Tommy Bahama Coupons & Promo Codes

They start a sale on Saturday morning but don't open their warehouse until Monday. They grab your money when you order but four days later it still hasn't shipped. Call customer service and all they say is sorry. Feels like a quick cash grab from a company headed for bankruptcy.

I found a couple beach items and browsed the stores around here, but I've seen matching swimsuits at big box stores for way less, and they fit better too. The thin cotton pieces are ridiculously overpriced considering they're made overseas for huge markups. After washing, they look limp and worn. I've checked out all the locations in the area and same thing everywhere. Winter doesn't have much that appeals to me with all the dark colors they push, which isn't right for this climate, and it can get annoying having staff hover when you're just browsing. They do have nice candles and gift items though. I do like their UV protection casual line and their longer shorts hold up and fit well. Found a large coffee mug I loved a few years back. I've spotted some of their clothes at department stores for just under thirty dollars, way better price. The mall outlets also have tropical dresses that are similar for less. Didn't get a receipt on my last visit and when I called with a question about the bill, the fellow on the phone didn't really answer my math question directly, kind of talked around it, though he seemed to get what I was asking about.

Over the past twenty years, I've spent over ten grand at the outlet location in South Carolina. I bought two pairs of shorts and a shirt that run large and asked for a smaller size, but they turned me down flat. Now they're saying exchanges only happen within thirty days. I've known the manager and head salesperson for years. My family is done shopping at any of their stores or eating at their restaurants. Their parent company's stock cratered from a hundred eight dollars to forty two in the last year and profits are tanking. When you treat long-time loyal customers this way, you're heading straight for bankruptcy. Their leadership is clearly out of touch. My business operates totally differently - we never say no to customers, we say absolutely every time. We keep customers happy for life and they bring their friends. This cheap pair of shorts and shirt probably costs them thirty bucks but they're marked up to three hundred. Rejecting an exchange on items they got at that price point to hang onto thirty dollars while losing hundreds in annual sales from an unhappy customer is just dumb. The material is terrible anyway and never cleans right if you get a food stain or grease on it. Treat customers like garbage and your days are numbered. The staff even mentioned sales have dropped off.

The customer service here is basically nonexistent. There's no live chat option, you can't get anyone on the phone despite wait times hitting 60 to 70 minutes, and emails go completely ignored. I put in at least five requests for a callback across a week and finally got one response yesterday. Not shocking their stock has tanked from around $100 down to $30.

Over half their inventory is linen, which can be fine when it's done right, but theirs is bottom-of-the-barrel stuff that looks awful straight out of the wash. It's a wrinkled disaster and nothing you do fixes it. I actually worked there once and witnessed a shirt that was labeled as pure silk literally catch fire next to a candle and melt like plastic. The brand has its appeal, sure, but they're ripping people off by charging crazy prices for garbage quality. Yeah, they run sales, but even with discounts the markup on these cheap items is ridiculous. I've seen identical pieces and fabrics at Costco sold under their store brand for a fraction of the price. Don't waste your money on this stuff.

The clothes just don't hold up well. It's all manufactured in factories in China just like the cheap stuff elsewhere. They use nothing but low quality, bargain bin fabrics. Just because it says luxury on the tag doesn't make it so. I went in once, wasn't impressed with a blouse I grabbed, and haven't been back since.

These camp shirts have been in my rotation for decades, but I've noticed the craftsmanship has really gone downhill. I picked up the Garden of Hope camp shirt roughly two and a half years back. Since I'm in the northeast, I've only gotten maybe 20 wears out of it. I've had it dry cleaned every time I wear it, and somehow a seam still came loose right under my arm. I reached out to Tommy Bahama customer service and they said yes, they could see my purchase on their end, but they had zero interest in helping me out. Had to take it to a tailor and fork over $8 myself to get it fixed. Hoping it stays in one piece now. Quality matters, obviously, and sometimes things go wrong. What bothered me most is that Tommy Bahama doesn't stand behind what they sell. A shirt that costs $148 shouldn't be falling to pieces, especially when I provided pictures proving it was a manufacturing defect, yet they just shrugged. As someone who's owned a business, this is a no brainer - send the customer a coupon, cover the $8, anything. I'm honestly leaning toward not buying from them again, and that's unfortunate.

I've loved Tommy Bahama camp shirts for years, but sadly the quality just isn't what it used to be. About two and a half years ago I grabbed the Garden of Hope camp shirt, and living up north I've probably worn it maybe 20 times total. Even getting it dry cleaned every single time, a seam just gave out under my arm. I called Tommy Bahama directly and they confirmed the purchase, but wouldn't offer any help at all. I ended up paying a tailor $8 to fix it myself, fingers crossed nothing else goes wrong. Look, I get that mistakes happen sometimes. But what really got me is that Tommy Bahama won't back up their products. A $148 shirt shouldn't be coming apart, and I even sent photos showing it was clearly a quality issue, yet they acted like they couldn't care less. After running my own business, I know this is exactly when you send a customer a coupon, reimburse the repair, or something. I'm pretty much done buying from them, which is a real shame.

Had to wait almost two hours and then another hour plus for someone to actually call me back. I'd bought two kids chairs at the end of May. The associate was helpful that day and got me two matching chairs plus free matching canopies. When I wanted to grab two more of those exact same chairs, they wouldn't extend the free canopy offer and said it was just one per purchase.

Waited around for nearly two hours before someone called me back, and that took another hour and a half. I'd ordered two kids chairs in late May. The representative that day was great and set me up with two matching chairs and free matching canopies. When I tried to order two more of the exact same chairs, they refused to do the free canopy setup again and said I was only allowed one per purchase.

Got charged twice for one meal, different amounts both times, and never received a refund. Won't be returning. Absolutely ridiculous.

They billed me twice for the same meal, two different charges, and refused to give me my money back. I will never step foot in there again. Complete ripoff.

I'm really disappointed. The quality seems to have taken a nosedive. My camp shirts from way back are still going strong. But the two newer patterned ones basically fell apart. The first one developed holes where the pattern used to be. The second one I've only worn twice and it still looks pristine whenever I wear it, but when I pulled it out of my closet and set it on my bed, I was shocked to see both armpits had basically dissolved into nothing. I checked all my other silk pieces and they're fine. This shirt barely got any wear since I layer it loose over another top, so it's not like I was sweating in it. It was totally bizarre. What on earth is going on with Tommy Bahama's manufacturing?

We gave my hubby a camp shirt to celebrate our anniversary and he absolutely loves it. I actually started shopping with Tommy Bahama when we were visiting in Hawaii and bought a bathing suit and wrap that turned out to be amazing pieces.

Got a camp shirt for my husband's birthday and he's obsessed with it. I made my first Tommy Bahama purchase while vacationing in the islands and grabbed a bathing suit and a cover up that are just fantastic.