TD Ameritrade Coupons & Promo Codes

I nearly lost everything until I got outside help that actually knew what they were doing. Got my situation straightened out pretty quick after that.

I don't trust this operation at all. Something is seriously wrong here that nobody is talking about.

I'm urging anyone reading this to report what I've experienced with this company. You'll thank me once you know the truth about how they operate.

I created an account to do options trading. When I tried to add money through the phone, the system wouldn't let me go through with it. Customer service was pretty rude about telling me to just use a computer or the website instead. Getting logged in was a pain too - they make you use an authenticator app and I had to reset my password several times because of tight timeout limits. After a rude interaction with customer service, we decided this wasn't worth the hassle and abandoned the account. I'm sticking with another platform instead.

This is the second day in a row my account has been down. Yesterday was bad, but today was worse - my Thinkorswim kept switching back to regular Ameritrade which blocked me from trading. Then the whole system went offline. I'm part of an active trading group and plenty of other members were having the exact same problems. The outages were definitely affecting a ton of people. When your platform crashes, traders stuck in positions can't get out, and people wanting to enter new trades are completely blocked. There's a phone option but I sat on hold for over an hour while the market tanked and I couldn't do anything. It's clear they're overwhelmed by how many users they have right now, which is why the customer support line is packed and the system went down for nearly an hour and a half, with problems still happening.

They treat their customers like we don't matter. I came over from Options express when Schwab took over, and then stuck with them through the TD Ameritrade takeover, staying loyal for fifteen years. But that's over now. Their system causes problems but they never own up to them. They collect their fees while we're stuck with the losses from their mistakes and poor system integrations. Stay away from TD. You'll regret signing up.

They don't care about their customers. I've stuck with them through everything, starting back with Options express when Schwab bought it, then through to the TD merger fifteen years ago. I've been loyal all this time but they've lost me. They mess up constantly on the platform side but refuse to take responsibility. They keep the commissions while we eat the losses from their glitches and their system failures. If you're thinking about opening an account, I'm telling you right now - don't do it. You'll just end up regretting it.

Their website for handling account management stuff like transfers and deposits doesn't work when it's business hours in Asia. When you reach out via email, the reps send back generic responses that make it obvious they didn't even read what you wrote. Nothing moves forward that way so they direct you to use their message center. Except you can't access the message center if the website isn't working. It's absolutely maddening.

I've hit my breaking point with this company constantly restricting access to my IRA account. They're charging me $75 just to move it, which is outrageous. And get this - they disabled the account again and acted like that was some normal thing that happens. The representative said they'd "turn it back on for now" but kept insisting the account was already closed and should have been moved electronically. So why hasn't that happened? This is a shady operation and I'm done. I'll be filing a complaint with the NASD because something needs to change here.

I feel like I was misled by the way they handled my account. It was a frustrating experience dealing with the way they managed my profile.

They're basically thieves. They took my money and refused to give it back until I had to bring in outside help to get my refund processed through the system.

This company is irresponsible and I can't recommend them. They'll drop you without warning. If you do manage to stay with them, trying to transfer your account is an absolute nightmare that never seems to end. Emails get ignored, phone calls get cut off after you've been waiting for hours. Seriously, unless you're already stuck with them, please go anywhere else. This place is genuinely terrible.

The customer service is really poor and they're not friendly about it. They couldn't resolve my app issue and basically told me that's just how it is. When I objected to that, they just shut down the conversation. I would absolutely close my account if it was an option.

The customer service here is awful and the reps are incredibly rude. They didn't actually fix my app problem and just basically said too bad. When I pushed back on that response, they just ended the chat on me. I'd leave in a heartbeat if I could.

We've been waiting since December for them to move our Inherited IRA to our credit union and they keep dragging their feet. They blame us for the holdup and claim our paperwork is wrong, but calling to get real answers is pointless because their phone support staff can't help you.