Skis.com – Under New Ownership May 2023 Coupons & Promo Codes

I had some doubts based on what I'd read online, but this retailer actually came through for me. They had HH ski pants available in my size, which I couldn't track down anywhere else at that point in the season. I placed my order and got a shipping confirmation the same day. Pretty impressed.

Terrible company with misleading sales and product claims. They'll process your order and then never actually send it without you chasing them down. They use supply issues and other excuses when they can't maintain proper inventory.

This was awful. I bought a ski package as a Christmas present for my daughter and only received one item. I called to ask about the rest, and they said they don't have the inventory and need to cancel. The attitude was basically that it wasn't their concern. My daughter never got her holiday gift because of this. I won't ever use this company again. Very disappointed.

On two separate occasions, I was charged for items that never shipped. When I contacted them, both times I was told they were out of stock. Skip this company entirely.

Just like everyone else here, I ordered skis and only one showed up in stock. I figured I'd ask for an update on the status and that's when they informed me there was a system error and they had to cancel the whole thing. Why wouldn't they flag this before processing the charge in the first place? It's frustrating.

I don't normally write reviews online, but felt obligated to share my positive experience given all the negative comments I'd seen. I hadn't skied in twenty years but decided to get back into it and buy proper equipment this season. I researched thoroughly and purchased a full ski setup for roughly $1900, using their end-of-season deals. After ordering, I found all these bad reviews and got a bit worried, but that didn't last long. I ordered on Saturday morning and received everything by Wednesday afternoon. I got shipping emails with tracking for each package. I'm thrilled with my purchase and can't wait to test everything out on the slopes.

I hardly ever write reviews, but after seeing so many negative ones, I felt like I should share my actual experience. I'd been away from skiing for two decades and decided to get back into it this year. I ordered a complete ski package here for about $1900 and took advantage of their end-of-season pricing after doing thorough research. Once I placed my order, I found all the bad feedback and got nervous, but things moved quickly. I ordered on a Saturday and by the following Wednesday, everything had shipped and arrived. I got tracking emails for each shipment. Really happy with the purchase and can't wait to hit the slopes with my new gear next winter.

I placed two separate orders for skis. Both times, roughly two weeks later, I was told my orders had been cancelled.

Stay away from the entire summitsports.com family of websites. I unknowingly ordered from two different sites in their network and both had identical problems. Items supposedly weren't actually available, they don't respond to emails, and you have to call repeatedly just to get a refund. I dealt with these exact issues on both waterfitters.com and skis.com. Be careful out there.

Not sure how this business stays afloat. After I ordered some skis online, my order sat in 'processing' mode for nearly a week. When I finally called to check on it, they told me the skis were sold out. Apparently they were supposed to ship from the warehouse, but the bindings were missing. Nobody bothered reaching out to let me know, and my card got hit with a hold. I'd recommend looking elsewhere for your outdoor gear.

Made a pre-order for skis a month before, and the ship date was supposed to be last week. That date came and went with nothing. I sent two emails requesting an update or a new date but never heard back. Meanwhile, I saw the exact skis I ordered pop up in my size on their site, only to sell out again moments later. When I finally called, they said it was sold out again and cancelled everything. It's been a terrible experience and I won't be ordering from them again.

Ordered two pairs of ski boots and got only one. After waiting weeks and sending multiple emails with no reply, I found out the missing pair was no longer available. I'd give zero stars if I could.

I waited the two weeks my order showed. Then I started reading reviews and called to check on my boots. Turns out they're not even in stock and won't be for several months. That's unacceptable. Don't bother shopping on this website.

Definitely skip this place. I ordered several items way ahead of my ski vacation. Nothing happened. Customer service eventually called me back saying some stuff was out of stock but the rest was supposedly being shipped. Still nothing came. When I reached out again days later, I was told nothing had shipped at all. The agent actually admitted they use a model that ships from different locations, so they don't even know what inventory they actually have. It's wild that a major online retailer can't figure out basic inventory management.

This place is a complete scam. I ordered boots and waited over two weeks without a tracking number or the actual product. I finally emailed and got back a response saying there was a warehouse error and a tracking email would come right away. Nothing. I called and got the runaround from their rep. When I asked for a manager, they said everyone was on calls and promised a callback in a couple hours. That never happened. I emailed multiple times after with zero response. I ended up going to a local shop and had a great experience buying there instead. When I called to cancel, they processed it in about two minutes. Worst online shopping experience ever and I shop constantly. Do yourself a favor and buy your ski stuff somewhere else.