Harvard Business Review is a publication offering business-focused articles, analysis, and insights for professionals and leaders. This page aggregates shopper ratings and reviews to help potential subscribers understand the actual experience of receiving and accessing HBR content, including both editorial quality and service reliability.
Harvard Business Review Reviews
1.9
8 reviews
What Shoppers Say About Harvard Business Review
Created with AI, based on recent reviews
Harvard Business Review receives mixed feedback centered on a critical divide between content quality and operational problems. Shoppers consistently praise the publication's writing, topics, and editorial excellence, with reviewers noting the articles and insights are genuinely valuable. However, this positive regard is heavily outweighed by widespread complaints about subscription fulfillment, customer service, and billing practices. Multiple reviewers report unreliable magazine delivery (arriving late or not at all), unresponsive support teams, unresolved login issues, and unwanted automatic renewals that resulted in unexpected charges.
The low overall rating of 1.9 out of 5 by 8 reviewers reflects serious operational shortcomings that undermine what subscribers acknowledge is quality content. While a small number of reviewers remain enthusiastic about the publication's potential and offerings, the pattern of delivery failures, poor support responsiveness, and billing concerns significantly damage the subscriber experience and discourage renewal.
Customer Reviews (8)
Sorted by: Most recentKevin S.Oct 28, 2022
The writing and topics are excellent, but I have to dock points for how they ship it. The magazine itself is great, but it arrives wrapped in what looks like single-use plastic that can't be recycled. The irony is rich considering how many pieces they publish about sustainability and climate responsibility. HBR should walk the walk on the environmental issues they cover.
Brandon H.Jul 2, 2022
This is an outstanding initiative with amazing prospects. The potential here is really strong, and I think it'll turn out to be one of the better offerings available. I'm confident it'll have great success going forward and become a top choice.
David M.Apr 22, 2022
Skip the magazine subscription - delivery is unreliable at best. I've been subscribed for about two billing cycles now, and consistently run into the same problem: either the issues show up way too late or don't show up at all. Not worth the money you'll spend.
Nicole R.Apr 10, 2022
The articles are fantastic, but dealing with their support team is a nightmare. I kept having login issues and requested password resets multiple times - none of those emails ever showed up. Tried reaching out through their website and got nothing back. Good content doesn't make up for terrible customer support.
Rachel T.Feb 16, 2022
The print edition takes forever to arrive, sometimes never comes at all - definitely not worth paying extra for a subscription you won't receive on time. Plus, getting customer support responses is like pulling teeth.
Jordan P.Dec 21, 2021
I liked getting the magazine but cancelled my renewal. Imagine my surprise when my bank account got charged anyway and the subscription automatically renewed without permission. Frustrating experience all around.
Sarah W.Dec 18, 2021
Zero response to my inquiries and the magazines never arrived in the first place. Don't waste your money on this.
Harvard Business Review Review FAQ
What does the 1.9 rating represent?
The rating reflects all subscriber experiences with Harvard Business Review, including both the quality of content and the reliability of delivery, customer service, and billing. Positive ratings come from those satisfied with editorial content, while lower ratings typically reflect issues with subscription fulfillment and support.
What do reviewers praise about Harvard Business Review?
Subscribers consistently highlight the excellent quality of writing and editorial topics. Reviewers describe the articles as fantastic, outstanding, and genuinely valuable for business professionals, indicating the core content meets or exceeds expectations.
What are the main complaints about Harvard Business Review?
The most common issues include unreliable magazine delivery (late or missing issues), unresponsive customer support teams, login and password reset problems that go unresolved, and automatic billing renewals without proper authorization. One reviewer also noted environmental concerns about single-use plastic packaging used for shipment.
Would reviewers recommend Harvard Business Review?
The low rating and complaint pattern suggest most reviewers would not recommend subscribing at this time. While they acknowledge quality content, the operational problems with delivery and customer service create too much friction for subscribers to feel the value justifies the cost.
How can I write a review of Harvard Business Review?
RetailCoupons.com welcomes reviews from anyone with direct experience as a Harvard Business Review subscriber. Share details about your experience with content quality, delivery reliability, customer support, billing practices, and overall satisfaction. Honest feedback about both strengths and problems helps other readers make informed decisions.