About West Marine
West Marine began its operations in 1968, evolving from a simple nylon rope mail-order service to become the world's largest boating supply retailer.
This success is rooted in the founder's vision to improve the disorganized shopping experience of traditional stores. The company's core mission is to outfit, educate, and inspire boaters.
Today, with over 230 stores and a comprehensive online presence, West Marine distinguishes itself by offering a vast selection and ensuring that its associates are intimately familiar with the boating needs of customers.
Redeeming Your West Marine Promo Code
- Browse WestMarine.com and place the items you want into your cart.
- When you’re ready to pay, click the shopping cart icon.
- Type your West Marine promo code into the “Enter Promo Code” box on the right side.
- Hit “Apply” to enjoy your savings.
What To Do If Your West Marine Promo Code Isn't Working
- Make sure you typed your West Marine promo code correctly.
- Ensure your order meets any requirements, like a minimum purchase amount.
- Be sure the discount code is still valid and hasn't expired.
- If you're still having trouble, try a different West Marine promo code from Retail Coupons.
Combining West Marine Coupons
You can only use one West Marine promo code per order, but there are still other ways to save. For example, get free shipping on orders over $99 or shop seasonal sales for extra discounts.
What Is the West Marine Returns & Exchanges Policy?
If you are dissatisfied with a product for any reason, you can return within 60 days of purchase for an easy exchange or full refund.
To receive a refund to your original form of payment, the item must be accompanied by proof of purchase, be in its original packaging, and remain in new condition.
A major benefit for members of the West Advantage Rewards program is that they do not require a receipt for a refund or replacement. However, if any customer makes a return without a receipt, the refund will be processed at the lowest sale price and issued as a West Marine gift card.
It’s important to note that certain items cannot be returned, including customized products, cut lengths of wire or chain, registered items (like EPIRBs), and products that have been previously installed.
Also, Special Order returns may be subject to a 20% restocking fee. However, the company offers a No Hassle, Guaranteed policy for all West Marine Branded Products, assuring a replacement or credit if you are ever dissatisfied.
What You Need to Know About West Advantage Rewards
The West Advantage Rewards program is the best way to get more from your boating budget. You can start earning right away with the free Silver Membership, which gets you 1% back on purchases and access to members-only sales.
For serious boaters, you can upgrade to the Gold Membership for just $25 per year to earn 4% on eligible purchases - four times faster!
Plus, Gold members receive a $15 off $100 Welcome Coupon and a Basic BoatU.S. Membership, including 24/7 towing dispatch. Join Gold today to start saving big and gain peace of mind on the water.
West Marine Customer Service
For immediate assistance, you can use the Live Chat feature, which is available on Weekdays from 10:00 AM to 7:00 PM ET for both North America and International customers.
If you prefer to find information yourself, the Help Center offers extensive resources covering all aspects of customer service, including Shipping Information, Returns, Ordering, International Orders, and various company policies. You can also use the Order Lookup feature directly on the page to view your current order status quickly.
