ContactsDirect Coupons & Promo Codes

Ordering my contacts was super simple and uploading my prescription took no time at all. The order arrived right when they said it would and everything was exactly what I needed. The cost was competitive too!

Something's different now because ordering was really frustrating this time. I provided my eye doctor's contact number just like I always do, but they apparently didn't bother trying to reach them and said the number was incorrect. It took almost two full days to get straightened out, and only after I grabbed my own copy of the prescription and uploaded it myself, which is exactly what they should have done in the first place. Also, when I use my insurance I lose access to any discount codes, which I'm not thrilled about.

I had a problem with my prior prescription that wasn't ContactsDirect's fault. But the staff here was incredible and really went the extra mile to help me out. I'm really grateful and all my future refill orders will go through them.

I was really happy with how this went! At my eye care office, they wanted to charge me way more than I expected. ContactsDirect had great pricing, and with a huge discount applied, the decision was easy. Since I didn't have a copy of my prescription, they contacted my doctor for me and it all worked smoothly. Contacts arrived just days later! Will absolutely return!

My experience was excellent! My eye doctor's office wanted way too much for my contacts. I found ContactsDirect and the pricing was perfect, plus with a 30% savings, I couldn't pass it up. I didn't have my prescription handy, so they actually reached out to my doctor's office and handled it. My contacts arrived super quick! Definitely shopping here again!

The ordering process was really simple and straightforward. I was able to use my insurance without any issues. The contacts got to me much earlier than I thought they would.

Ordering was straightforward and simple. I was able to apply my insurance benefits to the purchase. My contacts showed up way faster than expected.

They promised to submit my claim to my insurer, but they reported the contacts cost significantly more than the amount I paid them. I ended up paying an extra 61 dollars. Initially they wouldn't correct this mistake. Update: After I contacted them directly for a detailed conversation, they located an insurer promotion and refunded me another 45 dollars. I decided to accept that as satisfactory. For anyone using insurance, make sure you get the exact final price before completing your order if the business participates in your plan, as it's not always easy to find this information beforehand.

They assured me they would bill my insurance, but they quoted a higher price to my insurer than what they charged me. The difference was over 61 dollars, and they wouldn't correct it at first. Update: I called them back for a longer discussion and they located an insurer discount to refund me an additional 45 dollars. While not perfect, I felt it was acceptable. A heads up for others dealing with insurance: confirm your final price before you buy if the company is covered by your plan, since that can be hard to verify ahead of time.

I found the ordering process confusing and not simple to use. When I tried to get quick support because I depend on my contacts for vision, I couldn't connect with a real person. The chat made it really hard to communicate what was happening. They told me to phone their number but that didn't work, so I don't understand why they suggested that and wasted my time. I did get sent a return label, but I never got word that my new contacts were shipping. Very disappointing overall.

The whole ordering process wasn't easy to navigate. When I needed to reach someone fast since I rely on my contacts, there was no option to speak with an actual human. Using the chat feature made it tough to explain what I needed. A rep told me to call their phone line, but that line doesn't work, which seemed like a waste of time. I got a return shipping label eventually, but nobody told me when my replacement contacts would arrive. This experience was really disappointing.

Everything looked right with my prescription, but once I completed my purchase, the system blocked my order for no clear reason.

During checkout, priority shipping showed as free because of my promo code, but I got charged 14.99 for it anyway. I emailed customer service requesting they refund the shipping charge, but after a week there's been no response.

Really pleased with the service and rewards! Returning as a customer and can't be happier!

Amazing company! The service is top notch and the perks you get are fantastic!