Dun & Bradstreet (dnb.com) provides business credit information, company data, and DUNS number registration services. This page aggregates customer reviews and ratings to help you understand what shoppers report about their experience with the platform's reliability, data accuracy, and customer support.
Dun & Bradstreet Reviews
1.4
17 reviews
What Shoppers Say About Dun & Bradstreet
Created with AI, based on recent reviews
Dun & Bradstreet receives overwhelmingly negative feedback, with 17 reviewers rating the service 1.4 out of 5. The most common complaints involve severe website usability issues (including login failures and account access problems), inaccurate company information in their database, unresponsive customer service, and difficulties removing or correcting data. Reviewers report frustration with incorrect DUNS number assignments and data being sold to third parties with wrong details. A small minority of reviewers praise the service as a reliable tool for business credit information and company research when it functions properly.
The service appears problematic for users who encounter technical or data accuracy issues, with several reviewers describing their experience as a scam or expressing strong dissatisfaction. However, some users indicate the platform provides value for business partner evaluation when access and data quality are not obstacles. The extremely high proportion of one-star ratings suggests most negative experiences significantly outweigh positive ones, and potential users should be aware of recurring problems with site functionality and data management.
Customer Reviews (17)
Sorted by: Most recentLauren C.Mar 30, 2026
We've relied on Dun & Bradstreet for quite some time now and it's proven to be a dependable tool for getting business credit information and company details. The platform has really helped us make smarter choices, especially when we're looking at potential business partners. It's reliable and handles everything in a professional manner.
Patricia D.Mar 12, 2026
This is definitely a scam and needs to be looked into by authorities. Their products are completely useless and there's zero customer service. I wish I'd read the other reviews before spending money here. Every business should boycott this company.
Brandon S.Feb 17, 2026
You're stuck using D&B if you want an app on Google or Apple, which is frustrating but unavoidable. Otherwise I'd tell everyone to avoid them completely. I originally registered through a legal service and had a registered agent, but when that company was no longer available, I switched the registered agent to the founder and CEO with approval from the state. Unfortunately their system never updated this information internally. Even when I submit the right documents like incorporation papers and tax forms, they reject everything. Once you're registered their info becomes locked and won't change. What happens if your registered agent company goes under?
Anthony R.Dec 29, 2025
The website is absolutely horrible and basically unusable. I can't even login even though I just created an account. I've changed my password so many times trying to get the site to recognize me, but nothing works. I can't accomplish the most basic task of logging in, much less getting a DUN number.
Christopher V.Dec 15, 2025
The FDA required me to get a DUNS number, so I went through Dun and Bradstreet. They created a fake company name on their own that I never submitted and assigned a DUNS to that incorrect name, even though all my documentation showed the right company name. Now the FDA won't accept the number for my actual business. This is ridiculous. On top of everything, they forced me to upload biometric data to verify who I am. The whole thing feels like a massive scam.
Monica K.Dec 3, 2025
Dun & Bradstreet sells its data to third party companies, and I discovered our law firm listed on one of those sites with completely wrong information. Getting D&B to remove the data is a nightmare - it's confusing and takes forever. This company used to have a good reputation but they've really gone downhill.
Ravi P.Nov 14, 2025
Terrible service. They don't respond to calls or emails. Some of their phone numbers don't even work.
Eric T.Oct 22, 2025
Complete scam. They trick you into signing up for an auto-renewing account and then won't let you cancel it.
Thomas M.Sep 17, 2025
Their website is frustratingly difficult to use. I changed my phone number but the D&B system still shows my old contact information.
Jennifer L.Sep 8, 2025
Absolutely disastrous. I signed up thinking I needed the DUNS number for Apple, and while the initial approval was quick, that's honestly the only good thing about this whole experience. After registering, I got flooded with emails from the company. I was so fed up that I requested they close my account and erase my information. Getting them to do this simple thing has been a nightmare. This feels like pure harassment and I regret ever dealing with them. I strongly advise anyone to steer clear of this company.
Dun & Bradstreet Review FAQ
What is Dun & Bradstreet's average rating?
Dun & Bradstreet is rated 1.4 out of 5 based on 17 customer reviews tracked on RetailCoupons.com. The vast majority of ratings are one star, with a small number of three and five star reviews.
What are the most common complaints about Dun & Bradstreet?
Reviewers frequently report website usability problems including login failures and inability to access accounts, inaccurate company information assigned by D&B (such as incorrect company names for DUNS numbers), poor customer service response, difficulty removing incorrect data from their database, and concerns about data being sold to third parties without proper accuracy checks.
Do reviewers recommend Dun & Bradstreet?
Based on the rating distribution, the overwhelming majority do not recommend the service. However, a small number of reviewers note that when the platform works properly, it can be a dependable tool for researching business credit information and evaluating potential business partners.
What positive feedback has Dun & Bradstreet received?
Positive reviewers describe the service as reliable and professional for obtaining business credit information and company details that help with business decision-making. These reviewers indicate the platform has proven dependable for their needs when they have been able to access and use it successfully.
Are there specific issues users encounter with DUNS numbers?
Yes, reviewers report that Dun & Bradstreet has created company records with incorrect names that don't match submitted documentation, assigned DUNS numbers to these incorrect entries, and made it difficult to correct or remove the errors. This has caused problems for users needing accurate DUNS numbers for regulatory compliance (such as FDA requirements).