tommybahama.com Reviews
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2.1 / 5
Average user rating
88
Total reviews
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tommybahama.com Reviews
Read real experiences from customers of tommybahama.com.
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David Piper
January 28, 2026
Save your money from a failing vendor
Save your money from a failing vendor. Tommy Bahama was once a premier brand, but quality issues and poor customer service have reduced them to selling gift cards and $75 t-shirts - clear desperation. I'd doubt they last another year. I have purchased at least 30 shirts, but they seem to fall apart within a year or two. The last straw was a shirt that bled when it got wet. That's unacceptable for a luxury brand.
Janette anne
January 23, 2026
Tommy Bahama Award Voucher Worthless
Very Unhappy with Award Voucher, once you use it you can't exchange or return. So if your item does not fit etc, it is gone.
Richard Cordero
January 16, 2026
Stay away from this brand
Stay away from this brand. I sent $125 for a Disney shirt. Used it once, washes it per the instructions and by itself. The shirt shrunk ridiculously!!!!! From XL to M at best. Barely covers my stomach. They are not willing to make it right even after multiple attempts. Temu has better close than this.
R
December 10, 2025
Fast shipping and really nice colour
Fast shipping and really nice colour, design and materials. Made in Vietnam NOT cheap nasty china. I don't understand what all the bad reviews are about? I find this brand luxury and beautiful. I was shocked at how good my dress was, it's a cotton and spandex blend and made so light like paper so in the heat it's like I'm wearing nothing. It doesn't wrinkle so I can take it on vacation and I'm hoping they follow through with the $50 gift card for purchases over $250 because I'll be waiting for it to buy more clothes. The dress isn't too short but it is big so I'm guessing it's the proper size large not how these fast fashion cheap crap brands say large and it's more like an extra small, another trade mark of china made junk. Not this brand!!I'll go in person to the store next time as this size seems larger on me.
customerTim D.
December 7, 2025
I have to start off saying I’ve been…
I have to start off by saying I’ve been going there for 30 years love the old spot the new spot I have to get used to They got rid of the bread, disappointed about that. The new bread is not as good and I have a suggestion the old spot you could probably turn that into a Marlin bar downstairs just a thought Tommy Bahamas,
Darine Chely
November 29, 2025
Last night
Last night, I dined at Tommy Bahama and had an experience that was disappointing on several levels. Before being seated, I discreetly explained to the manager (Stacey) that I planned to use a couple of coupons and a gift certificate and asked that the server not mention this in front of my family. I stressed that I wanted to handle the payment privately.Despite this request, the server (McKella) brought it up three separate times in front of all my guests. After the first incident, I reminded the manager, but nothing changed—the server proceeded to mention it again and again.Additionally, the server repeatedly addressed my husband and me as “Babe,” rather than using appropriate terms such as “sir” or “ma’am.” This is a basic customer-service standard, especially at a restaurant of Tommy Bahama’s caliber.We also encountered safety and quality issues. We ordered the seasonal dessert—bread pudding—which arrived in a hot skillet. No one advised us that the skillet was extremely hot, and I ended up burning my skin as a result. This morning I have blisters.Finally, I ordered the lobster cappellini. The lobster was tough, overcooked, and completely lacking in flavor. My daughter tasted it as well and had the same reaction.Overall, this visit fell far below the standards I expect from Tommy Bahama. Unfortunately, I do not plan to return anytime soon.
Angel
October 30, 2025
Same with michael guys first time being…
Same with michael guys first time being scamed at least it wast in the hundreds but please be careful i wasnt and i paid the price
Michael
September 21, 2025
Bad experience with Tommy Bahama Online Outlet
I placed a $147 order with Tommy Bahama Online Outlet in August 2025. I received an order number and a tracking number. After a month, I checked the tracking and say that the order had been delivered. That was not true. Neither Tommy Bahama Online Outlet, not Zonivia, an associated business, or their freight company, HRM would offer assistance in find my package or refunding my money. In fact, the TB outlet disavowed any responsibility and the freight company answered neither my emails nor online form. No proof of delivery was provided. I was cheated. Don't let it happen to you.
Robert Tazioli
September 20, 2025
New Designers Needed!
Tommy Bahama needs new designers, in my opinion. When an item is not broken, do NOT fix it. I have 30 pairs of the original Boracay pant; what an awesome pant to own! Now it has been replaced with the Boracay Island Chino, and you have said goodbye to me as a customer; they do not fit me properly. What a disaster this has created! the new pant looks like a work pant, cannot be dressed up, and extremely uncomfortable. Granted that I am not small with a 42-30 size, but I have no trouble with the originals. They are so tight at the knee that I have trouble walking. Feel free to change anything else, and I will definitely have to find another store to frequent when I need a new item. This is really sad for me because the Tommy Bahama Store in Kierland, Scottsdale, has the best staff that I have ever met; they all know me there. This was brought on with a phone call from the store because of the special for 50% 0n the second pair. I had to state my opinion. I had tried them when they were first introduced.
Erwin Michel
September 7, 2025
Their shirts are lovely save for…
Their shirts are lovely save for certain pullovers that fray around the collar badly! Their cotton tensile spandex shorts are good except the hems are made of the tensile and/or spandex and tend to wrinkle! I understand and appreciate the waist being expandable but not the hems! I am otherwise a fan and shop there often!
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