skagen.com Reviews
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1.3 / 5
Average user rating
351
Total reviews
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skagen.com Reviews
Read real experiences from customers of skagen.com.
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Vince
April 1, 2026
I purchased a Beautiful Skagen
I purchased a Beautiful Skagen, analog watch in a beautiful stainless steel mesh band and it only lasted about six months before it stopped working. The stem where you set the watch had completely broken off. I never had that happen to a watch before, but I liked the look of the watch so much. I purchased another one thinking it was a one time problem, but that watch didn’t last very long either, same problem. I don’t recommend them anymore no matter how nice they look and how thin they are.
Nadeam Millward
February 10, 2026
Brought my wife a watch as a wedding…
Brought my wife a watch as a wedding anniversary present a few years ago. The battery ran out almost immediately. I wrote to Skagen via the recommneded email. I heard nothing back. I emailed again, this time I was told to answer some questions via their form. Again, I heard nothing back. I emailed mutliple times and never got any propr response. Some of the worst customer service I've ever experienced. I'd highly recommend that poeple looka t alternatives when shopping for watches.
Balraj Sahota
October 7, 2025
Junk last long one year
Battery for every month seller said need repair and we don't have technician.i tried few time request for repair same excuse don't have technicians come next month
Kevin Smith
June 26, 2025
Disgusting warranty, LOW quality product
Update, August, Skagen decieded they would repair the fallen out glass for free as we found the glass that had fallen out. I am still not impressed with their attitude but grateful they saw the sense in repairing my wifes watch under warranty.Original review: Disgusting warranty, 18 month old ladies watch, hardly warn and certainly no heavy duty work, it was a dress watch only for my wife.The glass just popped out. SKAGEN said the warranty didn't cover the glass !!!! They wanted £65 to replace it. We found the old glass, there is NO damage signs on the case or glass.As a result of this, I am returning my unworn Slaken watch to the shop for a refund and Skagen will loose more than 2 customers from today. To top it all, it's bought a man's Skagen watch in 2012 and used it only as a going out in the evening watch, hardly worn as I prefer my TAG Heuer watch, it suddenly stopped working, hence we bought 2 new ones recently.
Nick
June 13, 2025
DON'T BUY A SKAGEN WATCH
DON'T BUY A SKAGEN WATCH! Looks good but doesn't work. I bought one for £81 on 30/03/24. It went wrong and I sent it for repair on 19/3/25 as they refused to give money back. Now it's gone wrong again at 13/06/25 and they still refuse to give money back again. What is the use of an unreliable watch?!!
G Skier
June 4, 2025
Wasted a couple of hundred dollars
The skagen watch I own had a pretty bad battery life and at about a year and a half it just stopped working all together. It is at least twice as thick as all others and with that comes twice as heavy. To be able to attempt to have it last almost 1 day (about 10 hours) no use at night. Loaded with fancy android interface and proprietary apps that are useless because the battery life it's not long enough to even configure it, much less use any of them.To be able to stretch the battery I configured the options to display always off and airplane mode on to stop all wireless communications with my phone.One again the watch is a useless gadget because the poor battery life and lack of design quality.
Lachlan MacDiarmid
April 2, 2025
Great watch and great value.
I bought my Skagen watch about 4years ago from H Samuel sale. Best watch I've ever bought. Great looking and great value. No problems at all, just battery change. Would definitely buy Skagen again.
JP
January 28, 2025
Dreadful company - AVOID!
Watches made so you can't change the battery yourself without risk of breaking the cover glass. Repairers charge a lot to change and don't guarantee not to break the glass. So had a go myself, broke glass so had to send it off to UK Skagen repairs. They have had it since mid-December last year and keep making excuses why they haven't yet fixed it.....dreadful company - AVOID!
Michael Scholes
January 14, 2025
Refund ongoing
Returned a watch due to it not working when it arrived.Being lenient due to Christmas but still waiting for a refund.Think I'll end up going to small claims court to get my money back.Definitely would not use again or recommend.
D R
October 10, 2024
Terrible watch quality and customer service
I've purchased a few watches from them but my last purchase, costing £149 arrived not working, presumably a flat battery. I tried emailing them several times with no response. I decided to replace the battery myself and opened the case successfully. But when removing the plastic cover inside to access the battery, the watch movement became dislodged which resulted in the hands coming off the spindle. The quality is awful inside and it's the first time I’ve had to open one. It's shocking that they charge so much for something of poor quality. I will not be purchasing from Skagen again.
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