brylanehome Coupons & Promo Codes

Stay away from this company. My order sat for forever with no heads up about delays so I finally cancelled it. I think it was coming from somewhere overseas like China. Thought that was the end of it and returned what did arrive. Then I started getting emails claiming I owed them money and had payment issues. They sent me proof I got the package but it was actually from a different order. Now they're threatening to send it to collections. Unreal.

Total scam company. Got a pop up Christmas tree and the lights died within one season. They refused to replace it and only offered $27 as compensation. High prices and zero product support.

Ordered a multicolor LED light tree but they shipped a poinsettia instead. Customer service gave me partial shipping credit and a 20 percent discount but I had to pay to ship the wrong item back myself. The tree was $112 and the cheapest return shipping alone was $122. Don't waste your money here.

Ordered a Christmas tree with a November 13th delivery date listed on their website. When I checked the next day after not getting it, they said it was with FedEx. Would have been nice to hear that earlier. Now FedEx says they don't even have the tracking info. Never shopping there again. Complete disaster.

Don't order from here if you expect any accountability for delivery or service. They don't care and their customer support is useless. I ordered bedding on October 16th and the tracking got stuck on October 22nd saying out for delivery. Almost two weeks later it never showed. Called twice and emailed once but got the same robotic response both times that didn't help at all. They wouldn't contact their carrier themselves or do anything to fix it. Just told me to call the shipping company myself. Total failure on their part.

Nearly bought two sheet sets until I noticed shipping was $25 on a $120 order. So many other companies give free shipping on $49 plus purchases. Cancelled before entering my card info.

Backed out of ordering sheets when I saw the shipping was $25 on a $120 purchase. Other retailers offer free shipping at $49 or more. Glad I didn't waste my money.

Purchased vertical blinds for a sliding door and they're the worst blinds I've ever owned. Paid over $100 for something that's barely worth $10 and probably won't last long. The blinds barely slide on the track. You'd have to stand on a ladder and push them by hand just to move them because the control wand doesn't work. Poorly made and poorly designed. Complete scam.

Should have checked reviews first. I cancelled my order just 1 minute after placing it through their chat but they charged me $24 for shipping anyway. When they finally got back to me hours later they said it was already in processing and couldn't stop it. Total nonsense. I bet they'll charge me return shipping too. Skip this place and tell everyone else to as well.

Can absolutely confirm this is a scam website.

Absolutely a scam site, no question about it.

This is definitely a scam operation. I bought 2 mini televisions and got an email saying they were under construction then disappeared. The site's not even available anymore.

Huge waste of money. Ordered 2 mini televisions and received notification that they were under construction. Never got any follow-up and the website has disappeared completely now. Definitely a scam.

Avoid at all costs. Ordered a Simpsons TV and never got it. Their support won't respond. I contacted my bank and they reversed the charge. If this happened to you too, reach out to your bank for help.

Wish I could give zero stars. I've been a customer for over 20 years but they've gone downhill. Customer service moved overseas and quality fell apart. Recently ordered new sheets and got someone's used returns in a bag instead. The discount they offered doesn't matter when you get returned items. Shipping is ridiculous and getting even $10 back was like pulling teeth. Used to be good but not anymore. I'm done.