vioc.com Reviews
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Join 311+ users reviewing Valvoline Instant Oil Change. Read verified ratings and real customer experiences on vioc.com before you order.
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February 10, 2026
by: Jennifer Hunter
1.8 / 5
Average user rating
311
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vioc.com.
Brands may not incentivize or pay to hide reviews.
vioc.com Reviews
Read real experiences from customers of vioc.com.
Brands may not incentivize or pay to hide reviews.
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Dori La
February 6, 2026
DO NOT TRUST THEM WITH YOUR CAR
DO NOT TRUST THEM WITH YOUR CAR! I had the recommended rear differential change at around 30,000 miles. They left my car nearly empty of rear differential fluid. After just over a year, my car was undriveable with a breakdown of the bearings according to the service technician at my dealership. We were left with a $2000 bill and the Valvoline manager claiming no responsibility for what was clearly his technician's error.
Vanessa
February 4, 2026
Almost everything was just perfect
Almost everything was just perfect. I could go on and on about how well it went but I do want to point out what went wrong. I found out that whatever oil you purchase now, your next oil change is recommended in 3K miles (or 4 months). I got the same oil today that I've gotten in the past (full synthetic) and the recommendation then was 7,500 miles. Why the mislead? There's a lot of people who wouldn't catch this. I'm glad I caught it.
Mark Montileone
January 16, 2026
I used to use Valvoline for many many…
I used to use Valvoline for many many years. The past few years every time I went there was always goof ups made a big mess under my truck and most of the time never greased my chassis they told me we don't even own a grease gun how can you lubricate a chassis without a grease gun. After calling customer service they suggested that I find a new place to get oil changes
Mark Rose
January 4, 2026
Spammers
These people are unethical spammers. I have asked them to stop on 3 occasions - they just keep sending more of their rubbish.
J Noel
December 30, 2025
BAD, bad, bad
After calling (yesterday) to get a price, I went to the location today (9246 Goodman Rd, Olive Branch, MS 38654). They guided me inside and I ordered the $50.99 oil + filter change. To be told "it's not available", not telling me if it was the service, or the oil itself, or the filter? I then asked when it will be available... no answer. This is a scam they run to make you buy a more expensive service. UNACCEPTABLE
Chris Ewald
December 28, 2025
Ripped off
It usually costs me around $40 to get my oil changed. With a $20 coupon, VIOC cost me around $90. How does this happen? They just so happen to not ever have regular non-synthetic oil in stock. And they way overcharge for their synthetic.
Redermint
December 19, 2025
I live in Westerville Ohio and have…
I live in Westerville Ohio and have gone through the Valvoline here twice. The first time seemed fine but I was in there a few weeks ago for an oil change and tire rotation. I paid nearly $200 and not only did they not put air in all of my tires but they couldn't even refill or top off the fluids. A week after I was in there my tire pressure light came on and then another couple weeks later I was out of windshield wiper fluid. The kids at this location do not care to take care of the customer. For as much money as I paid I deserve to get every service they offer that is included and what I am paying for. I will never go back there again.
Little Debbie
December 10, 2025
Awesome Job ❤️
Went to change my oil yesterday at 833 North Valley Mills in Waco, which is the newly redone one , the crew was very helpful and answered my questions, even the manager there came and introduced himself to me and said if I had any questions . I really give this place a 10 and thumbs up to all the crew. I highly recommend you to check them out and see for yourself. I’ll be back 👍👍
Lynn
December 7, 2025
I had a 50% off coupon
I had a 50% off coupon, so I thought I would try this new business in Wilbraham, MA. I also needed a headlight which they said they would fix. They took off my back windshield wiper and said they would replace it. Then almost everyone went home. They did not communicate with the other staff. They talked me into other services I needed and the manager said he would give me 20% off these services which totaled $169.98. One of the employees who was still working checked me out and I paid for the services. I asked him about the back windshield wiper which they removed from my car. He knew nothing about it. He put it back on because they did not carry a replacement. I left and had to go back because they did not reset my oil change light. I went home and discovered they had not changed my front light either. I had to go back and they could not fix the light problem because they said it was filled with muck. I said I wanted my 20% discount on the other services and they agreed, but could not give me the 50% coupon on my oil change because the coupon had been already used. They did give me 20% off the oil change. I should have received a $34.00 credit and only got $10.00 back. This was my first time going to Valvoline and my last. I would not recommend them to anyone. The manager there should have made this right.
Tony
November 25, 2025
This is the worst location (new…
This is the worst location (new Noblesville, IN location)! I used to take both of my cars to Valvoline for maintenance. However, I found out yesterday that they put the wrong oil in one of my cars (my car calls for ow-30 and they tried to put 5w-30 yesterday). Fortunately no work was done yesterday. However, the first time I went to this location, it was new and that was when they put ow-30 EURO, which is apparently not the same as ow-30 since it does not meet the specs! So beware when using this garage for anything! They will likely damage the second most expensive thing you will own! I can't believe we trust our cars to clowns! NEVER AGAIN will I use valvoline for anything. They cannot be trusted to perform basic maintenance. In fact, the manager yesterday told me that they have recd an email that they should not do these oil changes since they do not meet the specs!! So, it makes you wonder how many faulty oil changes these idiots have done to people! At least no work was done by incompetent people yesterday! I wouldn't trust them to do a tire rotation at this point! I almost trust jiffy lube over valvoline, and that is really bad since I wouldn't trust jiffy lube with an enemies vehicle!
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