Sonic Drive-In Coupons & Promo Codes

Used to come here multiple times every week just for the half off drink deal on the app. That offer disappeared one day. I contacted support and they said it got swapped out for a snack coupon instead. That's not what I want. They supposedly made a ticket for the tech team to fix it on my account, but until that happens I'm leaving one star. I literally drove out of the parking lot and went to McDonald's instead because of this. They screwed up by trying to sneak a different coupon on me and lost a regular customer over it. Plus the app doesn't even work half the time anyway.

Took the family back to that Sonic in Lakeland for another chance after two previous mess ups. When I unwrapped my 2 sausage egg breakfast wraps, one of them had a napkin underneath it inside the wrapper, but the other didn't. That was weird so I asked about it. My wife brought it to the manager and she said that was impossible since they don't keep napkins in the kitchen. So I pointed out they must replenish lobby napkins somehow and asked about the cameras. She said she'd remake one for me. I asked for bacon instead so they wouldn't just hand me the same wrap back. She saw me standing at the counter watching, and then she loudly whispered to the cook that I was watching him work. Now I'm stuck waiting to see if I get sick from this. When I went to refill my drink, the manager spilled it and left to grab napkins from the kitchen to clean it up.

The breakfast coffee here is absolutely terrible, whether it's a recipe issue or the person making it. I could only get down about five sips before I had to throw the rest out. I really wouldn't suggest it to anyone unless you didn't like them.

Used the app to order, showed up at the window and checked in. The screen said it was being prepared, but nothing ever came. Waited fifteen minutes then called and they acted like they'd already finished and just forgotten. Still waiting for drinks after forty five minutes now. Why would I come here when I could buy a blender, ice cream, and ingredients at the store and make a drink myself in that amount of time? I should get a refund for both the order and my wasted time. This was at Altamonte. Eventually I had to go inside and ask again. Turns out they hadn't even started making my order, so I was just sitting there for absolutely nothing. Called for a refund. This is crazy.

The Sonic near me has really turned things around lately. The staff has gotten way better, the food quality is noticeably improved, and orders come out faster. Yeah it still takes a bit even with the app, but honestly for a fast food place, Sonic is doing much better than before.

Been to this Sonic in Trussville three times and every visit is terrible. Last time I sat there for thirty minutes because the lady at the window couldn't get my order straight. I ordered 2 drinks, walked away with 4, got billed for 3, and all of them were completely wrong. Got a free replacement drink that was also messed up. When I came in to order today, she cut me off while I was talking and made me sit there without saying anything for about fifteen minutes. When I still wasn't done ordering, she left and forced me to come up to the window while I was still looking at the menu. Then she got my order wrong two separate times. She was really nasty about it too. Her vape fell out of her pocket onto the ground, which is something I know is against the rules, especially in the food prep area. Just wanted to give you a heads up.

Third time at this location in Trussville and it was a disaster again. Had to sit in my car for half an hour because the girl taking my order messed it up. I ordered 2 drinks and drove away with 4, got charged for 3, and they were all wrong anyway. Then got a free replacement that was still incorrect. When I was ordering this time, she interrupted me mid order and made me sit there silent for fifteen minutes. Then while I was still going through the menu, she went outside and made me come to the window even though I wasn't finished. My order was wrong twice after that. She was rude, and her vape actually fell out and hit the ground. I've read that's against company policy, especially in the kitchen area. Just wanted to share what happened.

Their burgers have gone downhill. They used to have actual quality meat but now there's a chemical taste in every burger. It's really gross. Won't be eating here again.

The burgers here taste terrible now. Their meat used to be quality, but lately I can taste chemicals in every bite. It's disgusting. I won't be coming back to eat here anymore.

They're advertising a seven item $1.99 value menu and it's listed right there on their website too. I went to place an order for several of those items and got told at the drive thru window that three of them had been discontinued. The responses from this employee were really short and dismissive, so I just left. Found another location that had zero problem serving me any of those seven items. The staff at the first place must not care enough or be too lazy to learn how to sell items corporate is heavily pushing. Not going back there.

Sonic advertises this seven item value menu for $1.99 per item both in their ads and on their website. I went to the location to order a bunch of these items, but the person taking my order at the drive thru said three of the seven had been discontinued. After getting short answers from her, I just drove off. I went to another location across town instead and they had absolutely no problem making any and all of those same seven menu items. The staff at that first location must be either too unmotivated or just don't care enough to know how to serve items that corporate is heavily advertising. That's my last visit there.

Sonic is promoting a seven item menu at $1.99 each on their website and ads, but when I went to order multiple items from that list, the worker at the drive thru window told me three of them had been pulled. She was really rude about it too, so I just left and went somewhere else. I tried another location and they had zero problem making any of those seven items. Seems like that first store was either too lazy or just didn't care enough to bother selling what corporate is pushing. I'm not going back there.

This location seems to deliberately get orders wrong. I provide detailed instructions through the app each time, but they ignore them consistently. Last time I ordered a strawberry lemonade without ice and obviously got it wrong again. Why not just add a surcharge for special requests instead of constantly messing up and wasting product? This back and forth is annoying for everyone involved.

My orders keep coming back wrong on purpose. They have my exact specifications right there in the app, yet somehow mess it up every single visit. I asked for a strawberry lemonade with no ice and they can't seem to get it right. Honestly, just charge me extra for modifications instead of continuously screwing up my order and wasting ingredients. It's frustrating for both of us.

Got 2 medium turtle blast shakes but had to wait from 9:46 PM until 10:07. It was just me in the whole drive thru and seating area, yet the employees were just standing around, laughing, in no hurry. Would be different if it was packed, but it wasn't. This was at the Coweta, Oklahoma place.