Del Taco Restaurants operates a chain of quick-service dining locations offering tacos, burritos, enchiladas, and other Mexican-inspired menu items. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers, offering insights into food quality, service standards, facility conditions, and the overall dining experience across Del Taco locations.
Del Taco Restaurants Reviews
2.4
18 reviews
What Shoppers Say About Del Taco Restaurants
Created with AI, based on recent reviews
Del Taco Restaurants receives mixed reviews with significant quality concerns. Shoppers who had positive experiences praise specific menu items like enchiladas, but these favorable mentions are vastly outnumbered by complaints. The recurring issues include soggy or poorly assembled food items, cold orders, flavorless tacos, and unsatisfactory ingredient quality. Several reviewers reported gastrointestinal issues after dining, and multiple complaints cite unclean facilities and rude staff behavior. The consistent pattern of food quality problems and service failures suggests systematic operational challenges across locations.
While a small percentage of shoppers indicate they would order again, particularly for certain dishes, the majority of feedback reflects disappointment with both the dining experience and the restaurant's apparent decline from past quality standards. New location openings have not improved the issues, with reviewers noting rushed preparation and poor assembly even at recently opened restaurants. The low overall rating reflects a customer base that feels the value proposition does not justify the experience.
Customer Reviews (18)
Sorted by: Most recentNicole B.Mar 14, 2026
You really do get what you pay for. The tacos were soggy and didn't hold up well. My burrito had beans that felt grainy and weird in texture. Even the dining area was pretty grimy, which didn't help the whole eating experience feel appetizing.
Valerie G.Jul 11, 2025
Del Taco used to be something I looked forward to, but that changed when I went to the location in Columbus, Georgia. The hamburger tasted like it was made from low-quality meat, honestly like horse meat or something. Really disappointing for what used to be a favorite spot.
Jessica N.Apr 13, 2025
This visit was a complete letdown. The food arrived cold, which was disappointing. The management team was incredibly rude to us the whole time. Overall it was a really unpleasant experience that I won't be repeating.
Daniel L.Sep 20, 2024
We hadn't visited Del Taco in years, so we thought we'd give it another shot today. That turned out to be a bad decision. We ordered six tacos that were basically flavorless. All three of us ended up getting sick afterward. We won't be going back.
Tommy G.Aug 16, 2024
I've only had their enchiladas, but they're definitely worth ordering. Solid choice every time.
Robert K.Jun 11, 2024
Going to Del Taco for the first time was disappointing. The location is brand new, but everything felt rushed and poorly assembled. I barely ate any of it and ended up throwing most of my order away. Really expected better from a fresh opening in the area.
Patricia F.Jan 28, 2024
These loaded fries are seriously amazing! The service moves really quickly and the crew knows what they're doing. Everything I've ordered tastes great. Plus the staff takes pride in keeping the dining area organized and clean with supplies always stocked.
Brian W.Dec 5, 2023
I sat in the drive-thru line with only two cars ahead of me and waited longer than ten minutes without moving forward. Eventually I got frustrated and left without ordering. It seems like they're trying to offer way too much on their menu, which is slowing everything down. If it's taking 15 minutes just to get through each order, that's not a sustainable approach. They should simplify things. Are they a Mexican restaurant or a place trying to be everything at once?
Jennifer T.Nov 23, 2023
I'd never tried Del Taco before, so I decided to place an order. Big mistake. My order came through incomplete and now I'm stuck dealing with the hassle. I definitely won't be ordering from them again.
Lisa H.Apr 27, 2023
My order had some real issues. The $5 special was missing fries, and the tostada topping was sparse. On top of that, the tostada shells were completely stale and inedible. The prices were also 30 cents higher than what showed on the online menu. The guacamole looked dark and old. This was my first time ordering from Del Taco and unfortunately it left a bad impression.
Del Taco Restaurants Review FAQ
What is Del Taco Restaurants' average rating on RetailCoupons.com?
Del Taco Restaurants is rated 2.4 out of 5 by 18 shoppers on RetailCoupons.com. The ratings distribution shows that nearly 40 percent of reviews are one-star ratings, with significant portions of two-star and five-star reviews, indicating highly polarized customer sentiment.
What do shoppers praise about Del Taco Restaurants?
The small number of positive reviews highlight specific menu items, particularly enchiladas, which reviewers describe as solid and worth ordering. A few shoppers appreciate certain dishes as reliable choices. However, positive feedback is minimal compared to complaints.
What are the main complaints about Del Taco Restaurants?
Reviewers consistently report problems with food quality, including soggy tacos, cold food upon arrival, flavorless items, grainy bean texture, and poor assembly. Additional complaints include unclean dining areas, rude staff and management, and instances where customers became ill after eating. Several shoppers note the chain's apparent decline from past quality standards.
Do shoppers recommend Del Taco Restaurants?
The review data suggests limited recommendation. The majority of shoppers express they will not return or are disappointed with their experience. Only a very small percentage of reviewers indicate satisfaction with specific menu items, and overall sentiment leans strongly toward avoidance due to consistent quality and service issues.
How can I write a review of Del Taco Restaurants on RetailCoupons.com?
RetailCoupons.com welcomes reviews from customers who have dined at Del Taco Restaurants locations. Share your honest experience regarding food quality, preparation, service, facility cleanliness, and overall value. Detailed reviews help other shoppers make informed dining decisions.