Spirit Promo Codes for December 2025: Wing of Savings

Airline booked me a random ticket and refused refund

I booked a one-way ticket from Cleveland to Lima on Spirit airline (Oct 22, 2025). The day of flight (Dec 8, 2025), I was told by Spirit counter personnel that I must have a return ticket to get through immigration. Without it, he won't let me fly. The solution was "simple" he said: He booked a random ticket from Lima to Fort Lauderdale for me and told me that I could cancel the ticket within 24 hours of booking ticket for a full refund. But when I got to Lima hours later and tried to cancel ticket, I found he booked the ticket on the old reservation number (CM436T) and the online app refused to give me full refund. I called Spirit air the next morning and spoke to their managers (the first phone call was within the 24 hour of booking the ticket) and was assured that I will get the full refund notice in my Gmail within one hour. Several hours later, no refund email. So I called again, now I was told the booking was over24 hours ago and they refuse to refund me money for that reason. They need "10 business day" to review the case. I told them the random return flight date was 10 days from now. They then said wait another 48 hours. I have the timed receipt for the second booking to prove that it's a separate booking. Now I am bounced all over the phone. It's a big scam to create extraordinary obstacle to scam my money. I am stuck with a random plane ticket and out $166.88.

8hr delay

8hr delay, into thr next day, and this isn't thr first time to happen.

This company is all about fees and…

This company is all about fees and never giving you one iota that you expect. They're a low cost airline and for that you have to book early. Ah, so some brilliant little wankers have figured out that by jacking up change and cancel fees they can make the money back when people have to change their plans. But it's still fraudulent. OK, I'm canceling 30-60 days in advance. $79. A rip-off but I understand that's their business model. But that was just the CACELLATION fee. That's a change, and you have a $99 change fee on top of it. I just cancelled a flight 45 days out and was chared $178. For a $179 flight. Connections are awful. DFW to Key West? You'll spend 5-7 hours in Ft. Lauderdale. And they play the software fraud card. "Oh, so sorry we seem to be having a system glitch". Which keeps you from cancelling properly. On the aforementioned $178 charge I spent 5 hours with their virtual assistant to get a real person. Sounded great. "I've reviewed your conversation with the VA and I'm going to take 1-2 minutes to familiarize with your issue". 10 minutes later, it's the bot again. "How can I help you?" "Where is the agent I was supposed to be talking to?" "Oh, you want an agent?", queue another hours long wait. "Poor us, we struggle to make our systems work". And you pay the price. I wondered why you can't cancel one of their flights from Expedia. Seemed odd, as you can everything else. Now I know. ANYTHING to get you to run out of time and pay a penalty.

Avoid this agency

Avoid this agency! They will change your flight and offer to refund you, but they will simply cancel your ticket and never refund you! They still refuse to refund me and are deleting my comments.

Terrible Experience – Flight Cancelled and Poor Customer Service

My outbound flight was cancelled while I was already on board, causing a huge inconvenience. I requested a refund for the cancelled flight, but Spirit Airlines cancelled my entire reservation, including my return flight that was not cancelled.No assistance was provided: no meals, no hotel, nothing to help with the disruption. I had to purchase a new outbound flight with another airline at a much higher cost, and I also had to repurchase my return flight at double the original price.This was an extremely frustrating experience, and I would not recommend Spirit Airlines due to their poor handling of cancellations and complete lack of customer care.

Worst airline ever

Worst airline ever! They left me at the gate for no reason after making me pay extra for a folded backpack. Total scam!

Extremely Disappointed with Spirit Airline

Extremely Disappointed with Spirit Airlines Customer ServiceI had a terrible experience with Spirit Airlines’ customer service. I requested help with canceling a flight due to my health provider recommending I not travel for two weeks due to having the flu. My ticket cost $169, and after waiting over 15 minutes for a response in their chat, the representative finally replied — only to offer me a $25.98 credit. That’s barely a fraction of what I paid!To make matters worse, as soon as I questioned the offer, the agent abruptly ended the chat without offering any real explanation or resolution. It felt like they just wanted to get rid of me instead of helping solve the issue.I understand budget airlines have stricter policies, but there’s a big difference between being cost-conscious and being completely dismissive of customers. I expected at least some effort to address my concern or show empathy — instead, I got poor communication and a token refund that falls far short of fair value.I would have been traveling with family, and this is the airline they selected. This was my first experience, and it will be the last with this company. This is the worst customer experience I have had with an airline.

Spirit unethical practices

They changed my flight with no notice and gave me no option for a refund or to pick a different flight. When I contacted them about it they basically told me that they're allowed to change my flight without any notice and it's not their responsibility to make sure I get home.

Avoid Spirit Airlines at all costs

Avoid Spirit Airlines at all costs – worst travel experience everMy flight with Spirit Airlines was canceled at the very last minute with absolutely no explanation and no compensation of any kind. Because of this, I lost my hotel reservation, missed an important trip I had planned for over two months, and ended up spending extra money trying to fix a situation that Spirit completely caused.The airline didn’t care at all about the passengers left stranded, didn’t offer meals, transportation, or even basic assistance. It’s unbelievable how little responsibility they take for ruining people’s plans.This was by far the worst travel experience of my life, and I will never, ever fly with Spirit Airlines again. I strongly recommend everyone avoid this airline if you value your time, money, and peace of mind.

Don’t book Spirit Airlines… you’ll regret it

My flight changed gates almost 8 times! Once I finally got on the plane, the flight attendants poked me on the shoulder to put on airplane mode, when the plane wasn’t even taking off yet! I am never flying this airline again!

Completely Clueless and Insensitive During a Federal Shutdown

I have never experienced customer service this bad. I tried multiple times to cancel my flight with Spirit Airlines because, as a federal employee affected by the government shutdown, my approved time off was canceled and I can’t travel.I reached out through both chat and phone, explained my situation, and was met with absolute confusion. One agent asked me to submit proof documents such as a Subpoena, Court Order, or Jury Summons, which makes no sense at all. Another person asked for a Letter of Deployment and Notice of Governing Body, clearly confusing federal civilian employees with military personnel.Finally, after wasting hours, a “supervisor” told me the only way to resolve this was to go in person to the airport and speak with someone in the U.S. This just confirmed what I already suspected, that Spirit is outsourcing customer service to people who have no idea what they’re talking about.To make matters worse, when I mentioned that I was working without getting paid during the shutdown, one employee actually said, “Amazing.” That was beyond offensive and completely tone-deaf.This entire experience was infuriating, demeaning, and unprofessional. Spirit Airlines clearly trains their staff poorly, has no empathy for customers facing real-life hardships, and makes an already stressful situation even worse.

I had a flight to Detroit on September…

I had a flight to Detroit on September 26th. I added luggage after the original booking because as of 9/23/25 Spirit airlines were offering 2 free checked bags if you had their World Elite CC. Awesome! New perk for Card holders. However, when I added luggage and used my World Elite CC I was charged. When I was in flight I used my CC to purchase a few drinks because you get 25% off on your purchase. The attendant said to me " you know the new perk for card holders is free checked luggage" I said, yes i know but i was charged so I'll need to call CS when I return home from my trip to get a credit. She confirmed they had an issue with loading into their system, but they would definitely give me credit. I called when I returned home from my trip was on chat with them for over an hour and a half after several transfers, they said I would receive a credit and could take to 7 days. That was 3 weeks ago. Today I called because I hadn't received credit. After a few transfers to other people, and literally almost 3 hours on chat ( no exaggeration) this is what Rushawn the CS agent that I was dealing with said......There is an option there on any valid reservations to indicate to the system that you have the World Elite Mastercard. I am seeing that you did not select that, you added normal checked bags on September 24, 2025 and that is why the system charged you. This offer has been in effect from September 23, 2025.I have checked on the information and after further review, I must apologize as you're not eligible for a refund. I am seeing that the matter was sent to refund team, but was denied. To get the free bags you would have had to do this on the website. This offer has been in effect from September 23, 2025 and you did not add the free bags online.Just so you know, it doesn't have an option and there is no other way to add bags other than through your reservation so how can he say I didn't add them online? The only thing it ask for is for payment and since I paid for it with my 'Spirit World Elite CC" wouldn't they know? They've always been overpriced on add on's. The flight in general is not bad. But how can they not make this right? $128 for 1 bag round trip is crazy! I would hope that Spirit would make this right. Especially, the current financial situation that they are in. I've been a Free Spirit member since 2008.More than disappointed in them!!

Extremely Unprofessional and Uneducated Staff at Philadelphia Airport

I had one of the worst travel experiences of my life with Spirit Airlines. I booked an entire one-week trip to Punta Cana, paying for both my flight and hotel. When I arrived at the Philadelphia airport, the Spirit Airlines staff were completely unknowledgeable and unprofessional.The agent at the counter didn’t even know what a U.S. permanent resident card (Green Card) was. She acted confused, called her supervisor, and instead of checking official guidelines or even searching online, they both insisted that I couldn’t board my flight. They treated my Green Card as if it were just a regular ID or driver’s license, not a legal document proving permanent residency in the United States.Because of their ignorance, I missed my flight and was extremely stressed after an entire week of travel planning. While they refunded me, that doesn’t make up for the anxiety and inconvenience I went through.To make things worse, I later booked a new flight to Newark Airport with United Airlines, and they had absolutely no issues — they verified my documents properly, were professional, and treated me with respect.Spirit Airlines needs to train their staff better and educate them about international travel requirements, especially what a Green Card is. No passenger should ever have to go through this type of situation because of an airline’s lack of knowledge.

smooth experience

What a smooth experience. This is the most underrated airline ever. Flown it 25 times and flight attendants are always funny

NEVER AGAIN!!!

NEVER again!!! We packed so light, we didn’t even have to mess with any extra fees of any kind, and we bought no upgrades, like seating, Wi-Fi, etc… BUT….We were delayed at (Las Vegas) airport for NO reason (later were told they couldn't find the captain!) for nearly two hours. When we finally boarded, it started raining, and there was a thunderstorm headed our way. However, it dissipated and never arrived. But they announced that the flight is being canceled anyway (AFTER the storm dissipated), and that we needed to exit the plane, and re-book a flight to our destination. This can be difficult for 228 upset passengers, especially when there are no other flights going to that destination the same day, and their next flight can't accommodate those 228 passengers the next day. Spirit absolutely doesn't care one bit. They did offer a discount voucher for a hotel and a "hopeful" flight within 24-48 hours... Really??? Unfortunately, we had to grab a rental car and drive 22 straight hours to get home. Trust me, we will spread the word to everyone we know,, and we will DEF spend more to fly a better airline. PLEASE DO THE SAME!!!!

Nice!

Easy trip. Crew was pleasant. Plane was very clean.

Dont you ever again fly too close to…

Dont you ever again fly too close to air force one. Are you OK? That is insane to casually think its ok to fly in Air Force one path.

The staff was rude from the beginning

The staff was rude from the beginning. Vegas to Baltimore. Spirit hides their luggage fee well, so I had to pay 99$ at the gate. Many others had too. All very unfriendly. On the plane it was icy, everyone was wrapped in their cloth. I asked if it could be made warmer and got this answer from the arrogant air hostesses” No, we like it this cold. Take a blanket”, and made a face at me. Of course, there are no blankets available. Such arrogance. Never again, it's not even cheap.

Flying Experience (IDK The date)

What a smooth experience! The Takeoff and the Landing was smooth! Everyone should fly it! Once, I did it from the IAH Airport to the Atlanta, Georgia Airport. Then, Atlanta, Georgia, to the IAH Airport. We packed our own food. P.S. I did not do unattended child. P.S.S. IDK the date I flew Spirit Airlines. P.S.S.S. I have a Spirit Airlines Airbus Plane Model.

What an ordeal :(

What an ordeal :(Spirit cancelled my departing flight and it took a VERY LONG time to get refunded for what ended up only being a portion of the flights! They only refunded for the actual flight tickets and not the additional baggage I had paid for! I'm in a little shocked to be honest at how such a big company can do this and think it's ok...