Wine Awesomeness is an online wine retailer offering curated selections, including hard-to-find bottles, with an emphasis on quality and competitive pricing. This page aggregates shopper ratings and reviews to help you understand what customers experience when ordering from their site, from wine selection and packaging to delivery and customer service.
Wine Awesomeness Reviews
4.0
4 reviews
What Shoppers Say About Wine Awesomeness
Created with AI, based on recent reviews
Wine Awesomeness shoppers, represented by 4 reviewers with an average rating of 4.0 out of 5, consistently praise the quality of wines, competitive pricing, and exceptional customer service. Multiple reviewers highlighted fast shipping, careful packaging, and responsive support staff (particularly noting an employee named Hunter) who resolve issues within hours. The store appears to source hard-to-find selections and maintains strong relationships with repeat customers.
One reviewer reported a significant concern regarding shipping delays, with an order stuck in transit without movement. This shipping-related issue represents the primary complaint among recent feedback, though other reviewers noted that when delivery problems did occur (caused by shipping carriers rather than the store), Wine Awesomeness staff responded promptly to resolve them.
Customer Reviews (4)
Sorted by: Most recentDavid T.Mar 5, 2024
Really frustrated with how long this order is taking. It's been stuck in New York and hasn't moved yet.
Jennifer K.Jun 5, 2023
Honestly, I'd rate this place even higher if I could. Everything about my experience has been top notch, from the quality of the wine itself to how carefully it was packed and how fast it arrived. Their customer service team is seriously impressive too. I ran into a problem with my order, and they had it sorted out in just a few hours. I've ordered from them multiple times now and plan to keep coming back. Really grateful for how well they treat their customers!
Sarah M.May 3, 2023
I had such a great experience with Hunter on the customer service team! I was trying to send a gift order of wine to my sister who just bought her first home, but I accidentally used my own address instead of hers for shipping. I reached out through the contact form and also replied to my order confirmation email. Hunter got back to me right away and fixed everything without any hassle. What really impressed me was how friendly, professional, and genuinely helpful he was throughout the whole thing. This company is lucky to have someone like him working there!
Rachel P.Feb 1, 2023
Been a loyal customer for years and these guys consistently deliver. The wines are amazing and hard to find elsewhere, plus the prices are great for what you're getting. They make perfect gifts for others or yourself! Recently my delivery got messed up by the shipping company, but the team here jumped on it immediately. Hunter was absolutely fantastic to work with and got a replacement out to me in no time. The whole company really goes the extra mile and I can't say enough good things about them.
Wine Awesomeness Review FAQ
How is Wine Awesomeness rated overall?
Wine Awesomeness is rated 4.0 out of 5 based on 4 recent reviews. The majority of shoppers (75 percent) gave it a five-star rating, though one reviewer gave one star due to shipping delays.
What do shoppers praise most about Wine Awesomeness?
Reviewers consistently highlight the quality of wines offered, hard-to-find selections, competitive pricing, fast and careful packaging, and responsive customer service. Multiple customers noted that the support team, including staff member Hunter, resolves issues quickly and effectively.
What complaints have shoppers mentioned?
The primary complaint involves shipping delays, with one reviewer reporting an order stuck in transit without movement for an extended period. However, other reviewers indicated that when shipping issues occurred, Wine Awesomeness staff took immediate action to resolve them, suggesting such delays may be carrier-related rather than store-related.
Do shoppers recommend Wine Awesomeness?
Yes. Multiple reviewers described themselves as loyal, long-term customers and noted they would rate the store even higher if possible. Reviewers recommended the store for personal purchases and as a gift option.
How can I write a review for Wine Awesomeness on RetailCoupons.com?
You can submit a review on RetailCoupons.com by visiting the Wine Awesomeness store page and using the review submission form. Share details about your experience with wine quality, pricing, packaging, shipping, and customer service to help other shoppers make informed decisions.