tripadvisor.com Reviews
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1.8 / 5
Average user rating
3760
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tripadvisor.com.
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tripadvisor.com Reviews
Read real experiences from customers of tripadvisor.com.
Brands may not incentivize or pay to hide reviews.
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Myron Pearman
January 30, 2026
BEWARE!!!
BEWARE!!!! SCAMMM! We booked via TripAdvisor transportation from Nassau AirPort to Atlantis for 1/30/26 @ 5pm. When booking received it had been changed to 2/2/26 @ 5pm. Contacted TripAdvisor customer service and they advised there was no availability on 1/30/26 so they AUTOMATICALLY adjusted the reservation to 2/2/26. I advised that was unacceptable and not what we originally requested. Agent just kept parroting that there are no changes or refunds and refused to get a supervisor. BEWARE!!!
Peter Bassett
January 30, 2026
Great for Reviews; Sucks at Booking.
I’m a big fan of TripAdvisor hotel reviews. Unfortunately, I made a hotel reservation on their app. No confirmation e-mail, nothing on my account page, no nothing. Credit card was charged. AI search produced a help telephone number ( nowhere on the app.). 20 minutes, 2 agents ( both offshore), promised to email confirmation. Nada. Finales called the hotel itself and they sent confirmation email. Looks like TripAdvisor just fobs off hotel reservations to other travel apps. Don’t waste your time actually trying to book something on their site.
Dmitrij Bliumin
January 29, 2026
Very bad communication
!!!! so many fake reviews never delete
K M
January 28, 2026
The appliances are not serviced as the…
The appliances are not serviced as the don’t work ie: fridge/ tv cupboards doors flimsy. Rooms not cleaned properly.Staff very rude and aggressive. With threatening behaviour Over charging on services or exchange rates. Not honest.It’s in the middle of nowhere and will cost you an arm or a leg each time you go down the road to do shopping or night out. Absolutely mind blowing experience or purchasing a nightmare.
Sarah Nassy
January 26, 2026
Dont use tripadvisor
I do not want my business on TripAdvisor. A customer reviewed us,and whilst i haven't claimed the site. It is virtually impossible to de activate.Fascist doesn't quite cover this set up.
Consumer
January 25, 2026
Crap company to book any experience…
Crap company to book any experience through - booking system that doesn't retain data, nobody who can help you - and no possible human contact to fix issues❌ No reliable case submission❌ Circular help pages that don't help❌ App out of sync with email and loses data
Helena Henriksson
January 24, 2026
Terrible
Terrible. So uninterested in listening to our issues and problems with some reviews that are dating 10 years back. So completely closing the doors infront of our eyes. First they gave us tons of work to get a solution on our problem and when I gave them what they wanted they still didn’t even wanna read. So said that this multimillion billion company have stolen the market so completely. Makes me so said that they want to hurt and destroy small businesses.
Fake Name
January 22, 2026
Nothing fair about Trip advisor
Trip advisor are not a fair mediator of reviews. A vendor is in an impossible situation where a review can be completely fake with a completely fake name but they are under no obligation to prove their claims so the vendor has to put up and shut up. Where is the fairness in that?
Jack T.
January 18, 2026
Once upon a time
Once upon a time, long ago, TripAdvisor was actually useful—a place you could trust to choose a restaurant or a business.Today? It’s more like a creative writing platform.Anyone with five minutes, a fake email, and a bad mood can post a “review” about a place they’ve never stepped into. No reservation, no bill, no proof—just imagination and resentment. And voilà: instant critic.What’s truly impressive is not how unreliable it has become, but that it still exists… and that people still take it seriously.
Kami
January 16, 2026
Don't use it
I've never liked this service, even though I've only ever used it to browse recommendations. But this time I had to make a reservation. It was terrible. The property didn't match the description at all. This is the worst booking service I've ever used. I have no idea how it's so popular
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