy that I ordered pick a mix did not come as I placed it. When contacting customer service Lizette wanted pictures of the candy that we received. I took this to be a sign she did not believe me. We took the candy to a party as we assumed it was the correct order. I have never been treated with such disbelief as to have to take pictures of food and editable candies. Remember for anyone else you have to take a pic when you get it before you eat anything or you get humiliated.
P. S.
December 27, 2025
I would not buy Victoria Toffee Tin
I would not buy Victoria Toffee Tin. Not because it didn't taste good, because it was too thick to break. The included hammer was cute, but useless and added unnecessary weight to packaging. I spent a long time trying to break it. Finally tried banging with kitchen shears handles. Then pointed ends with folded towel on top to avoid bruising hands. That worked, but dislodged most chocolate and nuts leaving a bag full of bits and pieces consumable only with a spoon and suitable for an ice cream topping. Suggest thinner 2 layers of coated toffee without weighty hammer. I have had other See's products which were delicious and a delightful gift to receive.
Perry hall
December 26, 2025
WRAPPED UP
I RECIEVED A BOX OF CHOCOLATES FOR A PRESENT. THE CANDY WAS OLD AND THEY MUST HAVE WANTED EXTRA WEIGHT, DUE TO THE FACT THAT EACH PIECE SAT IN FIVE WRAPPERS (CUPS) EACH. WOW! SOME OF THE CHOCOLATE WAS JUST PLAIN DOWN RIGHT DISGUSTING LOOKING. IS SEE'S GOING OUT OF BUSINESS AND TRYING TO GET RID OF OLD PRODUCT?I'VE BEEN EATING SEE'S CANDY FOR OVER 55 YEARS AND NEVER CAME ACROSS ANYTHING LIKE THIS. MY MOUTH WAS READY FOR THE CHOCOLATE BEFORE EVEN OPENING THE BOX, THEN TO SEE THIS TRAVISTY AND THEN COUNTING ALL OF THE PAPER CUPS PER PEICE OF CANDY, "I WAS DONE!". THE WHOLE BOX WENT STRAIGHT INTO THE GARBAGE!!!!!!
Brooke Thompson
December 22, 2025
Sees Delivery Isn’t Worth it - Order in Person!
I ordered on 11/28 for a delivery window of 12/18 - 12/22. The package was marked as delivered on 12/19, but never arrived. I reached out to the chat for help, and Yvette was a poor customer service rep. She didn’t even apologize for the mishap nor show any care to remove the bad taste in my mouth. She wouldn’t even offer a replacement until she was told she had to offer one! Honestly, I will never order from Sees again. It’s too expensive to have these kinds of issues with shipping.
Kim Cromar
December 19, 2025
Lost in Space-Candy come home!
I ordered a $60 ($60!!!)Christmas tin of chocolates that got lost in transit. I had to track it down to find this out! I called customer service and had to reorder.. Now there are 2 tins being delivered one day after the other! Oh GREAT! “Here you go dear friend, I’m giving you the diabetes starter kit for Christmas!” Not sending See’s Candy ever again 😕
Theo
December 17, 2025
Very disappointed
Very disappointing customer service. Made a big order recently, and noticed an error on the gift message. Called and sent a follow-up email, confirming that the issue would be corrected. After multiple days of waiting for an updated invoice (past the 48-hour window), I called again to ask what was going on. I talked with a representative and stayed on the phone for more than an hour, confirming multiple times that the message was corrected for all our recipients. I got an updated list that didn’t show the message. So I asked again, and the representative confirms that it has been updated to how we need it to show. I guess my fault lies in not pressuring to send me a written final confirmation of that change (even though there are written requests and email logs about it).Lo and behold, the message was not fixed. In fact, it was somehow even more confusing. After noticing this, I called to see if this was the case with all our recipients, and in fact, it was. And apparently there’s nothing I or they can do without that final confirmation from their side. I learned my lesson, but I am so disappointed at the lack of tact and protocol from See’s Candies. It seems like they’re only applied when beneficial to them.
Honey Thompson
December 16, 2025
Candy was old
Candy was old, hard and did not taste good. Very disappointing.
S
December 11, 2025
Gift card ripoff
Candy is OK but I have a major complaint about the gift cards I bought at Costco at a slight discount. Their no free or discounted shipping, $7.95 shipping goes back up to $12.95 and over $80 is no longer free but more than that. I will send the rest of our business gift from a different vendor that Sees. 6390I have now received a reply from Sees offering to assist me in redeeming the Costco gift cards. And again, saying they can't be used with free or reduced shipping. THIS SHOULD BE DISCLOSED prominently when buying the gift cards. No point in buying discounted gift cards when it negates the supposedly reduced or free shipping. There is no Sees candy stores in the nearest town, which seems the only reasonable way to benefit from buying the gift cards. I still feel ripped off and ordered other salami and cheese business gifts instead of more candy. Not any cheaper but I don't like deceptive practices.
Kent Kleiner
December 8, 2025
Good customer service experience
I sent Sees my recent purchase experience of how the candies were melted when I received them and I couldn't offer them as a gift - to their credit, they sent a replacement order. I didn't ask for a replacement, but am very happy they made good on things.
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