soldejaneiro.com Reviews
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2.3 / 5
Average user rating
115
Total reviews
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soldejaneiro.com Reviews
Read real experiences from customers of soldejaneiro.com.
Brands may not incentivize or pay to hide reviews.
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customer
January 22, 2026
The worse inconsiderate customer service ever…
Customer service through email are idiots. I ordered a multi pack for a Christmas gift on October 31 and never got it and had to jump through all kinds of hoops to get my refund. finally, in the beginning of January, my credit card got refunded. Needless to say in an email,I demanded a refund and told them that I will never do business with them in the future and that I had filed a dispute with my credit card company because they were giving me the runaround. As I said, the dispute was settled in early January and now Sol de Janeiro is trying to send me the product that I ordered back in October???? Total inconsiderate idiots!!!
Nancy DeNovo
January 5, 2026
Shipping is sub-par
Order shipped December 20 and still no delivery as of January 5. Shipping distance is New Jersey to Tennessee.
Samantha Mergliano
December 23, 2025
I placed an order and was told my order…
I placed an order and was told my order would be here in 2 to 3 business days before Christmas. A couple days go by so I checked the status and my order is unfulfilled so I reached out to a chat AI agent and it tells me it’s gonna take 8 to 10 business days. I asked to speak to an agent so I can get a refund and cancel my order. No one was available and I was told to send an email. I’ve been sending emails and haven’t heard back from anybody and now the order is being shipped.There is no customer service line to call anybody to cancel. This place is a scam. The return policy says that it would take 30 days to get my money back and I would have to pay to send it back. Never again will I order from this place
JH
December 17, 2025
Email fraud support built in
An Erika Toomey from Topeka Kansas misused my email to get a discount and set up an account with soldejaneiro.com and (inadvertently?) let me receive all the spam and order info. That is why I know the persons name and home address!This is possible because sol de janeiro do not require email verification until you want to access the account.This is systematically condoning fraudulent behaviourRequesting soldejaneiro.com to cancel the order and delete the account, has only resulted in chatter emails without taking the appropriate action.
Me
December 14, 2025
Whiney little *itches
So sol de janeiro sued mco beauty because they want to dupe their mists? I don't shop with ANY company that literally tries to monopolize the market to not allow other companies that bring affordable fragrances to people. We all need to make an example of sol by not putting up with not them not "allowing" dupes. Sol's 15 minutes of fame will be tainted with being a bully mean girl on the world stage of the beauty industry. Sol spending their profits being a bully in court tell us all we need to know about who they are. They did it to themselves. Read the Guardian article "Perfume brands fighting a ‘lost cause’ against cheap dupes, say lawyers." We as consumers side with the dupers automatically. The companies suing will lose the consumers and the consumers are the money. Heed the warning sol de janerio.
Kira Ellis-Power
September 5, 2025
From signature scent to serious…
From signature scent to serious disappointment!!I used to absolutely adore Sol de Janeiro 71. It was my go-to fragrance—I could spray it on in the morning and throughout the day I would always get compliments.But over the last three months, something has clearly changed. The scent now carries a sharp urine-like smell, and instead of being long-lasting and irresistible, it fades quickly. It genuinely feels like the formula has been altered with cheaper ingredients.At first, Sol de Janeiro gave us an amazing product at an affordable price. But now it feels like they’ve cut corners for profit. Even my stepdaughter, without knowing which fragrance was being tested, said “it smells like urine” when sprayed in store.For me, the brand has lost the magic it once had. Sol de Janeiro 71 has gone from a signature scent to something I can’t wear anymore—and I know I’m not alone in feeling this way.
Zofia Napierala
July 14, 2025
Great brand
I got the perfumes and they have cool packaging,smell great,last long,nice names and more.the lip balm smells good,long lasting,nice packaging and good application.over all great experience.
Lida Zmehrir
July 7, 2025
The order tracking shows delivered but…
The order tracking shows delivered but I got nothing!
Lila
July 5, 2025
I love sol de jenario
I love sol de jenario because they smell nice and because I got them safely and now I have more points!!
JP94
July 3, 2025
Product Review
I really couldn't decide which of the Sol de Janeiro ranges to buy to I purchased 3 x travel sets so I could test the 3 I thought were the most suitable for my skin type. I want to start by stating that every range has perfume high up on the ingredients list so if you are sensitive to perfumed products avoid at all costs! I have tried 3 of their body creams and I haven't found one that is particularly hydrating. If you use each product individually, the scent is not particularly strong or long lasting. If you layer the products it lasts all day. - Bom Dia, my favourite of the sets I have tried. The smell is divine and the products really are effective and brightening and exfoliating. This is the one I am most likely to repurchase and this is the scent I have gotten the most compliments for. It also seems effective for my KP. - Beija Flor, a close second. The body wash is like a cream and this seems to hydrate my skin the most and leaves it the softest out of all the ones I have tried. I do like the scent but it doesn't quite have the same affect as Bom Dia. - Delicia Drench, my least favourite. Delicia Drench is supposed to be the most moisturising and suitable for sensitive skin. Perfume is 2nd/3rd on the ingredients list and it only contains a small amount of soothing & moisturising ingredients. The shower oil has the faintest scent of them all and doesn't feel hydrating in comparison to the other 2. The body cream is so thick it is almost like a paste and hard to rub in. It is slightly moisturising but if it's moisture you're after then there are far better and cheaper options available. I do have a full sized bottle of the Beija Flor so depending on how long that lasts I will probably be repurchase Beija Flor or Bom Dia in full sizes (the whole range) but possibly as a treat as it is pricey to repurchase regularly.
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