Things Remembered Coupons & Promo Codes

I had a really disappointing experience with this purchase. Back when they had physical stores, I shopped with them regularly and received amazing personalized gifts that I still treasure today. Now that they're online only, I haven't returned and honestly won't be back. The child's cross necklace I ordered arrived in adult sizing with noticeably lower quality than expected. When I tried to get a return, they refused because of minimal engraving on the back. It's frustrating that they advertised this as a children's item but sent me an adult sized piece and won't accept it back. That kind of misleading marketing combined with their refusal to help is just wrong. Their quality has definitely gone downhill since they closed their retail locations.

I paid extra for rush delivery so my item would get here before Easter. Instead, they shipped it standard delivery even though they charged me for express. Sure they gave back the shipping fee, but now I'm stuck spending my time returning it to a store because it won't arrive when I needed it.

My wife ordered robes as a Valentine's Day gift for us several weeks ago. When they arrived, the branding was placed completely wrong. After reporting the problem with photos, they apologized and sent replacements. The next pair showed up with switched sizes, which was another mistake on their part. My wife sent pictures again and got another apology along with a replacement order. The third attempt, only my wife's robe came in the correct size with proper branding, but mine was missing from the shipment. We contacted them once more, but got a dismissive response suggesting my wife must be hard to please. We've emailed multiple times asking them to simply send our order correctly as promised. We don't want refunds or credits, just what we ordered. They need to do their job properly.

I grabbed the Engraved Corkcicle 16oz Insulated Mug in Burnt Wood and it's become my favorite cup for everything. First thing I noticed was how nice it looks. That burnt wood finish has a cool rustic vibe that matches my kitchen perfectly. The insulation is really impressive, keeping my coffee piping hot for hours during those long work from home stretches. I've also used it with cold drinks and it keeps them chilled just as well. Being able to use it for both hot and cold beverages makes it super versatile. The 16oz size is ideal too, enough for a proper coffee without being cumbersome. The grip is comfortable and makes sipping enjoyable. One thing though, the engraving isn't super deep, so I do wonder how long it'll stay looking good. I hand wash it instead of using the dishwasher to be safe with the finish. Overall, it's a fantastic product.

The monogram design on my socks came out unclear and when I contacted them about it, they wouldn't offer a full refund. Instead they pushed a partial refund or store credit to buy something else that wouldn't meet my standards anyway. I'm not shopping there anymore and definitely spreading the word about my experience to others.

I ordered a personalized picture frame online. At checkout, they'd automatically added a $2.99 picture and a $7.99 ornament to my cart without my permission. I unchecked both items before finishing my purchase. When my order arrived, both items were in the box and charged to my card! This feels like a straight up scam and honestly should be illegal. Nobody should be forced to pay for something they didn't choose. Why do companies get away with automatically adding stuff? Their support team told me I confirmed the order so too bad. That's ridiculous. I'll never buy from them or any company that pulls this stunt again.

This is my second time ordering from them after taking a break for several years. The company has really stepped up their game and keeps getting better.

Everything matched what I saw online. Delivery and shipping both happened super fast. The personalization process was straightforward and the pricing felt fair. I'm sad they don't have physical locations in my area anymore, but I'm really thankful they still offer online shopping.

When I messed up placing my initial order, I called customer service in a panic. The representative was incredibly helpful and genuinely kind. I was really pleased with how they handled it and I'll definitely be a repeat customer.

I goofed up when placing my initial order and panicked calling their customer service team. The representative who helped me was incredibly kind and went above and beyond to assist. Their support really impressed me and I'm definitely planning to shop with them again.

The site is straightforward and user friendly. My engraved crystal vase came beautifully done and arrived in perfect condition without any damage. Delivery was faster than expected and totally blew me away. I've made multiple purchases from them over time and feel confident recommending them. I'd order from them without hesitation.

The quality was really poor and the personalization came out completely wrong. When I called to talk to customer service, they hung up on me and then offered 50% off if I wanted to reorder and let them mess up again. Do yourself a favor and order somewhere that actually cares about getting things right. I'm frustrated I didn't read reviews beforehand because I trusted them with something really important and they let me down bad.

What a wonderful heart keepsake for my granddaughter. The engraving on both sides made it extra meaningful and personal. It's absolutely gorgeous and will be something she treasures knowing it came from her grandmother's love.

Years ago my daughter gave me a beautiful snow globe with two white doves and a staircase to Heaven that played a tune. I wanted to know more about the song because the melody was so pretty. When I found out what it was actually about, I was devastated. Apparently it's about a woman in a compromising profession dealing with heartbreak. That had absolutely nothing to do with the snowglobe and it felt wrong. As someone with my faith, this completely contradicted what the globe represented and it hurt to know what we'd been listening to. It felt disrespectful, so I had to get rid of it.

I noticed a music box priced at $69 on one day and again on February 5, but when I tried to check out the very next morning on February 6, the price had jumped up by $90 without explanation. Why such a drastic increase?