topgolf.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 213+ users reviewing Topgolf. Read verified ratings and real customer experiences on topgolf.com before you order.
Related articles
2.2 / 5
Average user rating
213
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for topgolf.com.
Brands may not incentivize or pay to hide reviews.
topgolf.com Reviews
Read real experiences from customers of topgolf.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Joanne Michener
March 24, 2026
birthday party
we a happy birthday party for my husband a couple of weeks ago and had the most wonderful time.The staff were wonderful, Aidan and Steve (and Madison getting it all set up). The food was delicious and we will definitely have another party there thank you so much everyone
Chuck
March 9, 2026
We had made a reservation and canceled…
We had made a reservation and canceled and made a new one. Person on phone said we would be refunded. Well never happened and was told by associate wasn’t going to happen. Shady be careful
shana
February 17, 2026
Fun for the whole family
A few weeks ago I surprised my husband with a trip to Topgolf. We had so much fun we decided to go back the following week and make it a family day. Even our hard to please teenage daughter had fun with us! The food was great, the heated couch was wonderful and the staff was amazing. The manager noticed we had some smaller golfers with us so he brought us children clubs. The attention to detail made us feel special. We had a wonderful, much needed family day. Thank you Topgolf for being apart of 2 special family events in one month 🥰
RobWilton
January 30, 2026
I have played WGT golf for years. Uninstalled now.
I have played WGT golf for years. In the early days it was fantastic but has been in serious decline ever since.Corporate greed and even theft have taken over what was once a great game. Customer service is customer brush off. I paid to upgrade my attire to a national dress, some time back, which was not delivered and a request for a refund was ignored.Branded (pay to win) golf balls cost as much as real life balls.Unending software errors plague the site. Most recently a cookies bar that re-appears on every page even when the preferences have been saved. Also an attempt to buy credits results in a never ending log in loop so is impossible.Uninstalled.
Anthony Dalton
January 11, 2026
Corporate greedy overpricing
Corporate greedy overpricing. Here in Ohio we had “BigShots” well TopGolf bought them (BigShits was pretty much identical to TopGolf) and the only change TopGolf made was menu obviously and changing the price per hour from $9 to now an absolutely absurd $30 on a SUNDAY. They increased the pricing for every single day but that’s just an example. No thanks. I genuinely hope they close forever. They have ended single playing golfers.
Jacob Werner
January 5, 2026
Traumatising
It was very very cold and they did not have heating, furthermore they cursed me and put something in my balls to stop them going straight. I had to convince my self not to take them to court. Hopefully they improve
HS
December 31, 2025
Buyer Be Aware
We found the staff at Top Golf RI very nice. Our experience was mixed. I feel like consumer be aware. To play it was $60 for 90mins. We showed up about 15 mins early. We went right up to our bay when we got the text. The 2 last people from a kid's party were just leaving. The server needed to clean-up. We waited until they finished cleaning. When we finally signed in, it only gave us 80 mins and not 90mins. When we got the bill, I mentioned the 80 mins vs 90 mins and the server spoke to the manager and they took money off. I thought the experience was fun, but a bit pricey (specifically if you are the one paying for it all). Play was fun but I did feel a bit rushed, because there is a timer. When we got the bill, it included the 1-time membership fee $6pp, the food, drinks, and playing cost ($15 had already been billed to my card upon reservation). Here is the "buyer aware" I did not realize this until the next day that we left a tip, on the entire bill and not only on the food and drink bill. The entire bill included $45 play time and the $24 membership fee. I guess we made the servers day with the extra tip. He was attentive and good. I also realized that they charged us a membership fee for someone who already paid during a previous visit. I will call them.
Ev Blizzard
December 20, 2025
Ordered a gift card for a present
Ordered a gift card for a present. 10 days later still no card, it hasn't even shipped according to tracking number they gave me. They emailed me to wait another 10 days (after Christmas) That is unacceptable when they deduct your funds same day as order.
John
December 15, 2025
Surprised
I have been to Top Golf three different locations for a total of five times. The surprise to me was good food. I have not had a bad experience at any location. I’ll go back.
Joshua Mancillas
December 14, 2025
We’ve been regulars at the Topgolf…
We’ve been regulars at the Topgolf location in El Paso, TX, visiting at least three to five times each year. Every visit, we spend well over $500—and last night (12/13/2025), our group of six (including three kids) spent over $750 for a night we were hoping would be memorable for the right reasons.Unfortunately, our experience was soured by the way the manager, JD (stationed on the first floor), responded when we had issues with the computer system not registering our golf balls. Instead of helping us work through the problem, JD seemed visibly irritated and told us there wasn’t anything he could do. He expected us to resolve the issue on our own rather than stepping up as a manager and prioritizing customer satisfaction. After much back-and-forth, JD eventually added 30 extra minutes to our overall time, but we had definitely spent well over that dealing with the technical difficulties, and the gesture hardly made up for our lost time and money.What frustrated us most wasn’t the money—it was the principle of the matter, especially given our loyalty to this location. We simply wanted to be heard and supported, particularly with kids in our group who were excited for a fun evening. JD’s lack of initiative and unwillingness to properly address the problem left us feeling disregarded and undervalued as customers. He failed to demonstrate the professionalism and leadership expected from a manager, especially under pressure. Based on this experience, I would not recommend this Topgolf location—particularly if you expect respect and effective customer service when things go wrong.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).