Wawak is an online retailer specializing in sewing supplies, fabrics, and notions including zippers, threads, interfacing, and bag hardware. This page aggregates verified customer reviews and ratings to help you decide whether to shop there. Read what RetailCoupons.com users report about Wawak's product quality, shipping speed, pricing, and customer service.
Wawak Reviews
3.6
12 reviews
What Shoppers Say About Wawak
Created with AI, based on recent reviews
Shoppers consistently praise Wawak for fast shipping, competitive pricing, and high-quality sewing supplies including zippers, threads, interfacing, and bag hardware. Many reviewers report receiving orders within a week and appreciate the authenticity of branded items like YKK zippers. The majority of customers say they plan to shop with Wawak again based on their positive experiences.
However, some shoppers have had challenging interactions with customer service regarding defective items. While one reviewer noted that customer service responded quickly and provided a replacement without issue, another customer reported a negative experience where they were allegedly threatened with a $30 charge for a defective product despite the error being Wawak's responsibility. This inconsistency in how issues are resolved appears to be the primary source of dissatisfaction among reviewers.
Customer Reviews (12)
Sorted by: Most recentSusan R.Mar 24, 2024
No other company had the specific zipper I needed to fix my handbag, but Wawak did. Their site even recommended a couple other items that would work perfectly for my project. The checkout was straightforward, everything shipped right away, nothing was wrong with my order, and the quality was excellent. I fixed that purse myself and saved over $100 compared to taking it to a professional. This first experience was so good that I'm recommending them to everyone.
Kevin L.Apr 13, 2022
They're okay if you just need thread. Otherwise, don't bother. I've placed two orders and both times they messed up and sent me the wrong items. Plus they're constantly out of stock on what you're actually looking for. It's frustrating and not worth the headache. Look for a different company instead.
Wawak Review FAQ
What is Wawak's average rating?
Wawak is rated 3.6 out of 5 based on 12 customer reviews on RetailCoupons.com.
What do customers like most about Wawak?
Reviewers frequently highlight fast shipping (often within a week), competitive prices on sewing supplies, and good product quality. Customers appreciate the availability of authentic branded items like YKK zippers and the variety of supplies available, from threads to bag hardware to interfacing.
What complaints do customers mention?
The main complaint involves customer service handling of defective items. While most customers report positive experiences with replacements, at least one shopper reported a problematic interaction regarding a defective product where they felt threatened with unexpected charges despite the error being on Wawak's end.
Do customers recommend shopping at Wawak?
The majority of reviewers indicate they would shop with Wawak again and recommend it, particularly for those seeking low prices and fast delivery on sewing supplies. However, customers concerned about customer service responsiveness may want to review specific experiences before ordering.
How do I write a review for Wawak on RetailCoupons.com?
If you have purchased from Wawak, you can share your experience by submitting a review on this page. Your honest feedback about product quality, shipping, pricing, and customer service helps other shoppers make informed decisions.