suitdirect.co.uk Reviews
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Join 532+ users reviewing Suit Direct. Read verified ratings and real customer experiences on suitdirect.co.uk before you order.
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3.6 / 5
Average user rating
532
Total reviews
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suitdirect.co.uk Reviews
Read real experiences from customers of suitdirect.co.uk.
Brands may not incentivize or pay to hide reviews.
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Rob
April 4, 2026
I wouldn’t rate this company at all and…
I wouldn’t rate this company at all and if you are preparing yourself for an important event I would look at better alternatives!These guys were awful they let me down for the most important event of my life!Their delivery service via EVRI is shocking! No one from Evri keeps you informed or up to date when stuff goes wrong and I only got a response from SD after chasing it up myself, to this day I still haven’t received my goods almost 1.5 weeks after ordering not bad for next day delivery? So it’s now way over due and far too late for my event, this is a complete disaster and very upsetting for us.I would not use this company again.
Kate Beadle
March 19, 2026
Martin at suit direct in Kingston is…
Martin at suit direct in Kingston is amazing and would recommend everyone to visit him. I was blown away by his knowledge and ability to dress my son. I seriously couldn’t recommend him enough. Absolutely fabulous. Would definitely buy from him again. If I could have given more stars I would have done. Really a first class experience.
Matt Alvisse
March 8, 2026
Outstanding Service from Martin and the Kingston Team
Martin and the team in Kingston were absolutely fantastic in helping organise the groomsmen’s suits for my wedding. From start to finish they were friendly, professional, and genuinely cared about making sure everything was right for the big day.As with any large order involving multiple suits and sizes, a few things didn’t go exactly to plan. What really stood out, though, was how Martin handled everything. He kept in touch, explained what was happening, and worked hard behind the scenes to get things resolved quickly. It was clear he wanted to make sure the experience was a positive one and that we had what we needed in time.Planning a wedding can be stressful, so having someone who takes ownership and helps make things easier makes a huge difference. Martin went above and beyond to sort things out and ensure we were looked after throughout the process.A big thank you to Martin and the Kingston team for their help, patience, and great service. It’s very much appreciated!
DS
March 6, 2026
Visited both their Ashford and…
Visited both their Ashford and Bluewater stores and foolishly purchased the wrong sized jacket at first. They allowed me to swap this in Bluewater even though I'd removed the label, so walked away very happy. Great customer service in both stores.
Matthew
March 2, 2026
Ordered a pair of shoes for my wedding…
Ordered a pair of shoes for my wedding which came in a couple of days. Delivery was great and the shoes fit nicely!
KK
March 2, 2026
Great customer service
Just visited the Leicester store. Been in twice helping my husband and son look for suits. I don’t often write reviews but just wanted to thank Arron, Satu and Rachael for their fantastic service in helping my son get his outfit together. They were so helpful as sizes and fit were awkward. It made for a great experience. Fingers crossed now that delivery goes to plan.
Sathan Path
February 28, 2026
Groom Wedding Suit - Kingston
I went to get my groom wedding suit at Suit Direct Kingston and Martin was amazing! He was able to help me pick the colour, suggest modifications and recommend ties and shirt colours to wear. I was really happy with the suits that he recommended and I was extremely pleased with the service by Martin!
Joanne
February 26, 2026
Liverpool store
I went into the Liverpool store today looking for a tux suit. Was measured up and given advice by Chase he was very knowledgeable and spent time making sure I had the right fit on the suit.Thanks for all your help, would definitely recommend this store.
jennifer worsfold
February 22, 2026
We visited the Southampton store…
We visited the Southampton store yesterday and had a wonderful experience with a particular member of staff, Dieter. He was a great help and really made us feel we’d received good customer service with his knowledge and warmth.The store was big with lots of choice.Would recommend!
Cristian
February 19, 2026
Massive thank you to Kully
Went into the Stratford Westfield branch. Ali and Kully were absolutely amazing. Best customer service experience I've ever had when buying a suit. Kully has a good eye for what looks good and fits good and his suggestions were top notch. 10/10, would recommend to anyone in the Stratford Area
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