slicelife.com Reviews
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3.4 / 5
Average user rating
2202
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for slicelife.com.
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slicelife.com Reviews
Read real experiences from customers of slicelife.com.
Brands may not incentivize or pay to hide reviews.
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Jane
January 16, 2026
Remarkably responsive service
The customer service was incredibly responsive, warm, and most of all, lightning-fast. It was really clear to me that their team works very hard. They got to me 3 minutes after I emailed them, at most. It can’t be easy to be on the case so quickly, hitting the ground running, for so many customers at once. And yet, they made it happen. I really appreciated their help!
Kayt
January 12, 2026
Order came out wrong
Ordered on slice. Order clearly stated meat on only half the pizza—they put it on the whole pizza. Disappointing for the vegetarians in the crowd. Also chatted to change the order which they assured me would be “no problem” but change didn’t get communicated.
Ralph Marchionne
January 12, 2026
Great
Great prompt service
Miss Morales
January 11, 2026
Great service and easy to use
My order is always correct and delivered on time. Had a question once and it was answered quickly via app. This app makes it so easy to order from my favorite pizzeria.
Debbie Lynch
January 8, 2026
Honestly I can't fathom what people are…
Honestly I can't fathom what people are complaining about. I had an issue with an order that I myself caused and the customer service representative I dealt with was INCREDIBLE! Truly. She was expeditious with a resolution and personable to boot.
gavin
January 8, 2026
We had a problem with our ordering with…
We had a problem with our ordering with Slice and we sent them an email not expecting to hear back. Within minutes they sent a personal reply that put out the fire that fast. No company is without fault but to take care of that fire in minutes, you won't find that with the competition.
Amber Marie May
January 8, 2026
Garbage service
I ordered pizza, wings, cheese bread and a soda. Only a cold pizza was delivered after 2 hours of waiting. I emailed them a few times and finally received an email back saying they wont be refunding the food I never got! Absolutely horrible service! Recommend looking at doordash or any other delivery service before ever considering using this crap
E Iellici
January 8, 2026
Order ready for pick up: restaurant closed???
I used this service twice and will never consider using again.First time, my order was 1 hour and 45 late. Second time, I ordered pick up, to avoid delay.The order showed ready for pick up. The restaurant was closed.When I reached out to customer service I was asked if I went to pick up my order outside business hours. Are they for real??? Instead of apologizing..."we cancel the order and a refund was issued". Thanks for ruining a birthday party. Maybe time to evaluate your customer service crew?
Sara
January 6, 2026
Support local businesses and great tech support
I love to support local businesses, and the app is very user-friendly. I had an issue with my last order that was resolved within five minutes via a text chat with a support rep. Way to go, Slice!
Margaret lett
January 4, 2026
Really???
The driver who delivered my order just handed me the pizza and didn't say a word. I said thank you very much and got no response. Very unprofessional which is very unlike Slice. The drivers always go above and beyond and are friendly to boot. I guess there's a bad apple in every bunch.
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