Timex Coupons & Promo Codes

Bought myself a watch and DHL claimed they dropped it off at my place with my signature, but I was out working at the time. Got in touch with support right away and had to keep sending emails because they wouldn't reply. They made me sign some form saying I'd help with DHL and police involvement, then crickets. No replacement watch, no follow-up, nothing. Will never give this company my money again.

Over the last four years I've bought two Expedition North watches online and both have been letdowns. They seem fine for a couple of days then just quit working and I have to restart them. Super frustrating. Can't really trust them now.

Don't order from here. Placed my order at the tail end of November and it's mid-December with still nothing. Customer service? More like customer non-service. They never respond and can't explain anything that goes wrong. Save your money and buy elsewhere.

Had my Easy Reader watch for just over a week when the leather band disintegrated. Pretty sure this is a manufacturing flaw from overseas. The people handling customer service? Total letdown. Refused to send a replacement band. Their solution was shipping out a completely new watch once I mailed the broken one back, with a wait time of about 3 months for the replacement. Timex used to be known for toughness and quality. These days, the only thing getting beat is the customer's wallet. This junk is heading straight to the trash since they wouldn't replace a simple band after barely wearing it.

Got an Ironman watch straight from the Timex UK site. Put it on for two weeks. Wore it bathing a couple times and water got into the display. The watch is completely dead now. Getting it returned turned into a nightmare. Decided it wasn't worth the hassle so I just tossed it and took the loss.

Can't believe Timex even got a single star from anyone! Went on their site to purchase a watch and they advertised a 15% off promo code coming to me 'shortly'. Threw it in my cart and waited for that code that never showed up. Tried calling them and just got robotic replies or automated responses. Gave up after nearly two days of trying to reach an actual human. The whole operation is disappointing. Switched over to Casio and their customer treatment is way better.

Placed an order over ten days back and absolutely nothing has changed - no shipment updates, no messages from the company, nobody to actually talk to about it. I can't even switch where it's being delivered or cancel the whole thing. Customer support is completely MIA. For a company like Timex, this is honestly unacceptable. Once they take your payment, you're basically forgotten. Stay away unless they seriously overhaul how they handle customers.

Absolutely terrible. Total scam outfit. Do not place an order with them.

Got a Timex Expedition with chronograph as a birthday present. After five weeks, none of the buttons work at all. Can't set the time, the stopwatch doesn't function, and the indiglo button just stays on unless I yank it really hard. Called them about warranty and they want me to ship it way off somewhere with a two to three month turnaround, plus they won't tell me the repair cost upfront. Totally let down by a brand I've trusted for over four decades.

Dropped a decent amount of cash on a snoopy watch and the mechanism stopped working. All I wanted was to exchange it for another one, but they made me go through a return instead. Now they're saying they never got it back, so I'm out both the watch and my money. Just do the math and shop somewhere else.

Caught Timex running an unreal 50% off promotion so I grabbed two watches. Both showed up at the same time, but one was damaged. I reached out and they printed a return label and sent it to me within an hour. Popped it in the mail on Saturday, and by the following Wednesday they texted me that they got it and issued my refund immediately. Timex is completely reliable and I'll shop with them again. The other watch is absolutely gorgeous, I adore wearing it. Timex gives fantastic value and I've got two now with plans to keep collecting.

Bought a Timex and ran into trouble with the chronograph button a few months later. Sent it back about a month before warranty ran out. It sat at the shipping facility for more than a month before moving. Then nothing for months after they got it. Sent an email asking for an update and they take a full week just to respond, always saying to hang tight. It's been over half a year now and still waiting. My most recent message has gone unanswered for almost a week. Pretty sure I'm never seeing that watch again. Definitely going with a different brand next time.

Got a new Timex and the chronograph button started acting up after a couple months. Submitted it for warranty service with about a month left on the coverage. The item was stuck at the post office for over a month before getting shipped out. After they received it, radio silence for two months straight. Finally emailed to check on things and got told to just wait, with responses taking a full week each time. Now it's past half a year and still no watch. My latest message asking for an update hasn't been answered in almost a week. At this point I'm convinced I'm never getting it back. Timex lost a customer for life.

Horrible customer service experience. They advertise a simple returns process but it's anything but. Bought a watch that arrived fast enough, but it wasn't right for who I was buying it for. Tried to set up a return and got nowhere. Responses come in quick but seem automated, and even though they say they'll generate a shipping label, it never actually happens. Attempted to reach a real person repeatedly with zero luck. Do yourself a favor and look elsewhere.

Always respected Timex as a brand, but they really let me down with how they handled my limited-edition watch order. Ordered a limited-edition piece that showed as in stock on the site. Got my confirmation and waited eagerly for ten days. Then they emailed saying they couldn't fulfill it because it wasn't available anymore. What bugs me is while I'm getting told it's sold out, I'm seeing other people online with pictures of the exact same watch. Feels like my order got pushed to the back of the line or forgotten about. They threw a 30% discount for future shopping at me, but when they already have 25% off across the board, it barely feels like an apology. Mistakes happen, I get it, but the delayed responses, no real solution offered, and a discount that doesn't match what I lost has made me question whether I'd ever order from Timex again. Hoping they fix their stock management and how they communicate with customers.