About Stanley
Founded in 1913 by inventor William Stanley Jr., the Stanley brand has a simple goal: to make products that are "Built For Life." They're not just about making tumblers and bottles; they're about helping you enjoy your daily adventures, whether that's a trip to the office or a hike up a mountain.
What's special about Stanley is their commitment to a greener world. For over a century, they've been creating reusable, super-durable products to help everyone reduce waste. They’ve always been about keeping your "warms warm and colds cold," and that's a promise they still deliver on today.
Redeeming Your Stanley Discount Code
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Shop on Stanley1913.com and add the items you want to your cart by clicking "ADD TO CART."
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When you're ready to check out, click the "cart icon" in the top right corner. From the cart menu, click "CHECK OUT."
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On the checkout page, look for the text box labeled "Gift card or discount code" on the right side of the screen.
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Type or paste your Stanley discount code into the box.
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Click the "Apply" button and your discount will be added to your order total.
What To Do If Your Stanley Promo Code Isn't Working
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Make sure you typed your Stanley coupon correctly.
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Check that your cart meets any requirements, such as a minimum purchase amount.
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Be sure the code is still valid and hasn't expired.
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If you're still having trouble, try a different Stanley promo code from Retail Coupons.
Combining Stanley Coupons
The Stanley checkout will only let you use one coupon/ discount code on your order at a time. Also, you cannot use a code on items that are already on sale, on clearance, or part of another special offer. To get the best deal, it's a good idea to check the rules for each of your coupons before you decide which one to use.
What Is the Stanley Return Policy?
Stanley accepts returns of items that are unused, undamaged, and in their original packaging. To qualify for a return, the item must have been purchased from the Stanley website and returned within 30 days of the delivery date.
It's important to note that customized items cannot be returned. While Stanley processes returns as quickly as possible, there may sometimes be delays.
What Is the Stanley Soft Goods Product Warranty?
The warranty covers any problems with the materials and craftsmanship, such as issues with zippers, buckles, fabrics, and seams, as long as the product is used and cared for as it should be. This warranty is only for products you've bought from Stanley or an authorized seller.
Stanley offers a 3-year limited warranty on their soft goods for any issues caused by a manufacturing defect.
To make a claim, you need to fill out a claim form. They might ask you for proof of purchase or for you to send the faulty product back. In some cases, they'll ask for photos or videos to see the problem.
If your claim is approved, they will either repair or replace your product with a similar one. If a similar product isn't available, they will contact you to discuss other options. Please know that a replacement might not be the exact same color or finish.
What You Need to Know About Stanley Club Rewards
Want to receive even more? Then you should know about the Stanley Club Rewards. This is a loyalty program that offers exclusive benefits and discounts. It's free to join; simply create an account on their website.
The program has three tiers: Member, VIP (300+ points), and All-Access (600+ points). You earn 1 point for every $1 spent, with other ways to earn points like creating an account. Higher tiers give you early access to new products and sales. Points and tier status expire after one year.
Stanley Customer Service
To contact Stanley Customer Service, you can do it in a few ways. For a direct conversation with a representative, you can call them at 1-800-251-4535. Phone support is available Monday through Friday from 6 a.m. to 4 p.m. PST, and on Saturday and Sunday from 6 a.m. to 3 p.m. PST.
For general questions or help with an order, you can use the help and support link on their website to connect with an agent. If you have a specific warranty claim for a damaged or defective item, you can use a separate link to submit a claim form.
